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BMC TrueSight Server Automation vs Red Hat Ansible Automation Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Red Hat Ansible Automation ...
Ranking in Configuration Management
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
69
Ranking in other categories
Release Automation (3rd), Network Automation (1st)
 

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.0%, up from 2.8% compared to the previous year. The mindshare of Red Hat Ansible Automation Platform is 17.8%, down from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Surya Chapagain - PeerSpot reviewer
Easy to manage and simple to learn
We use Red Hat a lot. I open tickets for the Red Hat cases, however, with Ansible, I haven't opened any cases. My manager worked with them a bit. If we have a problem with some file and we need to get Red Hat to analyze the issue and the file is 100GBs, we'll have an issue since we need to provide a log file for them to analyze. If it is around 12GB or 13GB, we can easily upload it to the Red Hat portal. With more than 100GBs, it will fail. I heard it should cover up to 250GB for an upload, however, I find it fails. Therefore, Red Hat needs to provide a way to handle this.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune helps us avoid issuing everyone company-owned devices. We provide a stipend, allowing users to bring their own devices. This approach gives us leverage against other MSPs. It also enhances collaboration because clients already covered by specific licensing can optimize their usage of Microsoft Intune."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."
"The core management feature in Intune is invaluable to us, especially considering the challenges we often face with System Center when pushing external updates."
"Comparing this to having an endpoint management solution, the efficiency gain may be up to 80%."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"If I assess Intune's user experience, I would say it is perfect and simple."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"The most important feature is the schedulings."
"Scalability is good."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"Technical support is good."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"The best feature of the solution is patch automation."
"The most valuable features of the solution are automation and patching."
"It is all modular-based. If there is not a module for it today, someone will write it."
"It is very easy to use, and there is less room for error."
"The most valuable features of the solution are its configuration management, drift management, workflow templates with the visual UI, and graphical workflow representation."
"The most valuable feature of the solution is that we don’t need an agent for it to work."
"The ease of being able to use the modules and collections to define what our business processes are is valuable. We are able to give non-technical people the ability to look at a process and say, "We need a step here. Someone do something and put it right here.""
"It allows control over thousands of servers, whether virtual or physical."
"There are so many models that I don't have to create one."
 

Cons

"The installation could be improved to be simplified."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"The time we have to wait to deploy policies has room for improvement."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"I think there should be a better tracking of the cell phones used on the Intune."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"The architecture is big, so the initial setup is not a straightforward task."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"There is no other functionality available to patch the containers that we need to include."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"Resource management on the base servers is sluggish and could be improved."
"In modern infrastructure, there are more than just servers. The initial server-centric approach in Ansible is a bit strange."
"What I'm trying to figure out, personally, is, when doing mass updates, how I can parallelize that a little bit better. It seems right now - and maybe, it's a shortcoming on my end - that I run through one set of servers, and then another set of servers, ad then another set of servers, but it seems like I could throw a lot of these checks out. Different types of servers, like web servers and DB servers, if I could parallelize that a little bit to make everything run a little bit more efficiently, that would help."
"The SSM connection access needs improvement"
"From Red Hat Insights point of view, the product is not on top as it is not responding as per the demand...Like on cloud platforms, you can see the main parts of Red Hat Insights, along with the inventory of all your apps. So, that is missing in Red Hat Ansible Automation Platform."
"Some of the modules in Ansible could be a bit more mature. There is still a little room for further development. Some performance aspects could be improved, perhaps in the form of parallelism within Ansible."
"It needs better documentation."
"One problem that I'm facing right now is the mismatch between the new version of Python and Ansible. Sometimes it's Python 2, and sometimes it's Python 3. When things get a bit dicey, I wish that Ansible would solve this issue by itself. I don't want to have to specify if it is Python 3 or version 2."
"The tool should allow us to create infrastructure. It has everything when it comes to management, but it lacks the provisioning aspect."
 

Pricing and Cost Advice

"It's affordable for the protection it gives. There are no additional costs."
"The product is expensive."
"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"The solution is cost-efficient."
"Every customer used to purchase licenses based on their needs."
"The product is expensive."
"We're looking at less than $100,000 USD for this solution."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product's pricing depends on the number of servers."
"The solution is quite expensive compared to other vendors."
"We have to be mindful of how we use Ansible because of the licensing model. I am not saying that it is unfair or we do not find value in it. Because we are trying to automate so many different things, we have to be mindful of what we are doing and how we are doing it because we are trying to stay in compliance with it."
"Customers need to pay yearly for the license."
"You don't need to buy agents on servers or deploy expense management when using the solution, which affected our decision to go with it."
"Ansible Tower is pretty expensive."
"Red Hat Ansible Automation Platform is an expensive solution. There may be additional fees to use advanced features."
"It’s an open-source tool."
"Everything is generally fair. No one ever likes to pay a lot of money, but we are getting the value. We also get support with it. It has been fair and worthwhile."
"It is a little pricey but it is affordable. It is not that bad."
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Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
35%
Computer Software Company
11%
Wholesaler/Distributor
6%
Government
6%
Educational Organization
32%
Financial Services Firm
14%
Computer Software Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What is the difference between Red Hat Satellite and Ansible?
Red Hat Satellite has proven to be a worthwhile investment for me. Both its patch management and license management h...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
What do you like most about Red Hat Ansible Automation Platform?
The most valuable features of the solution are automation and patching.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
Ansible
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
HootSuite Media, Inc., Cloud Physics, Narrative, BinckBank
Find out what your peers are saying about BMC TrueSight Server Automation vs. Red Hat Ansible Automation Platform and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.