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Cisco Meraki Systems Manager (MDM+EMM) vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meraki Systems Manage...
Ranking in Enterprise Mobility Management (EMM)
5th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
Mobile Device Management (MDM) (3rd)
Microsoft Intune
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
265
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of May 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.2%, down from 2.8% compared to the previous year. The mindshare of Microsoft Intune is 33.8%, down from 37.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

GaneshKhutwad - PeerSpot reviewer
A central portal where you can add, stack, configure, and maintain your devices
Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.
Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use and support."
"The most valuable features include remote inventory analysis, security features like geofencing, and software distribution."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"It's robust, and we like the device availability, ease of purchase, and supplier stock availability."
"The solution is used for monitoring and configuring access points and BYOD (bring your own device)."
"The UI is easy to learn."
"We use this solution for MDM."
"The most valuable features of Cisco Meraki Systems Manager (MDM+EMM) are its ability to do geofencing for devices, manage thousands of devices with only a push of a button, and quick application deployment in seconds. It's amazing. For example, in an education scenario, you can deploy an application update for thousands of iPads in two clicks."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"It helps us manage user certificates."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"Intune's integration with Defender and other security solutions is valuable because it offers a view into different security vulnerabilities and enables us to secure them more effectively."
"Our bank's most valuable Intune features are centered around the dedicated device concept."
"Intune has automated the deployment of patches and applications, which is more efficient and easier."
"Previously, SCCM was used as an on-premise solution for clients, but now they are moving to Microsoft Intune as a cloud solution with better security and functions."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
 

Cons

"The maintenance is average."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"If Cisco Meraki Systems Manager integrates with other solutions or models, such as ACA's radio solution, on the same equipment or within the same cloud environment, it will offer significant benefits.""
"There is room for improvement in terms of pricing."
"One area for improvement in Cisco Meraki Systems Manager is the ability for more advanced users to make detailed and non-standard changes."
"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."
"Linux compatibility needs improvement."
"Meraki Systems Manager lacks scripting capability compared to Workspace. I've seen the product focused mainly on mobile solutions. They might need more development in endpoints like Windows desktops."
"If you wish to block any App Store application, there is no way to do so."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"For autopilot, there should be more granularity on the settings that they offer at this stage."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"Intune could be improved by organizing different solutions, like Defender and Sentinel, into a single package. This would allow us to focus on security while Microsoft manages other areas. Having a unified solution would drive better management of various sectors. Although the Intune user experience is good, we should continue enhancing it."
"There could be more competent processes and improvements in the policy space."
"The product needs to upgrade itself when the server is overloaded."
"The information we receive at the device level needs improvement."
 

Pricing and Cost Advice

"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"My clients find it a bit expensive compared to other systems."
"The price is high for the market."
"Cisco Meraki Systems Manager is an expensive solution."
"It's extremely competitive and very good for a product in this sphere."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"This product is reasonably priced."
"Meraki MDM is the cheapest solution we have used."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"It is reasonable for the features it has."
"The pricing is competitive, but it is not cheap."
"There is a license needed to use the solution and we are on an annual license."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"Intune is included with our F3 and E5 licenses."
"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
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Top Industries

By visitors reading reviews
Educational Organization
42%
Computer Software Company
13%
Manufacturing Company
6%
Financial Services Firm
4%
Educational Organization
19%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but the price features parity is good.
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools. We haven't had any integration issues, but potential lim...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

Meraki MDM
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.