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Cisco Meraki Systems Manager (MDM+EMM) vs Samsung Knox comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
265
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Cisco Meraki Systems Manage...
Ranking in Enterprise Mobility Management (EMM)
5th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
Mobile Device Management (MDM) (3rd)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
11th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 33.8%, down from 37.9% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.2%, down from 2.8% compared to the previous year. The mindshare of Samsung Knox is 4.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
GaneshKhutwad - PeerSpot reviewer
A central portal where you can add, stack, configure, and maintain your devices
Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.
Patrick Hogeboom - PeerSpot reviewer
Comprehensive remote support simplifies customer integration
There is always room for improvement. Features like private DNS would be very useful if pushed through Knox Manage. We've raised this with Samsung, and it is on their roadmap. Also, there is an issue with the assignment of licenses where Knox Asset Intelligence and Knox Management sometimes deploy on different licenses. We've discussed this with Samsung for potential improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"Microsoft Intune has definitely reduced management burdens."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"The conditional access policies that we set up are very useful."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"What I appreciate the most about Microsoft Intune is that it's quick and easy to use from an authenticator perspective. There is simplicity in securing our platform. Microsoft Intune benefits my company because of its simplicity of use and cross-functional integration."
"The most valuable feature is Intune's ability to push out updates for the security and antivirus. I also like Intune's copilot and the ability to automate processes. For example, if you have 5,000 employees who are issued new PCs and you need to set them up with everything they need."
"Microsoft Intune helps us avoid issuing everyone company-owned devices. We provide a stipend, allowing users to bring their own devices. This approach gives us leverage against other MSPs. It also enhances collaboration because clients already covered by specific licensing can optimize their usage of Microsoft Intune."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"It's extremely competitive and very good for a product in this sphere."
"The cloud manager is user-friendly, and I can manage everything from one dashboard."
"The proprietary standards and modules are the most valuable features."
"We use this solution for MDM."
"Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment."
"Security is the main feature because the company is reliable."
"The solution is simple."
"Overall, I would rate the solution as a 10."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
 

Cons

"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"The synchronization could be improved."
"We faced issues with macOS support. The product should have better inventory and asset management."
"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"Technical support is not that great."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"Not all technicians are knowledgeable of the Microsoft solution, so they have to work on that as well."
"The solution's integration with other products could be improved."
"One area for improvement in Cisco Meraki Systems Manager is the ability for more advanced users to make detailed and non-standard changes."
"Sometimes, the integrations are a bit tough."
"They could include bandwidth-based policies."
"The price could be better."
"System's compatibility with Google Chrome could be improved."
"Meraki Systems Manager lacks scripting capability compared to Workspace. I've seen the product focused mainly on mobile solutions. They might need more development in endpoints like Windows desktops."
"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."
"Features like private DNS would be very useful if pushed through Knox Manage."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
 

Pricing and Cost Advice

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"Microsoft Intune is available for individual purchase at a low per-device cost."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"Cisco Meraki Systems Manager is an expensive solution."
"Meraki MDM is the cheapest solution we have used."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"My clients find it a bit expensive compared to other systems."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"This product is reasonably priced."
"The price is high for the market."
"It's extremely competitive and very good for a product in this sphere."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
18%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
Educational Organization
41%
Computer Software Company
14%
Manufacturing Company
6%
Financial Services Firm
4%
Comms Service Provider
16%
Computer Software Company
11%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration ...
What is your experience regarding pricing and costs for Samsung Knox?
My experience is that Samsung Knox has a competitive price point, cheaper than its peers.
What needs improvement with Samsung Knox?
I recommend that Samsung Knox continue to build on its existing API capabilities to integrate with other products.
What is your primary use case for Samsung Knox?
Predominantly, I use Samsung Knox ( /products/samsung-knox-reviews ) at an enterprise level. Many enterprise customer...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Meraki MDM
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Information Not Available
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Samsung Knox and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.