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BigFix vs Red Hat Ansible Automation Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
Microsoft Intune enhances efficiency and security while reducing costs, resources, and hardware needs, offering excellent integration and productivity.
Sentiment score
6.2
BigFix delivers fast ROI with efficient patch management, improved security, and reduced labor, enhancing efficiency and financial savings.
Sentiment score
7.0
Red Hat Ansible Automation Platform boosts efficiency, saving time and resources, despite initial costs, by automating server provisioning.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
Importantly, when someone leaves the company, it helps protect document access on their devices.
Channels & Alliances Head at Link Development
The work that previously took two months now takes 10 to 15 minutes.
Senior DevOps engineer at Elevenxcapital
 

Customer Service

Sentiment score
5.7
Microsoft Intune support receives mixed reviews with praise for premium plans but concerns about slow responses and inconsistent quality.
Sentiment score
6.5
BigFix provides excellent customer support, with minor first-level inconsistencies, improved overall quality, and valuable community resources.
Sentiment score
7.2
Red Hat Ansible Automation Platform offers extensive online resources and community support, though response times and support scope need improvement.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
The Ansible sales and technical support services need significant improvement.
Cognitive Business Operation at a consultancy with 10,001+ employees
I have not escalated any questions to the Red Hat support team regarding Red Hat Ansible Automation Platform, as their modules are professional and complete.
DevOps Engineer at a consultancy with 201-500 employees
Red Hat Ansible Automation Platform has a large community with many written blogs and resources available, making it easy to maintain.
Senior DevOps engineer at Elevenxcapital
 

Scalability Issues

Sentiment score
6.6
Microsoft Intune offers seamless scalability for various organization sizes, efficiently managing devices with flexible licensing and high user ratings.
Sentiment score
5.7
BigFix excels in scalability, handling deployments from small to large seamlessly, supporting hundreds of thousands of devices efficiently.
Sentiment score
7.2
Red Hat Ansible excels in scalability, handling diverse environments with modular features, though performance tweaks may be needed.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
Red Hat Ansible Automation Platform is easily maintainable and highly scalable.
Senior DevOps engineer at Elevenxcapital
Ansible can face scalability issues, such as limitations when trying to scale up infrastructure.
Associate Software Test Solution Architect at AFour Technologies
 

Stability Issues

Sentiment score
6.7
Microsoft Intune is considered reliable and robust, despite occasional bugs and performance issues, with improvements over earlier versions.
Sentiment score
5.9
BigFix is praised for its stability, requiring minimal intervention and maintaining performance during large-scale deployments and external challenges.
Sentiment score
8.0
Red Hat Ansible Automation Platform is highly stable, reliable, and suitable for large-scale deployments, meeting enterprise needs effectively.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
Microsoft Intune has been very stable.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
The stability of Red Hat Ansible Automation Platform is excellent, deserving a 10 out of 10 rating.
Cognitive Business Operation at a consultancy with 10,001+ employees
 

Room For Improvement

Microsoft Intune needs improved reporting, third-party integration, non-Windows management, security policies, navigation, and better pricing and support.
BigFix needs updated documentation, UI improvements, enhanced integration, better patch support, and improved automation and scalability.
Red Hat Ansible requires enhancements in modules, speed, scalability, UI, documentation, integration, credentials, dashboards, and community involvement.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
The problem was related to the hardware configuration and hardware specifications.
RPA Developer at Hexaware Technologies Limited
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
Red Hat Ansible Automation Platform is very easy to use with Jinja templating capabilities that make it really straightforward.
Senior DevOps engineer at Elevenxcapital
The dashboarding capabilities should be improved by bringing CMP (Cloud Management Platform) into Red Hat Ansible Automation Platform.
Cognitive Business Operation at a consultancy with 10,001+ employees
Red Hat Ansible Automation Platform could improve by creating modules for upcoming AI and ML tech stacks.
DevOps Engineer at a consultancy with 201-500 employees
 

Setup Cost

Microsoft Intune provides cost-effective pricing, especially when bundled with Office 365, with average subscriptions at $7 per user.
BigFix offers flexible, competitive pricing options with various packages and potential discounts, despite additional costs like database licenses.
Red Hat Ansible Automation Platform offers free and paid pricing options, valued for its open-source model and automation advantages.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
The pricing is high, and since I'm not using all functionalities, it would be better if the price depended on the functionalities used.
IT Engineer at a financial services firm with 1,001-5,000 employees
The cost of combining Red Hat Developer Hub and Ansible is extremely high, which presents a significant challenge with the Red Hat product.
Cognitive Business Operation at a consultancy with 10,001+ employees
There is no pricing and no licensing required, as Red Hat Ansible Automation Platform is always free to use.
Senior DevOps engineer at Elevenxcapital
 

