


ManageEngine Endpoint Central and Cisco Meraki Systems Manager offer robust solutions for endpoint and mobile device management. ManageEngine Endpoint Central has an edge in affordability and customer support, while Cisco Meraki Systems Manager is preferred for its comprehensive features and ease of deployment.
Features: ManageEngine Endpoint Central is valued for extensive asset management, patch management capabilities, and detailed device control. Cisco Meraki Systems Manager is appreciated for seamless integration with network infrastructure, real-time monitoring, and scalability.
Room for Improvement: ManageEngine Endpoint Central users highlight the need for a more intuitive design, quicker issue resolution, and refinement in interface usability. Cisco Meraki Systems Manager feedback points to a desire for more customization options, enhanced reporting, and improved analytical functions.
Ease of Deployment and Customer Service: ManageEngine Endpoint Central deployment is reported to be straightforward but occasionally faces technical glitches. Users appreciate its responsive customer support. Cisco Meraki Systems Manager is praised for hassle-free cloud deployment and reliable customer assistance.
Pricing and ROI: ManageEngine Endpoint Central is recognized for competitive pricing and satisfactory return on investment. Cisco Meraki Systems Manager, while more expensive, is deemed worth the investment due to superior functionality and integration efficiency.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
I am definitely satisfied with Cisco support.
My experience with the technical support of Cisco Meraki Systems Manager (MDM+EMM) involves configuring firewalls and troubleshooting switches and IPs, which is our primary focus.
The support team is available via chat and will create a ticket if they're not available, providing assistance even for small issues.
While they are generally good, there could be improvements in their response times to align with our SLAs.
The technical support is good because we are in direct contact with the development team technician in India.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
I affirm that Cisco Meraki Systems Manager (MDM+EMM) is very scalable.
Cisco Meraki Systems Manager (MDM+EMM) is very scalable, as we can configure multiple devices, handling a lot of devices, such as 100 plus devices.
I would rate scalability as eight as well; the ability to scale is a good point.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
I rate the stability of Cisco Meraki Systems Manager (MDM+EMM) as an eight to nine.
ManageEngine prefers not to display any information if it cannot be properly gathered.
The product is very stable, especially with the cloud version.
We haven't encountered issues very frequently.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
I see room for improvement in integration with third-party tools.
An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the responsible person from that device, which would be very useful.
It would be great if there was a smarter solution to address this issue.
Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands.
A better monitoring tool to analyze network traffic related to patch management would be something good to see inside the product.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
There are cheaper and more expensive tools available, but the price features parity is good.
ManageEngine products offer reasonable prices for their product quality.
The pricing is cheaper compared to other MDM products.
I would rate the pricing as seven; it is quite expensive from my point of view for ManageEngine Endpoint Central.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
Features such as being very easy to use and troubleshoot have been the most valuable for me, and we can identify if there are any hardware issues easily.
The remote security feature, as well as the ability to control devices from anywhere, is one of the more beneficial features of Cisco Meraki Systems Manager (MDM+EMM).
ManageEngine Endpoint Central is straightforward to use and implement.
ManageEngine Endpoint Central has significantly simplified my device management practices.
The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 23.8% |
| ManageEngine Endpoint Central | 5.8% |
| Cisco Meraki Systems Manager (MDM+EMM) | 2.9% |
| Other | 67.5% |


| Company Size | Count |
|---|---|
| Small Business | 153 |
| Midsize Enterprise | 59 |
| Large Enterprise | 180 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 15 |
| Large Enterprise | 35 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Cisco Meraki Systems Manager (MDM+EMM) enhances enterprise device management with centralized cloud-based control and robust security. Leveraging intuitive dashboards, it enables seamless deployment and management of applications and devices, supporting diverse environments with efficient scalability and minimal downtime.
Cisco Meraki Systems Manager (MDM+EMM) delivers a cloud-centric approach to managing enterprise networks by offering simplified device and application management. With strong security features such as geofencing, remote erasure, and secure access, it addresses critical needs in security policy enforcement and network monitoring. The system's analytics and extensive reporting capabilities offer insights that refine performance across device-heavy landscapes. Despite its advanced functionalities, areas for improvement include better scripting capabilities, broader compatibility with operating systems like Linux and Chromebooks, and stronger integration with third-party applications. Although pricing is considered high, the manager provides network visibility and control across devices like iPhones, tablets, and computers.
What are the key features of Cisco Meraki Systems Manager?Cisco Meraki Systems Manager is widely utilized across industries to manage and secure extensive networks. Educational institutions benefit from its mobile device management to ensure compliance and control over student devices. Retail environments leverage its centralized control to handle diverse endpoints, while healthcare providers count on its robust security capabilities to protect sensitive information and maintain network integrity. The manager's broad applicability ensures tailored management and security solutions for varied industry needs.
ManageEngine Endpoint Central focuses on patch management, remote control, and asset management. It offers centralized management to facilitate software deployment and mobile device administration across various operating systems, consolidating functionalities for improved usability and streamlined processes.
ManageEngine Endpoint Central integrates multiple capabilities like remote troubleshooting and cross-platform updates, supporting Windows, Linux, and macOS. Its seamless integration with ManageEngine tools enhances usability while users appreciate its remote access, configuration management, and reporting instruments. The intuitive interface promotes easy training and adaptation in different environments. Though welcomed for its capabilities, users suggest improvements in software QA, interface intuitiveness, and customizable reporting. Desires also include better Linux patch management, quicker deployment times, enhanced security, and simpler support channels. Managing macOS effectively and comparing its management with Windows shows some disparity.
What are the most essential features?ManageEngine Endpoint Central finds application across diverse sectors, particularly for IT operations that require managing patches, software deployment, and asset oversight. It supports IT teams in maintaining compliance and security policies. By easing software deployment and enabling effective remote troubleshooting, it enhances IT support workflows without impacting productivity.
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