


Cisco Meraki Systems Manager and Workspace ONE UEM compete in the mobile device management category. Workspace ONE UEM is noted for its superior features, while Cisco Meraki is praised for its ease of use.
Features: Cisco Meraki Systems Manager integrates seamlessly with other Cisco products and offers powerful monitoring and troubleshooting tools. Workspace ONE UEM provides an extensive range of features, including advanced security, comprehensive support for multiple platforms, and versatile capabilities.
Room for Improvement: Cisco Meraki Systems Manager could improve its advanced security options and reporting capabilities. Workspace ONE UEM could benefit from a more intuitive setup process and smoother updates.
Ease of Deployment and Customer Service: Cisco Meraki Systems Manager has a straightforward deployment process and responsive customer support. Workspace ONE UEM offers detailed documentation and reliable support channels.
Pricing and ROI: Cisco Meraki Systems Manager is valued for its cost-effectiveness and competitive pricing structure, leading to a favorable ROI. Workspace ONE UEM, though higher in cost, delivers substantial value through its extensive features.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
I am definitely satisfied with Cisco support.
My experience with the technical support of Cisco Meraki Systems Manager (MDM+EMM) involves configuring firewalls and troubleshooting switches and IPs, which is our primary focus.
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
The support side has recently become weaker compared to what it used to be with VMware.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
I affirm that Cisco Meraki Systems Manager (MDM+EMM) is very scalable.
Cisco Meraki Systems Manager (MDM+EMM) is very scalable, as we can configure multiple devices, handling a lot of devices, such as 100 plus devices.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
I rate the stability of Cisco Meraki Systems Manager (MDM+EMM) as an eight to nine.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
I see room for improvement in integration with third-party tools.
An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the responsible person from that device, which would be very useful.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
There are cheaper and more expensive tools available, but the price features parity is good.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
Features such as being very easy to use and troubleshoot have been the most valuable for me, and we can identify if there are any hardware issues easily.
The remote security feature, as well as the ability to control devices from anywhere, is one of the more beneficial features of Cisco Meraki Systems Manager (MDM+EMM).
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 23.8% |
| Workspace ONE UEM | 10.9% |
| Cisco Meraki Systems Manager (MDM+EMM) | 2.9% |
| Other | 62.4% |



| Company Size | Count |
|---|---|
| Small Business | 153 |
| Midsize Enterprise | 59 |
| Large Enterprise | 180 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 22 |
| Large Enterprise | 60 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Cisco Meraki Systems Manager (MDM+EMM) enhances enterprise device management with centralized cloud-based control and robust security. Leveraging intuitive dashboards, it enables seamless deployment and management of applications and devices, supporting diverse environments with efficient scalability and minimal downtime.
Cisco Meraki Systems Manager (MDM+EMM) delivers a cloud-centric approach to managing enterprise networks by offering simplified device and application management. With strong security features such as geofencing, remote erasure, and secure access, it addresses critical needs in security policy enforcement and network monitoring. The system's analytics and extensive reporting capabilities offer insights that refine performance across device-heavy landscapes. Despite its advanced functionalities, areas for improvement include better scripting capabilities, broader compatibility with operating systems like Linux and Chromebooks, and stronger integration with third-party applications. Although pricing is considered high, the manager provides network visibility and control across devices like iPhones, tablets, and computers.
What are the key features of Cisco Meraki Systems Manager?Cisco Meraki Systems Manager is widely utilized across industries to manage and secure extensive networks. Educational institutions benefit from its mobile device management to ensure compliance and control over student devices. Retail environments leverage its centralized control to handle diverse endpoints, while healthcare providers count on its robust security capabilities to protect sensitive information and maintain network integrity. The manager's broad applicability ensures tailored management and security solutions for varied industry needs.
Workspace ONE UEM is a comprehensive platform for centralized device management offering advanced security and seamless integration. It's ideal for managing mobile and IoT devices, providing centralized administration capabilities for businesses.
Workspace ONE UEM stands out due to its user-friendly interface and extensive multi-platform support. It provides policy-driven device control, advanced application and content management, and secure remote access. Its excellent third-party integration and strong security measures make it particularly beneficial for managing devices across different platforms. The platform is tailored for businesses looking for scalable solutions that support BYOD policies, application deployment, and user authentication. While praised for stability and comprehensive features like email management, there are calls for improved integration with Active Directory and better pricing strategies.
What are the most important features?Organizations across industries implement Workspace ONE UEM for its sophisticated management strategies, critical in sectors like healthcare for secure patient data management, finance for compliance, and education for supporting diverse device policies. Its integration capabilities make it essential for sectors requiring stringent security and seamless operational workflows.
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