Valuable Features

Microsoft Intune integrates with Microsoft services, simplifying deployment and enhancing security for seamless cloud management and robust resource control.
BigFix is valued for ease, scalability, flexibility, real-time management, integration, single-console efficiency, and wide system adaptability.
Red Hat Ansible Automation Platform offers agentless architecture, user-friendly syntax, and scalability, ensuring efficient task automation and management.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Founder Director at Techsa Services
The agentless architecture of Red Hat Ansible Automation Platform, using the SSH key, makes it passwordless and allows us to push configurations with one click, creating a major advantage.
DevOps Engineer at a consultancy with 201-500 employees
For 200 to 300 servers, the maintenance took about one to two months. New patches would arrive and we would have to repeat the process. Now, it is a one-night work or a 10 to 15 minutes task.
Senior DevOps engineer at Elevenxcapital
The automation capabilities streamline deployment processes, providing reliability and reducing manual intervention and errors.
Associate Software Test Solution Architect at AFour Technologies
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Configuration Management
9th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Endpoint Protection Platform (EPP) (35th), Patch Management (6th), Unified Endpoint Management (UEM) (9th)
Red Hat Ansible Automation ...
Ranking in Configuration Management
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
72
Ranking in other categories
Release Automation (3rd), Network Automation (1st), AWS Pro Service Providers (1st)
 

Mindshare comparison

As of January 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 8.2%, down from 10.1% compared to the previous year. The mindshare of BigFix is 7.0%, down from 9.1% compared to the previous year. The mindshare of Red Hat Ansible Automation Platform is 13.5%, down from 18.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Red Hat Ansible Automation Platform13.5%
Microsoft Intune8.2%
BigFix7.0%
Other71.3%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
JC
Technical Director at SYSTEX
Comprehensive client management and software distribution made efficient
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and simple, taking only one to two hours for setup. However, a demo or trial may take over a week or two for completion.
Manas Kashyap - PeerSpot reviewer
Senior DevOps engineer at Elevenxcapital
Automation has transformed server patching and has reduced months of work to minutes
The best features that Red Hat Ansible Automation Platform offers is that it does not require any additional resources inside the servers. Python is the only requirement, and since Python is already present inside the servers, we can run it from our location and it automatically deploys things and does the work for us. The minimal requirements and easy deployment have definitely impacted my daily work and my team's efficiency. Red Hat Ansible Automation Platform is one of the best features that we depend on. We have evaluated other options, but Red Hat Ansible Automation Platform was the best choice because it has saved us a tremendous amount of time. We do not need to manually intervene in the servers or install third-party software to maintain these things. It is very easy to write playbooks for Red Hat Ansible Automation Platform. Ansible Galaxy contains many playbooks that are readily available and ready to be used. It is highly configurable with Jinja templating, making it easy to maintain. Red Hat Ansible Automation Platform has positively impacted my organization. Previously, we needed to go into the servers and maintain them manually, which used to take a lot of time. For 200 to 300 servers, the maintenance took about one to two months. New patches would arrive and we would have to repeat the process. Now, it is a one-night work or a 10 to 15 minutes task. We write a playbook, maintain an inventory, and roll out the updates and it starts working for us. Red Hat Ansible Automation Platform uses conditional clauses and has rollback options, functioning like a standard coding language that is simple to use. There is definitely a reduction in errors with Red Hat Ansible Automation Platform because we have playbooks written with all the necessary clauses and rollback options. Manual work automatically creates more errors, whereas in automation, we have written sets that we do not forget every time we run it. We have protected written sets that we execute consistently.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Manufacturing Company
9%
Government
9%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise66
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise8
Large Enterprise48
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports. In...
What is the difference between Red Hat Satellite and Ansible?
Red Hat Satellite has proven to be a worthwhile investment for me. Both its patch management and license management h...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
What do you like most about Red Hat Ansible Automation Platform?
The most valuable features of the solution are automation and patching.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
Ansible, Red Hat Ansible Automation Platform Subscription on AWS
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
HootSuite Media, Inc., Cloud Physics, Narrative, BinckBank
Find out what your peers are saying about BigFix vs. Red Hat Ansible Automation Platform and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.