Cisco Meraki Systems Manager (MDM+EMM) vs NinjaOne comparison

Cisco Meraki Systems Manage...

Read 18 NinjaOne reviews

6,537 Views
196 Comparison Views

94% willing to recommend

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Aug 13, 2024

Cisco Meraki Systems Manager and NinjaOne are robust management solutions competing in the MDM and Endpoint Management category. NinjaOne seems to have the upper hand due to its intuitive management capabilities and higher user satisfaction.

Features: Cisco Meraki Systems Manager offers advanced network integration, centralized control, and real-time diagnostics. NinjaOne provides robust endpoint management, intuitive monitoring, and automated IT tasks.

Room for Improvement: Cisco Meraki Systems Manager needs better scalability options, more user-friendly remote support, and simpler interfaces. NinjaOne could improve third-party application integration, offer more granular reporting, and enhance its dashboard functionalities.

Ease of Deployment and Customer Service: Cisco Meraki Systems Manager has a smooth deployment process but occasionally requires more technical guidance. Its customer service is highly praised. NinjaOne is known for seamless deployment and excellent customer support with readily available assistance.

Pricing and ROI: Initial setup costs for Cisco Meraki Systems Manager are higher, impacting overall ROI, but its features offer value. NinjaOne provides a cost-effective setup with significant long-term savings, resulting in a higher ROI.

To learn more, read our detailed Cisco Meraki Systems Manager (MDM+EMM) vs. NinjaOne Report (Updated: July 2025).

Cisco Meraki Systems Manager (MDM+EMM) vs. NinjaOne

July 2025

Download the complete report

Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Meraki Systems Manage...

Ranking in Mobile Device Management (MDM)

3rd

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Enterprise Mobility Management (EMM) (5th)

NinjaOne

Ranking in Mobile Device Management (MDM)

6th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (32nd), Server Monitoring (8th), IT Service Management (ITSM) (8th), Remote Access (20th), Vulnerability Management (25th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), Patch Management (9th), MSP Backup (3rd), Unified Endpoint Management (UEM) (9th)

Mindshare comparison

As of August 2025, in the Mobile Device Management (MDM) category, the mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 6.7%, down from 8.2% compared to the previous year. The mindshare of NinjaOne is 7.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile Device Management (MDM)

Featured Reviews

GaneshKhutwad

Network security architect at ATOS

A central portal where you can add, stack, configure, and maintain your devices

Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.

Read full review

Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features include remote inventory analysis, security features like geofencing, and software distribution."

"The solution is straightforward to set up."

"Security is the main feature because the company is reliable."

"It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our notebooks."

"The product provides a universal dashboard."

"The proprietary standards and modules are the most valuable features."

"The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices."

"The most significant benefit is that the deployment is quick and painless. You don't need a specialized IT department to implement and scale the network. It's easy to maintain, too. It only requires one or two network administrators."

More Cisco Meraki Systems Manager (MDM+EMM) pros

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"It just works as advertised and serves the purpose for which we got it."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"The most important aspect of this tool is the security it provides our company."

"NinjaOne is a great product. It is working and it is always developing."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

More NinjaOne pros

Cons

"Meraki Systems Manager lacks scripting capability compared to Workspace. I've seen the product focused mainly on mobile solutions. They might need more development in endpoints like Windows desktops."

"I've participated in numerous product launches primarily focused on HP and Dell. Consequently, there should be a vested interest in local gatherings to showcase product advantages and performance. Particularly in Singapore, it only has so limited integrators to engage in IP product sales. There's room for improvement through dedicated workshops and training. The European and Western markets differ significantly from the context here. The physical location holds more importance. Thus, they should have a survey to evaluate demand, supply, and sales points, tailoring strategies accordingly."

"The price of the solution could be reduced."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."

"While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools."

"If Cisco Meraki Systems Manager integrates with other solutions or models, such as ACA's radio solution, on the same equipment or within the same cloud environment, it will offer significant benefits.""

"The solution can be expensive."

"Security could be improved, and there could be more features that enable you to customize the end customer solution."

More Cisco Meraki Systems Manager (MDM+EMM) cons

"The solution could improve by optimizing the internet connection being used."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The ticketing system in NinjaOne is not the best."

"The graphical user interface could be improved."

"NinjaOne's pricing and user interface needs improvement."

"The NinjaOne distribution server is highly dependent on an active directory."

More NinjaOne cons

Pricing and Cost Advice

"The price is high for the market."

"My clients find it a bit expensive compared to other systems."

"This product is reasonably priced."

"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."

"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."

"Cisco Meraki Systems Manager is an expensive solution."

"Meraki MDM is the cheapest solution we have used."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"The pricing is reasonable and cheaper than ConnectWise."

"We currently pay $1.20 per device on a monthly basis."

"NinjaRMM uses a subscription model."

"We got a pretty good deal. It was fairly affordable."

"Its pricing is great."

More NinjaOne pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Mobile Device Management (MDM) solutions are best for your needs.

See recommendations

865,295 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

11%

Construction Company

Financial Services Firm

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Cisco Meraki Systems Manager (MDM+EMM)?

The product provides a universal dashboard.

What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?

The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but the price features parity is good.

What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?

While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools. We haven't had any integration issues, but potential lim...

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

Microsoft Intune vs Cisco Meraki Systems Manager (MDM+EMM)

Comparisons

Compared 38% of the time

Workspace ONE UEM vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 22% of the time

Sophos Mobile vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 7% of the time

Samsung Knox vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 6% of the time

IBM MaaS360 vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 3% of the time

More Cisco Meraki Systems Manager (MDM+EMM) Competitors

Kaseya VSA vs NinjaOne

Compared 9% of the time

N-able N-central vs NinjaOne

Compared 7% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 6% of the time

Atera vs NinjaOne

Compared 6% of the time

Microsoft Intune vs NinjaOne

Compared 6% of the time

More NinjaOne Competitors

Product Reports

Cisco Meraki Systems Manager (MDM+EMM)

August 2025

Cisco Meraki Systems Manager (MDM+EMM) report

Download Cisco Meraki Systems Manager (MDM+EMM) product report

Download NinjaOne product report

August 2025

Also Known As

Meraki MDM

No data available

Overview

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

Cisco

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Status Pros, Mitchell and Company