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ManageEngine Endpoint Central pros and cons

Vendor: ManageEngine
4.1 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

ManageEngine Endpoint Central offers robust patch management capabilities, covering OS-level and third-party applications, which simplifies vulnerability management and ensures all systems are up to date.
The central management console of ManageEngine Endpoint Central, along with its inventory tracking, enhances asset management by providing a comprehensive view of all endpoints across the organization.
Remote desktop control and image management allow efficient troubleshooting and deployment, benefiting IT support by reducing the need for physical intervention.
The tight integration of ManageEngine Endpoint Central with other modules in the ManageEngine suite provides an extensive management solution that supports seamless IT operations.
The scalability of ManageEngine Endpoint Central is impressive, making it suitable for organizations of varying sizes, which is further complemented by its straightforward setup process and extensive patch management capabilities.

CONS

ManageEngine Endpoint Central's deployment scheduler needs updating to support various deployment methods and options for deploying Microsoft 365 accounts into Outlook.
The ability to perform proactive remediation and action needs improvement, as the current features don't allow executing proactive scripts like other platforms such as Intune.
Scalability and stability of ManageEngine Endpoint Central require significant enhancement, especially for massive patches deployment where reports are not detailed enough, leading to issues with clients not receiving patches.
API integration with different ERP tools is lacking, potentially limiting its utility for organizations seeking a more connected ecosystem.
ManageEngine Endpoint Central's licensing method is problematic as many features are licensed separately, and packaging these tools into a single bundle could increase user convenience.
 

ManageEngine Endpoint Central Pros review quotes

it_user349521 - PeerSpot reviewer
User Support Specialist at a non-profit with 1,001-5,000 employees
Dec 16, 2015
Managing systems remotely is a tedious task, but thanks to this product we are able to deploy software remotely and silently without interfering with users' work.
it_user358275 - PeerSpot reviewer
Technology Services Manager at a healthcare company with 501-1,000 employees
Dec 17, 2015
With the implementation of Desktop Central's patch management functionality, it is now a more streamlined and automated process with the use of deployment schedules aligned with Patch Tuesday from Microsoft.
it_user350652 - PeerSpot reviewer
Lead IT Infrastructure Specialist at Tunstall Healthcare
Mar 10, 2016
Desktop Central allows both Microsoft and third-party patching while giving precise reporting and dashboards, enabling us to catch problem computers easily, as well as show the company that we are keeping their IT infrastructure safe.
Learn what your peers think about ManageEngine Endpoint Central. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user363618 - PeerSpot reviewer
Network Administrator at a financial services firm with 1,001-5,000 employees
Dec 31, 2015
It improves our organization's efficiency because we're now able to install software quickly rather than manually touching each machine.
it_user363621 - PeerSpot reviewer
System Engineer at a engineering company with 51-200 employees
Dec 31, 2015
DC9 is a simple, cheap and complete software distribution tool, also to configure all necessary options to control all kinds of OS options on the workstations like in Microsoft Group Policy Editor.
it_user363660 - PeerSpot reviewer
ICT Support Analyst & SNN/LLPG officer at a local government with 501-1,000 employees
Apr 18, 2017
From a sys admin point of view, it now requires less effort and time to perform these administrative tasks.
it_user365175 - PeerSpot reviewer
Network Technician at a tech services company with 51-200 employees
Jan 5, 2016
The ROI was three months for us.
it_user352356 - PeerSpot reviewer
Product Manager - IT Management Solutions at a reseller with 11-50 employees
Jan 24, 2016
ManageEngine offers a great customer support in the pre-sale phase and even after the sale.
it_user29061 - PeerSpot reviewer
Director of Consulting at a tech services company with 51-200 employees
Apr 20, 2016
A small business perspective replacing SCCM with this product has proven both cost effective and an efficient use of our staffs time.
LC
IT Projects Manager at a energy/utilities company with 51-200 employees
Jan 28, 2019
ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth.
 

ManageEngine Endpoint Central Cons review quotes

it_user349521 - PeerSpot reviewer
User Support Specialist at a non-profit with 1,001-5,000 employees
Dec 16, 2015
Overall, I am happy with the features. However, they do need to improve their software QA and testing before releasing a new patch.
it_user358275 - PeerSpot reviewer
Technology Services Manager at a healthcare company with 501-1,000 employees
Dec 17, 2015
Don't use it with Internet Explorer, as it's glitchy.
it_user350652 - PeerSpot reviewer
Lead IT Infrastructure Specialist at Tunstall Healthcare
Mar 10, 2016
The ability to backup and restore or move user profiles to another PC would be a fantastic addition to the feature set.
Learn what your peers think about ManageEngine Endpoint Central. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user363618 - PeerSpot reviewer
Network Administrator at a financial services firm with 1,001-5,000 employees
Dec 31, 2015
The remote desktop piece has started to fail and we have numerous disconnects while remote logging into a PC.
it_user363621 - PeerSpot reviewer
System Engineer at a engineering company with 51-200 employees
Dec 31, 2015
Often I had issues with user configurations.
it_user363660 - PeerSpot reviewer
ICT Support Analyst & SNN/LLPG officer at a local government with 501-1,000 employees
Apr 18, 2017
Customer service: 4/10. Symantec, for instance, has better business support as you can log in for follow ups.
it_user365175 - PeerSpot reviewer
Network Technician at a tech services company with 51-200 employees
Jan 5, 2016
The web interface could use some polishing.
it_user352356 - PeerSpot reviewer
Product Manager - IT Management Solutions at a reseller with 11-50 employees
Jan 24, 2016
I'd like to see Patch Management for Linux Systems, which it doesn't have right now and which we could really use.
it_user29061 - PeerSpot reviewer
Director of Consulting at a tech services company with 51-200 employees
Apr 20, 2016
The way patches are pushed out and applied can use a little work as it appears the patches are pushed out and just force applied as a group, as opposed to a specific registry pattern.
LC
IT Projects Manager at a energy/utilities company with 51-200 employees
Jan 28, 2019
I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already.