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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Samsung Knox provides valuable endpoint protection with the ability to perform a factory reset without a hard reset.
The portal unifies features and offers valued remote support capability.
The enterprise editions and the free Knox Suite licenses for one year are advantageous.
Samsung Knox offers seamless integration for deployment, allowing easy device uploads through KME.
It is a highly effective tool for organizations to manage their devices.

CONS

Samsung Knox needs to expand customer features across all devices, not just Samsung devices.
Private DNS would be very useful if pushed through Knox Manage.
Encountered multiple issues when pushing configuration profiles and policies through Samsung Knox.
Students were able to crack the entire system.
The main drawback is the need to expand Samsung Knox beyond Samsung devices to include every device.
 

Samsung Knox Pros review quotes

Mohammed-Azam - PeerSpot reviewer
Technical Consultant at Stefanini North America and APAC
Jul 8, 2025
Samsung Knox is doing excellent work with its current offerings.
SN
Consultant at a consultancy with 10,001+ employees
Jul 15, 2025
It's a very good product that any organization can use to help manage their devices.
Daniel Cordero - PeerSpot reviewer
Chief Information Officer at Cordero y Asociados S.L. - Cordero Informáticos
Jul 4, 2025
Samsung Knox is essential because you can centrally manage all your devices, including Android devices, iPhones, and Windows devices, in one platform at an affordable price, improving your security with GPOs and different policies, which is crucial in these times when we need to secure all communications, software, and various components against hackers.
Learn what your peers think about Samsung Knox. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
SM
IT Technologist at Medtronic
Jul 7, 2025
Samsung Knox has good support for data protection, especially when using devices for profile installations, firmware updates, or configuration suites, as they are all data protected with a double layer of protection using our own MDM server alongside Samsung Knox services.
reviewer2740557 - PeerSpot reviewer
R&D/Pre sales Solution Expert
Jul 15, 2025
Samsung Knox functions as a UEM (User Endpoint Management); for IT professionals, certain features help save time, and we enable IT professionals and technical teams of organizations by training them, handling deployments, and assisting with troubleshooting when needed.
Jasim Shahzad - PeerSpot reviewer
Product Manager of Samsung Knox at Mercurial Minds
Jul 10, 2025
Samsung Knox has very seamless integration capabilities for deployment; we easily upload devices through the KME, Samsung Knox Mobile Enrollment.
Patrick Hogeboom - PeerSpot reviewer
Solution Consultant at Zetacom
Oct 25, 2024
One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial.
KB
Product Management at Databar
Jun 3, 2024
The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial.
 

Samsung Knox Cons review quotes

Mohammed-Azam - PeerSpot reviewer
Technical Consultant at Stefanini North America and APAC
Jul 8, 2025
Profile customization needs improvement. Samsung Knox currently has some intelligence features, but there are limitations in this console.
SN
Consultant at a consultancy with 10,001+ employees
Jul 15, 2025
The main drawback is that they need to expand this product beyond Samsung devices to include every device.
Daniel Cordero - PeerSpot reviewer
Chief Information Officer at Cordero y Asociados S.L. - Cordero Informáticos
Jul 4, 2025
The primary disadvantage is that it's not totally integrated with the Microsoft environment.
Learn what your peers think about Samsung Knox. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
SM
IT Technologist at Medtronic
Jul 7, 2025
We face challenges with the application launcher when testing firmware versions, especially for kiosk mode.
reviewer2740557 - PeerSpot reviewer
R&D/Pre sales Solution Expert
Jul 15, 2025
We faced multiple issues when pushing configuration profiles and policies through Samsung Knox. The students were cracking the entire system.
Jasim Shahzad - PeerSpot reviewer
Product Manager of Samsung Knox at Mercurial Minds
Jul 10, 2025
Improvements could be made for features such as data services, which do not work properly with devices not manufactured by Samsung, although they do function well with Samsung devices.
Patrick Hogeboom - PeerSpot reviewer
Solution Consultant at Zetacom
Oct 25, 2024
Features like private DNS would be very useful if pushed through Knox Manage.
KB
Product Management at Databar
Jun 3, 2024
Samsung Knox needs to expand customer features across all devices, not just Samsung devices.