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AWS Systems Manager vs Red Hat Ansible Automation Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Microsoft Intune boosts ROI by reducing costs, simplifying management, enhancing security, and increasing productivity through efficient resource use.
Sentiment score
1.0
Users reported ROI from AWS Systems Manager due to cost savings, improved efficiency, automation, better security, and streamlined operations.
Sentiment score
6.9
Red Hat Ansible Automation Platform boosts efficiency by reducing provisioning time, minimizing errors, and increasing scalability despite initial costs.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
5.3
Microsoft Intune customer service varies, with premium services praised, but first-level support often lacks effectiveness and speed.
Sentiment score
1.0
AWS Systems Manager support satisfaction varies, with higher praise for business support and consistent approval in Colombia.
Sentiment score
7.2
Red Hat Ansible Automation Platform support is praised for community resources, though ticket handling and expertise can vary.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
The Ansible sales and technical support services need significant improvement.
 

Scalability Issues

Sentiment score
6.9
Microsoft Intune is scalable, integrates with other Microsoft services, and offers flexible licensing, ideal for diverse device management.
Sentiment score
7.3
AWS Systems Manager is highly scalable and efficient, handling large workloads seamlessly, making it ideal for complex environments.
Sentiment score
7.3
Red Hat Ansible Automation Platform scales well, managing thousands of servers, with minor issues mitigated by strategy adjustments and modularity.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Ansible can face scalability issues, such as limitations when trying to scale up infrastructure.
 

Stability Issues

Sentiment score
6.7
Microsoft Intune offers high stability and reliability, with minimal downtime and regular updates ensuring a seamless user experience.
Sentiment score
7.0
AWS Systems Manager is mainly stable, though some users face issues like clipboard sharing, battery drain, and misconfiguration.
Sentiment score
7.9
Red Hat Ansible Automation Platform is highly stable, with updates quickly addressing minor issues, and performance improving in large environments.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
The stability of Red Hat Ansible Automation Platform is excellent, deserving a 10 out of 10 rating.
 

Room For Improvement

Microsoft Intune needs enhanced reporting, improved platform integration, better device management, user-friendly interface, and advanced remote and security features.
AWS Systems Manager users seek improved automation, integration, usability, cost optimization, and broader service integration with better incident management.
Enhancements in Ansible's UI, integration, and scalability are needed alongside better documentation and support for non-coders.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
The dashboarding capabilities should be improved by bringing CMP (Cloud Management Platform) into Red Hat Ansible Automation Platform.
More library support for microservices architecture and Kubernetes would be helpful.
More detailed dashboards would be beneficial because there is a lack of dashboards on Red Hat Ansible Automation Platform.
 

Setup Cost

Microsoft Intune offers competitive, flexible pricing, especially bundled, despite licensing complexity, making it appealing for enterprises and non-profits.
AWS Systems Manager offers cost efficiency and value, but requires optimization to mitigate cost increases during high-demand periods.
Enterprise buyers find Red Hat Ansible Automation Platform costly but valuable, offering savings and automation benefits despite a learning curve.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
While using AWS Systems Manager, we continually monitor to optimize costs according to our use case, time, and frequency.
The pricing is high, and since I'm not using all functionalities, it would be better if the price depended on the functionalities used.
The cost of combining Red Hat Developer Hub and Ansible is extremely high, which presents a significant challenge with the Red Hat product.
 

Valuable Features

Microsoft Intune enhances user experience with automation, robust security, and seamless Microsoft 365 integration, reducing IT workload.
AWS Systems Manager provides log analysis, task automation, parameter storage, and efficient access, enhancing security, productivity, and integration.
Red Hat Ansible excels with role-based access, ease of use, extensive integration, and robust task automation and security management.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts.
The automation capabilities streamline deployment processes, providing reliability and reducing manual intervention and errors.
It makes it simple to develop Ansible playbooks and roles, which aids in simplifying my daily administrative tasks.
Red Hat Ansible Automation Platform is easy to integrate.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
294
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Systems Manager
Ranking in Configuration Management
5th
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Red Hat Ansible Automation ...
Ranking in Configuration Management
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
70
Ranking in other categories
Release Automation (3rd), Network Automation (1st)
 

Mindshare comparison

As of August 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 9.9%, up from 9.7% compared to the previous year. The mindshare of AWS Systems Manager is 10.4%, up from 10.0% compared to the previous year. The mindshare of Red Hat Ansible Automation Platform is 16.6%, down from 18.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Ambe Frankline - PeerSpot reviewer
Tracks every action on AWS accounts in a centralized way
Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.
Muralitharan KS - PeerSpot reviewer
Efficient server management and detailed reporting with flexible deployment capabilities
We are primarily using Ansible for automation purposes as it is a configuration management tool. It is utilized for various activities such as DNS activity, changes to web servers, virtual host settings, and other day-to-day tasks, all of which are templated in Ansible Ansible allows us to manage…
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Financial Services Firm
14%
Computer Software Company
9%
Government
9%
Manufacturing Company
8%
Financial Services Firm
20%
Computer Software Company
13%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...
What needs improvement with AWS Systems Manager?
There isn't anything specific I remember at the moment.
What is the difference between Red Hat Satellite and Ansible?
Red Hat Satellite has proven to be a worthwhile investment for me. Both its patch management and license management h...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
What do you like most about Red Hat Ansible Automation Platform?
The most valuable features of the solution are automation and patching.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Amazon Elastic Container Registry
Ansible
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
HootSuite Media, Inc., Cloud Physics, Narrative, BinckBank
Find out what your peers are saying about AWS Systems Manager vs. Red Hat Ansible Automation Platform and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.