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AWS Systems Manager vs Perforce Puppet comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
302
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Systems Manager
Ranking in Configuration Management
5th
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Perforce Puppet
Ranking in Configuration Management
15th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 9.4%, down from 9.7% compared to the previous year. The mindshare of AWS Systems Manager is 9.7%, down from 9.8% compared to the previous year. The mindshare of Perforce Puppet is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.4%
AWS Systems Manager9.7%
Perforce Puppet1.9%
Other79.0%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Ambe Frankline - PeerSpot reviewer
Tracks every action on AWS accounts in a centralized way
Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.
Erik  Ableson - PeerSpot reviewer
A stable solution that is more suited for larger companies with mature CI/CD structures and image management processes
Puppet Enterprise is more suitable for clients working up much more structured deployment images they manage internally. Before choosing Puppet Enterprise, users should think seriously about what they're trying to accomplish and ensure they put the right pieces in place. Overall, I rate Puppet Enterprise an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features include the management, which is quite good, and endpoints."
"The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints."
"The features of Microsoft Intune that I appreciate the most are its user-friendly interface and robust security options."
"One of the most valuable features of Microsoft Intune is the detection and remediation script capability."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"We like Intune's Autopilot functionality, which enables one-touch deployment. Dynamic grouping is another feature we find valuable working in academia. We have people in buckets based on their roles in the university, such as faculty, staff, alum, or grad. Sometimes, they will fit into multiple places, and dynamic grouping helps with that."
"Intune makes our organization more secure and flexible. We can onboard new employees faster and more securely. We are a governmental organization with strict regulations, and Intune helps us comply with those requirements."
"For the price, the features included with Microsoft are appealing."
"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."
"Has a variety of automation options."
"The store organizes parameters hierarchically, making it easier to configure and control versions. It also ensures scalability and high availability, automatically scaling to handle increasing workloads and providing reliable access to configuration data across multiple AWS availability zones."
"The solution is user-friendly"
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts."
"The solution's most valuable feature is the change management option. It tracks every action on my AWS accounts in a centralized way, acting like a control tool for me. This is especially useful when working with Kubernetes and AWS ECS services. Additionally, my colleagues and clients often use the application management tools for configuration, parameters, and installations."
"The solution's ability to scale is good."
"Puppet Enterprise has good functionalities."
"I rate the stability of Puppet as ten out of ten."
"The versatility is great."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Puppet Enterprise is a stable solution."
"Anything that we manage through Puppet always runs perfectly."
"The agent-based feature helps me by being stable."
"Puppet Enterprise has reduced the time of production changes or environment changes."
 

Cons

"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"I would like to see Intune improve its handling of hybrid domain joins. We continue to experience issues with machines losing their hybrid domain join status."
"Some customers have reported experiencing slowness when using lower versions of the Android system."
"The granular support for other device types in Microsoft Intune could be improved."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."
"The worst aspect is the reporting."
"The add-ons must be integrated into the solution."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. If it could be at the level of Ansible, which is agentless, that would be fantastic. When you compare the solution to Ansible, one of the most widely accepted tools, the agentless feature stands out. So, if the AWS Systems Manager could become agentless, that would be a significant improvement."
"Ensuring broader OS coverage in patch management could be beneficial for the product."
"Every AWS service comes with some associated costs."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"The current challenge is that we can't pull any incidents from other accounts."
"Additional features can be added as per customer requirements."
"AWS does not have EKS cluster backup."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team members leave the organization, leaving others uncertain about using the tool."
"We would like Puppet to add more integration for applications."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"At the beginning the initial setup was kind of complex."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"Puppet Enterprise is more complex and difficult to configure."
 

Pricing and Cost Advice

"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."
"I rate Intune five out of 10 for pricing. It's expensive."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"Microsoft Intune's pricing is reasonable."
"While Microsoft charges for actual usage, it lacks discount options."
"It is reasonable for the features it has."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."
"An AWS cloud engineer can bring down the costs."
"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."
"As we were doing a government project so the government got the project at a very nominal cost."
"Puppet Enterprise’s pricing is competitive."
"Puppet Enterprise can be an expensive solution for smaller businesses."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Financial Services Firm
14%
Manufacturing Company
9%
Government
8%
Computer Software Company
8%
Government
13%
Financial Services Firm
12%
Comms Service Provider
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...
What needs improvement with AWS Systems Manager?
I do not use the automation feature in this product.
What is your experience regarding pricing and costs for Puppet Enterprise?
Regarding the cost, I find it expensive, always. I don't know how much the license would cost per year or per user ap...
What needs improvement with Puppet Enterprise?
I don't know what could be improved in Perforce Puppet to make this tool better for the next release. I can't think o...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Amazon Elastic Container Registry
Puppet
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about AWS Systems Manager vs. Perforce Puppet and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.