BigFix and ManageEngine Endpoint Central compete in the endpoint management software category. Based on features and capabilities, BigFix appears to have a slight upper hand due to its extensive functionality across complex environments.
Features: BigFix offers extensive endpoint management, powerful patch management across multiple platforms, significant automation capabilities, highly customizable solutions, and enhanced inventory and compliance features that integrate seamlessly with various modules. ManageEngine Endpoint Central provides robust patch management, comprehensive IT environment visibility, and excels in third-party application management.
Room for Improvement: BigFix could improve its web UI capabilities, multi-tenancy options, and reporting features, as well as address challenges with certain integrations and modernize automated solutions. ManageEngine Endpoint Central should enhance MacOS integration, simplify its user interface, streamline OS deployment, and improve support responsiveness and remote management functionalities.
Ease of Deployment and Customer Service: BigFix primarily supports on-premises deployment, which requires careful planning for complex environments. It has received mixed reviews regarding customer support, with recent improvements noted, though some users have challenges with the support tier system. ManageEngine Endpoint Central offers on-premises and hybrid cloud options, providing more deployment flexibility. It is praised for consistent, responsive support, though some seek improved technical assistance for complex issues.
Pricing and ROI: BigFix is positioned at a higher price point with scalable licensing options based on usage and required modules, offering substantial ROI due to efficient patch management and reduced errors in large environments. ManageEngine Endpoint Central offers a more cost-effective solution, often more affordable than competitors for similar features. Its ROI is significant, aiding in reducing deployment time and centralizing endpoint management, appealing to SMBs seeking extensive functionality.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.
ManageEngine Endpoint Central Features:
ManageEngine Endpoint Central Benefits:
Reviews from Real Users
PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.
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