Cisco Meraki Systems Manager (MDM+EMM) vs NinjaOne comparison

Cisco Meraki Systems Manage...

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Executive SummaryUpdated on Aug 13, 2024

Cisco Meraki Systems Manager and NinjaOne are robust management solutions competing in the MDM and Endpoint Management category. NinjaOne seems to have the upper hand due to its intuitive management capabilities and higher user satisfaction.

Features: Cisco Meraki Systems Manager offers advanced network integration, centralized control, and real-time diagnostics. NinjaOne provides robust endpoint management, intuitive monitoring, and automated IT tasks.

Room for Improvement: Cisco Meraki Systems Manager needs better scalability options, more user-friendly remote support, and simpler interfaces. NinjaOne could improve third-party application integration, offer more granular reporting, and enhance its dashboard functionalities.

Ease of Deployment and Customer Service: Cisco Meraki Systems Manager has a smooth deployment process but occasionally requires more technical guidance. Its customer service is highly praised. NinjaOne is known for seamless deployment and excellent customer support with readily available assistance.

Pricing and ROI: Initial setup costs for Cisco Meraki Systems Manager are higher, impacting overall ROI, but its features offer value. NinjaOne provides a cost-effective setup with significant long-term savings, resulting in a higher ROI.

To learn more, read our detailed Cisco Meraki Systems Manager (MDM+EMM) vs. NinjaOne Report (Updated: September 2025).

Cisco Meraki Systems Manager (MDM+EMM) vs. NinjaOne

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Meraki Systems Manage...

Ranking in Mobile Device Management (MDM)

3rd

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Enterprise Mobility Management (EMM) (6th)

NinjaOne

Ranking in Mobile Device Management (MDM)

5th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (31st), Server Monitoring (7th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (25th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of October 2025, in the Mobile Device Management (MDM) category, the mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 5.6%, down from 6.7% compared to the previous year. The mindshare of NinjaOne is 8.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile Device Management (MDM) Market Share Distribution
Product	Market Share (%)
Cisco Meraki Systems Manager (MDM+EMM)	5.6%
NinjaOne	8.1%
Other	86.3%

Mobile Device Management (MDM)

Featured Reviews

JasonRogers

Chief Technology Officer at Tasman Logistics Services

Easy to use and excels in generating reports

The initial setup of Cisco Meraki Systems Manager depends on the number of devices and different environments you are configuring. Typically, it can take anywhere from half an hour to a few hours to get everything up and running. So, overall, it is a process that may take a few hours, but it depends on your specific setup. Usually, just one or two people can handle the deployment of Cisco Meraki Systems Manager. If your setup is simple, one person is enough. For complex setups, you might consider extra help from engineers or architects to ensure stability, but this isn't needed for most deployments. Maintaining the solution is easy due to its simplicity. Replacing a device is straightforward; you just plug in a new one and connect it to the environment. Overall, it is very user-friendly and uncomplicated to maintain. We deployed it both on-premise and cloud.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The cloud manager is user-friendly, and I can manage everything from one dashboard."

"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."

"Initial setup was easy."

"The most efficient way is to prepare your integration in the cloud. After that, we can push your configuration from the cloud to the site once you connect the device. This process makes connecting the cloud and the new devices seamless and allows for easy configuration pushing."

"It's very easy to just keep adding devices as needed."

"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."

"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."

"The UI is easy to learn."

More Cisco Meraki Systems Manager (MDM+EMM) pros

"The tool's most valuable feature is third-party application updates."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"The most important aspect of this tool is the security it provides our company."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"NinjaOne is a great product. It is working and it is always developing."

"Good at managing updates and for remote support."

More NinjaOne pros

Cons

"There is room for improvement in terms of pricing."

"The solution's integration with other products could be improved."

"The price could be better."

"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."

"Integration with other tools, such as, ConnectWise Automate."

"It doesn't seem to be able to establish some VPN tunnels with other devices in a particular way that such as an ASA can do for us."

"In my opinion, the equipment availabilities and competitive pricings could be improved."

More Cisco Meraki Systems Manager (MDM+EMM) cons

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"The NinjaOne distribution server is highly dependent on an active directory."

"I would like to see more scripts for PowerShell commands."

"The graphical user interface could be improved."

"The ticketing system in NinjaOne is not the best."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"The network monitoring needs to be improved."

More NinjaOne cons

Pricing and Cost Advice

"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."

"This product is reasonably priced."

"My clients find it a bit expensive compared to other systems."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

"The price is high for the market."

"Cisco Meraki Systems Manager is an expensive solution."

"Meraki MDM is the cheapest solution we have used."

"It's extremely competitive and very good for a product in this sphere."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"NinjaRMM uses a subscription model."

"The product's pricing depends on the number of PCs or devices."

"Its pricing is great."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

More NinjaOne pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Construction Company

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

What do you like most about Cisco Meraki Systems Manager (MDM+EMM)?

The product provides a universal dashboard.

What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?

The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but the price features parity is good.

What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?

While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools. We haven't had any integration issues, but potential lim...

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

Cisco Meraki Systems Manager (MDM+EMM)

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Cisco Meraki Systems Manager (MDM+EMM) report

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Also Known As

Meraki MDM

No data available

Overview

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

Cisco

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Status Pros, Mitchell and Company

Cisco Meraki Systems Manager (MDM+EMM) vs. NinjaOne