Cisco Meraki Systems Manager (MDM+EMM) vs Microsoft Intune comparison

Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Meraki Systems Manage...

Ranking in Enterprise Mobility Management (EMM)

6th

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Mobile Device Management (MDM) (3rd)

Microsoft Intune

Ranking in Enterprise Mobility Management (EMM)

1st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

302

Ranking in other categories

Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)

Mindshare comparison

As of October 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.2%, down from 2.3% compared to the previous year. The mindshare of Microsoft Intune is 31.3%, down from 36.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Market Share Distribution
Product	Market Share (%)
Microsoft Intune	31.3%
Cisco Meraki Systems Manager (MDM+EMM)	2.2%
Other	66.5%

Enterprise Mobility Management (EMM)

Featured Reviews

JasonRogers

Chief Technology Officer at Tasman Logistics Services

Easy to use and excels in generating reports

The initial setup of Cisco Meraki Systems Manager depends on the number of devices and different environments you are configuring. Typically, it can take anywhere from half an hour to a few hours to get everything up and running. So, overall, it is a process that may take a few hours, but it depends on your specific setup. Usually, just one or two people can handle the deployment of Cisco Meraki Systems Manager. If your setup is simple, one person is enough. For complex setups, you might consider extra help from engineers or architects to ensure stability, but this isn't needed for most deployments. Maintaining the solution is easy due to its simplicity. Replacing a device is straightforward; you just plug in a new one and connect it to the environment. Overall, it is very user-friendly and uncomplicated to maintain. We deployed it both on-premise and cloud.

Read full review

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Security is the main feature because the company is reliable."

"The UI is easy to learn."

"It's extremely competitive and very good for a product in this sphere."

"It's robust, and we like the device availability, ease of purchase, and supplier stock availability."

"The web portal provides status reporting and ease of configuration."

"The solution is simple."

"The solution is straightforward to set up."

"The proprietary standards and modules are the most valuable features."

More Cisco Meraki Systems Manager (MDM+EMM) pros

"I like how Intune deploys the policies and makes them customizable. You can deploy it through Intune and forget about it."

"The stability of Microsoft Intune is good."

"I mainly use Microsoft Intune analytics for taking that data that exists and bringing it into Power BI dashboards to make it visible to our clients, showing them all the operating systems in their environment and where the latest patches are, and then from there creating plans."

"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."

"It is a cloud solution, and you can easily scale as your needs grow."

"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."

"I particularly appreciate the administration and security features, which can be deployed easily."

"The automatic patching is the most valuable feature of Intune."

More Microsoft Intune pros

Cons

"Meraki Systems Manager lacks scripting capability compared to Workspace. I've seen the product focused mainly on mobile solutions. They might need more development in endpoints like Windows desktops."

"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."

"System's compatibility with Google Chrome could be improved."

"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."

"In my opinion, the equipment availabilities and competitive pricings could be improved."

"The price could be better."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."

"If Cisco Meraki Systems Manager integrates with other solutions or models, such as ACA's radio solution, on the same equipment or within the same cloud environment, it will offer significant benefits.""

More Cisco Meraki Systems Manager (MDM+EMM) cons

"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."

"The time we have to wait to deploy policies has room for improvement."

"There needs to be more support for Mac operating systems."

"At the moment, we need more flexibility. We have some offices migrating to Windows 11 remotely. Sometimes, it is difficult to manage image installation because we have to collect some information before starting image deployment. Currently, Intune cannot collect the information needed for deploying new images."

"Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades."

"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."

"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive."

"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."

More Microsoft Intune cons

Pricing and Cost Advice

"The price is high for the market."

"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."

"It's extremely competitive and very good for a product in this sphere."

"Meraki MDM is the cheapest solution we have used."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

"My clients find it a bit expensive compared to other systems."

"Cisco Meraki Systems Manager is an expensive solution."

"This product is reasonably priced."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."

"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."

"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."

"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."

"Intune is cost-effective as it is included in some of the Office 365 packages."

"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."

"The licensing costs we leave up to the customer and these vary from one to another."

"The cost of the license and the features are justified for myself as a technical person."

More Microsoft Intune pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Construction Company

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	46
Large Enterprise	152

Questions from the Community

What do you like most about Cisco Meraki Systems Manager (MDM+EMM)?

The product provides a universal dashboard.

What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?

The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but the price features parity is good.

What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?

While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools. We haven't had any integration issues, but potential lim...

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...

Workspace ONE UEM vs Cisco Meraki Systems Manager (MDM+EMM)

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Product Reports

Cisco Meraki Systems Manager (MDM+EMM)

Download Cisco Meraki Systems Manager (MDM+EMM) product report

Cisco Meraki Systems Manager (MDM+EMM) report

Microsoft Intune

Download Microsoft Intune product report

Also Known As

Meraki MDM

Intune, MS Intune, Microsoft Endpoint Manager

Overview

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

Cisco

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Sample Customers

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Mitchells and Buzzers, Callaway

Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune