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BMC TrueSight Server Automation vs Red Hat Satellite comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Red Hat Satellite
Ranking in Configuration Management
4th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.0%, up from 2.8% compared to the previous year. The mindshare of Red Hat Satellite is 10.0%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
JonathanShilling - PeerSpot reviewer
A good product for managing patches and updates that could be more robust and up-to-date
I do not really notice anything in the product that is a glaring omission or that absolutely needs to be added. There is always room for improvement, no matter what software package you are using. I would say the room for improvement to me would be to include more diversity in what it can deploy. Right now, it is specifically for Red Hat products. Being able to deploy other products would be a benefit. For example, say if you have Ubuntu running in your network. Being able to deploy packages for Ubuntu with Red Hat Satellite for that product would be nice and would give you more of a single pane of glass solution. Having a centralized repository for your Windows patching would be nice. SCCM is a much more expensive solution than Satellite. You have got the licensing issues and all that wonderful stuff to go through. Satellite is a pretty robust solution in handling its responsibilities. Although I really have not gone through it enough to tell you all the little quirks, it would be nice to see its capabilities expanded.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune is easy to use, and it is able to enforce policies towards multiple devices. It is able to bring multiple classes of devices into the same security posture. I found that very useful."
"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"The ability to deploy patches and automate software deployments to end-user devices is very useful."
"Remote Wipe and Autopilot is one of the best features."
"The stability of Microsoft Intune is ten out of ten."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"A great solution for anyone wanting a modern endpoint device management solution."
"We were trying to solve many issues, mainly the lack of centralized management. Before Microsoft Intune, we had to manually support devices one by one, installing applications and configuring policies individually. When we implemented the tool, it became much easier to manage our devices. We enroll them in Microsoft Intune and can manage all devices with a few clicks. For application management, it's the same process. If we want to deploy applications to hundreds or thousands of devices, we can do it easily with just a few clicks. This also applies to policies."
"The most important feature is the schedulings."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"Technical support is good."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"The best feature of the solution is patch automation."
"I like the integration with other tools."
"Previously, we were using one server to update from a different repository over the HTTP. We had to manually manage the updates on the repository server. Satellite made the process easier."
"The most valuable features of Red Hat Satellite are its support, simplicity, and patch management."
"The most valuable feature is the fact that you don't have to expose your mission-critical environment to the Internet. With the Satellite system in place, it acts as a barrier between your Red Hat infrastructure and the public Internet."
"Red Hat Satellite's most valuable features include subscription management for various servers and environments. It allows organizations to group servers according to their patch levels, enabling administrators to manage and patch servers based on their specific environments."
"The product helps me to manage a large number of servers from one console."
"It plays a significant role in managing the lifecycle of our systems and ensures that we can effectively control and update the software versions to align with our organization's needs."
"Fixing is the most valuable. When you deal with a lot of hardware and software and you have a lot of packages, fixing is a bit difficult. You need to track and pull up all such things, but Satellite makes this task easy. We have branches in other locations, and I can manage other branches by using Satellite Capsule, which is a great feature."
 

Cons

"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."
"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."
"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive. You can connect to Azure, monitoring, and the workbooks, but it's not streamlined."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"There are a couple of issues with stability."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"Resource management on the base servers is sluggish and could be improved."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"The setup of this suite is very complicated. It needs to be simplified."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"The product could have more diversity in what it is able to deploy and might do better if it was not dedicated to Red Hat products only."
"Improving integration could lead to a more unified management experience for multiple operating systems within our data center."
"It should basically include a complete slew of system management and monitoring tools such as Nagios. It should be a single pane of glass that gives us a complete solution. It is a good solution, but it is missing a few important things. We're using Capsule for DMVs on other secured zones. Capsule is a part of Satellite to be a proxy of sorts."
"Satellite should be bundled with Ansible Tower and the Ansible Automation platform. We face challenges from a security perspective because we have micro-segmentation in our network. For each server we provision, we have to set permissions to different ports so that the servers can communicate with Satellite. If I have a single server with Satellite and the Ansible Automation Platform, it would be easier to manage security issues instead of having two or three products on various servers."
"I hope to see improvements in integration capabilities within Red Hat Satellite in the next release. Integration exists currently, but it requires programming knowledge to utilize the APIs effectively. This process is complex and not straightforward for those unfamiliar with the APIs."
"They could make it more easy to use and improve the GUI so that it's more intuitive."
"The dashboard of Satellite is not encouraging. It does not adequately showcase all the functionality it offers."
"The documentation could be better."
 

Pricing and Cost Advice

"The cost of the license and the features are justified for myself as a technical person."
"The E5 license is expensive."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"The product is expensive."
"We're looking at less than $100,000 USD for this solution."
"The solution is quite expensive compared to other vendors."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product's pricing depends on the number of servers."
"The tool's pricing is high."
"The solution is worth the cost."
"For us, Red Hat Satellite's pricing is between cheaper and moderate."
"Its price is good. They call it subscription, not license, and it is on a yearly basis. There is only one subscription, and that's it."
"Red Hat Satellite is a little bit of an expensive product."
"The price could be lower and more adaptive."
"Our customers have to pay for the product's license."
"Red Hat Satellite is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
35%
Computer Software Company
11%
Wholesaler/Distributor
6%
Government
6%
Financial Services Firm
19%
Government
11%
Manufacturing Company
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What is the difference between Red Hat Satellite and Ansible?
Red Hat Satellite has proven to be a worthwhile investment for me. Both its patch management and license management h...
What do you like most about Red Hat Satellite?
The product's most valuable feature is its ability to process patching and updates completely offline without an inte...
What is your experience regarding pricing and costs for Red Hat Satellite?
The cost is perceived as reasonable as our customers continue to purchase the solutions. We have won public offers, d...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Baloise Bank SoBa, ETH Zurich, Munich Airport, ING-DiBa, Produban
Find out what your peers are saying about BMC TrueSight Server Automation vs. Red Hat Satellite and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.