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AWS Systems Manager vs Red Hat Satellite comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Microsoft Intune boosts ROI by reducing costs, simplifying management, enhancing security, and increasing productivity through efficient resource use.
Sentiment score
1.0
Users reported ROI from AWS Systems Manager due to cost savings, improved efficiency, automation, better security, and streamlined operations.
Sentiment score
8.4
Red Hat Satellite enhances ROI by streamlining updates, improving security, saving labor hours, and minimizing configuration errors.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
The ROI is substantial because it saves many labor hours and reduces errors in configuration, leading to better services for our customers.
 

Customer Service

Sentiment score
5.3
Microsoft Intune customer service varies, with premium services praised, but first-level support often lacks effectiveness and speed.
Sentiment score
1.0
AWS Systems Manager support satisfaction varies, with higher praise for business support and consistent approval in Colombia.
Sentiment score
7.2
Red Hat support is appreciated for knowledgeable assistance, though some users report delays; forums and meetings improve satisfaction.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Red Hat provides one of the best customer support services.
 

Scalability Issues

Sentiment score
6.9
Microsoft Intune is scalable, integrates with other Microsoft services, and offers flexible licensing, ideal for diverse device management.
Sentiment score
7.3
AWS Systems Manager is highly scalable and efficient, handling large workloads seamlessly, making it ideal for complex environments.
Sentiment score
7.9
Red Hat Satellite is praised for scalable server management, favored by enterprises for efficiency and minimal administrative time.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
It has been deployed with large customers without any scalability problems.
 

Stability Issues

Sentiment score
6.7
Microsoft Intune offers high stability and reliability, with minimal downtime and regular updates ensuring a seamless user experience.
Sentiment score
7.0
AWS Systems Manager is mainly stable, though some users face issues like clipboard sharing, battery drain, and misconfiguration.
Sentiment score
8.1
Red Hat Satellite is praised for its reliability and robust performance, with recommendations to stay one minor version back.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
The stability of Red Hat Satellite is excellent.
 

Room For Improvement

Microsoft Intune needs enhanced reporting, improved platform integration, better device management, user-friendly interface, and advanced remote and security features.
AWS Systems Manager users seek improved automation, integration, usability, cost optimization, and broader service integration with better incident management.
Red Hat Satellite needs better integration, usability, automation, and documentation, with improved management, pricing, and compatibility with Ansible and OpenShift.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Customers still find migrations a complex process.
 

Setup Cost

Microsoft Intune offers competitive, flexible pricing, especially bundled, despite licensing complexity, making it appealing for enterprises and non-profits.
AWS Systems Manager offers cost efficiency and value, but requires optimization to mitigate cost increases during high-demand periods.
Red Hat Satellite offers yearly subscriptions with premium support, deemed costly by some but cost-effective for large enterprises.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
While using AWS Systems Manager, we continually monitor to optimize costs according to our use case, time, and frequency.
We have won public offers, demonstrating it is a competitive solution in pricing.
 

Valuable Features

Microsoft Intune enhances user experience with automation, robust security, and seamless Microsoft 365 integration, reducing IT workload.
AWS Systems Manager provides log analysis, task automation, parameter storage, and efficient access, enhancing security, productivity, and integration.
Red Hat Satellite offers scalable automation, efficient orchestration, and robust security management with user-friendly GUI and advanced reporting.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts.
Complex configurations for upgrades and application patches are handled expertly with Red Hat Satellite.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
294
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Systems Manager
Ranking in Configuration Management
5th
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Red Hat Satellite
Ranking in Configuration Management
4th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 9.9%, up from 9.7% compared to the previous year. The mindshare of AWS Systems Manager is 10.4%, up from 10.0% compared to the previous year. The mindshare of Red Hat Satellite is 9.2%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Ambe Frankline - PeerSpot reviewer
Tracks every action on AWS accounts in a centralized way
Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.
Shambhu Narayan  Singh - PeerSpot reviewer
A simple solution that provides good patch management and customer support
Users using the solution for the first time should have very good and strong technical knowledge about Red Hat because it's a very critical product of Red Hat. If you misuse it, you might end up with your production servers down. So, you must be very careful while using the solution for the first time. Overall, I rate Red Hat Satellite an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Financial Services Firm
14%
Computer Software Company
9%
Government
9%
Manufacturing Company
8%
Financial Services Firm
19%
Manufacturing Company
12%
Government
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...
What needs improvement with AWS Systems Manager?
There isn't anything specific I remember at the moment.
What is the difference between Red Hat Satellite and Ansible?
Red Hat Satellite has proven to be a worthwhile investment for me. Both its patch management and license management h...
What do you like most about Red Hat Satellite?
The product's most valuable feature is its ability to process patching and updates completely offline without an inte...
What is your experience regarding pricing and costs for Red Hat Satellite?
The cost is perceived as reasonable as our customers continue to purchase the solutions. We have won public offers, d...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Amazon Elastic Container Registry
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Baloise Bank SoBa, ETH Zurich, Munich Airport, ING-DiBa, Produban
Find out what your peers are saying about AWS Systems Manager vs. Red Hat Satellite and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.