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ManageEngine Endpoint Central vs N-able N-central comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (3rd)
N-able N-central
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
8
Ranking in other categories
Remote Monitoring and Management (RMM) (5th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ManageEngine Endpoint Central is designed for Client Desktop Management and holds a mindshare of 40.0%.
N-able N-central, on the other hand, focuses on Remote Monitoring and Management (RMM), holds 11.8% mindshare, up 10.8% since last year.
Client Desktop Management
Remote Monitoring and Management (RMM)
 

Featured Reviews

Gabriel Clement - PeerSpot reviewer
Good for patch server management
For Endpoint Central, as an end-user system, we set automatic deployment from Friday. If, for any reason, there are instances that are missed, we check every day from 07:00 AM to 05:00 PM. We don't need to submit automatic deployment, so it's still part of my deployment process. We set up a test server. Once we are okay with the patch that they need to test, they approve it, and then it applies to production. We used Microsoft. So, for asset processing reports and things like that, we had to move to ManageEngine. They changed the name to Endpoint Central. So, it's like that in terms of being much better and having more functionality as a product.
Jallad Ahmad - PeerSpot reviewer
Optimizes device management and has an easy deployment
Customers that we manage do not have IT, but they still want to manage the PCs if they have any issues or any patches. They want to keep the operating system up to the latest version.  They need support for their employees on the device itself. We use N-central to get access to the device, and we…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"The solution's stability is better than the other solutions in the market."
"One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."
"Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update."
"ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth."
"ManageEngine Endpoint Central is straightforward to use and implement."
"Patch management features are an important feature."
"The solution's most valuable features are its patch management capabilities, especially for third-party applications, along with quick and easy configuration and deployment processes."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"N-able N-central is very scalable."
"The most valuable feature of N-able N-central is the many options it has."
"The solution's service is good."
"N-able N-central is an easy tool to implement with customers."
"The most valuable features of N-central are its ease of deployment and ease of use."
"I like the remote connectivity, reporting suite, and patch management module."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
 

Cons

"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"It is compatible with the systems such as Windows and Mac but not with Linux systems."
"The patch management module could be simplified as it is currently a bit complicated."
"There are times when we have a particular software installed in our system, but we do not receive patches for it from Endpoint Central."
"Many features in Desktop Central are licensed separately. It would be more convenient if they could organize these tools into a single package."
"Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio."
"The main issue that needs improvement is the pricing."
"The reporting analytics could improve in ManageEngine Desktop Central. However, there are some third-party add-ins or modules you can purchase to do reporting analytics."
"There is room for improvement in the development of custom monitoring services."
"At this moment, we encounter stability issues with N-able N-central from time to time."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"The solution's overall integration should be improved."
"N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be beneficial if N-central could expand its MDM support to include Android devices."
"Involving AI in the platform could improve it further."
"The integration with other applications could be better."
 

Pricing and Cost Advice

"There are multiple flavors of the app. They have a distributed version for enterprises. It depends on your size. They price it on a per machine basis. 250 or 500 is probably their least amount."
"The licensing is very easy to understand and pricing is right for what you get."
"The price is moderate."
"The product is not expensive."
"Compared to other products, ManageEngine Endpoint Central is a very cheap solution."
"The pricing is average."
"The product is cheap."
"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."
"The pricing and licensing are average, almost six out of ten."
"N-able N-central is not an expensive solution."
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Top Industries

By visitors reading reviews
Educational Organization
37%
Computer Software Company
10%
Financial Services Firm
6%
Manufacturing Company
5%
Computer Software Company
19%
Comms Service Provider
8%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What needs improvement with N-able N-central?
One of my personal challenges with N-able N-central is the monitoring of services for server hardware. The industry has moved towards Redfish for out-of-band and in-band monitoring, yet N-able N-ce...
What is your primary use case for N-able N-central?
Our primary use case for N-able N-central is monitoring. As an administrator, I frequently work with N-able N-central for monitoring, spending approximately fifty percent of my time on it.
 

Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
SolarWinds N-central, SolarWinds MSP N-central
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
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