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ManageEngine Endpoint Central vs N-able N-central comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
68
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (2nd)
N-able N-central
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
10
Ranking in other categories
Remote Monitoring and Management (RMM) (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ManageEngine Endpoint Central is designed for Client Desktop Management and holds a mindshare of 32.3%, down 42.3% compared to last year.
N-able N-central, on the other hand, focuses on Remote Monitoring and Management (RMM), holds 9.2% mindshare, down 11.8% since last year.
Client Desktop Management
Remote Monitoring and Management (RMM)
 

Featured Reviews

Charles A - PeerSpot reviewer
Effective vulnerability, desktop, and patch management
We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities. The main issue…
Dimitri V G - PeerSpot reviewer
Maximizing operational efficiency with comprehensive monitoring and automation capabilities
There are areas in N-able N-central that could be improved. We always started it from the basic purpose of monitoring hardware, where vendors such as HP and Dell try to sell their own services which monitor and provide a dashboard, which is their logic. They want to make their own recurring revenue on that. We notice that SNMP has had a good run and still sometimes is used, but it's becoming an issue to maintain the same capabilities because HP makes it unreliable or even removes certain features that we used to be able to validate redundant array of independent disks. Our service that has been running for 15-20 years suddenly is not working anymore because HP decided in generation 10 plus and above, or generation 10 hardware in servers, storage controllers particularly, they just didn't put the SNMP OIDs anymore. We are now following that market change or business change in hardware monitoring and the future is Redfish, REST API, IPMI type of monitoring with the REST API and Redfish being most common. We have to do the effort ourselves because Enable is not really strategically going there because I assume there's not much money to make to improve that or to convince customers to start with their product. That issue could be better if they would be more prepared for that change and give us customers more tools, preconfigured, pre-available custom services for Redfish, REST API, where we just have to put a few items username, password and address and some dots and commas, but that we don't have to reinvent the wheel, which we are doing at the moment. We are using HP iLO commandlets and REST APIs for Aruba. Dell is making it very hard to monitor their hardware. If it has an iDRAC, I can manage it and monitor it, but if it's something that's less common or due to the portfolio, they have done a good job at not exposing information about health. We would just want to have a red or a green dot that indicates if this device is healthy or not healthy. Since nobody's investing in SNMP because it's a liability in security, they should invest in making a REST API and preferably also do the work on making it easy to pull or push information. That's something that the industry in general and Enable in particular could do a significant job to help us monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ManageEngine Endpoint Central is straightforward to use and implement."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"The setup is pretty simple."
"The patch manager is good, and it's easy to use."
"ManageEngine Endpoint Central has significantly simplified my device management practices."
"We use the product to know about our assets and manage remote support."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"The most valuable features of N-central are its ease of deployment and ease of use."
"I like the remote connectivity, reporting suite, and patch management module."
"The solution's service is good."
"The most valuable feature of N-able N-central is the many options it has."
"The transition to N-able N-central was very smooth; we were confident that our migration would not affect any operations, and it was easy to migrate our clients into the new solutions."
"N-able N-central has numerous good features. The asset tracking capability is powerful, allowing you to track hardware and software on devices connected to your network. The remote control is smooth, securely enabling remote access to servers and routers. It can be integrated with ticketing systems and other tools like CrowdStrike and N-able EDR for comprehensive network monitoring and security. The automation feature is handy, allowing you to schedule tasks, respond to system triggers, and automate problem resolution, such as handling disk space issues automatically."
"N-able N-central is very scalable."
 

Cons

"Compared to the solution we use to manage our Mac products, this solution lacks the ability to create dynamic groups. We would like the ability, for example, for machines which have been upgraded to form part of a grouping based on this upgrade."
"The pricing is lower than other well-respected solutions in this category."
"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already."
"There is a slight delay in customer support, which is something that can be improved."
"Improvement of the chats on the web communication through the WAN would be helpful."
"Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio."
"The tool's security can be better."
"The pricing could be a bit better."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"We have to do the effort ourselves because Enable is not really strategically going there because I assume there's not much money to make to improve that or to convince customers to start with their product."
"Involving AI in the platform could improve it further."
"The solution's overall integration should be improved."
"There is room for improvement in the development of custom monitoring services."
"N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be beneficial if N-central could expand its MDM support to include Android devices."
"It was previously expensive and tedious to manage different licenses."
"At this moment, we encounter stability issues with N-able N-central from time to time."
 

Pricing and Cost Advice

"The pricing of the product is not bad compared to the other similar solutions in the market."
"The price could be cheaper."
"The initial purchase was around $6,000 or $7,000. We most probably are not on an annual subscription. We bought it, and then we pay for the maintenance. I'm not 100% sure how that's working out."
"Could provide more services on the standard license"
"The product is not costly. The product is properly priced, especially for SMBs."
"The product is cheap."
"We pay about $250 a year for our license."
"The solution is very affordable."
"N-able N-central is not an expensive solution."
"The pricing and licensing are average, almost six out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Government
7%
Manufacturing Company
7%
Computer Software Company
15%
Comms Service Provider
11%
Performing Arts
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
The pricing is cheaper compared to other MDM products, but I don't remember the exact details.
What needs improvement with N-able N-central?
There are areas in N-able N-central that could be improved. We always started it from the basic purpose of monitoring hardware, where vendors such as HP and Dell try to sell their own services whic...
What is your primary use case for N-able N-central?
My use cases for N-able N-central always start with hardware monitoring, but since Enable expanded its portfolio, it's always getting more and more options and use cases. Sometimes we start with th...
 

Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
SolarWinds N-central, SolarWinds MSP N-central
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
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