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AWS Systems Manager vs Chef comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
265
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Systems Manager
Ranking in Configuration Management
5th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Chef
Ranking in Configuration Management
18th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
19
Ranking in other categories
Build Automation (20th), Release Automation (11th)
 

Mindshare comparison

As of May 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.4% compared to the previous year. The mindshare of AWS Systems Manager is 10.9%, up from 10.1% compared to the previous year. The mindshare of Chef is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Ambe Frankline - PeerSpot reviewer
Tracks every action on AWS accounts in a centralized way
Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.
Aaron  P - PeerSpot reviewer
Easy configuration management, optimization abilities, and complete infrastructure and application automation
In terms of improvement, Chef could get better by being more widely available, adapting to different needs, and providing better documentation. There is also an issue with shared resources like cookbooks lacking context, which could lead to problems when multiple companies use them. Chef should aim for wider availability, better flexibility, clearer documentation, and improved management of shared resources to prevent conflicts. Many companies are now moving to Ansible, so I would recommend better documentation, easier customer use, and simpler integration. I have concerns about the complexity of migrating to different servers and would prefer a simpler process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune's feature that I have found most valuable is its auto-pilot feature."
"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."
"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."
"The stability of Microsoft Intune is good."
"What I appreciate the most about Microsoft Intune is that it's quick and easy to use from an authenticator perspective. There is simplicity in securing our platform. Microsoft Intune benefits my company because of its simplicity of use and cross-functional integration."
"The technical support of Microsoft Intune is good."
"Intune provides a centralized management solution, although its suitability depends on specific needs and comparisons with alternatives like Jamf, Kandji, or ManageEngine."
"As the solution is a software as a service, the scalability is unlimited."
"The solution is user-friendly"
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"
"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched."
"The solution's ability to scale is good."
"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"The store organizes parameters hierarchically, making it easier to configure and control versions. It also ensures scalability and high availability, automatically scaling to handle increasing workloads and providing reliable access to configuration data across multiple AWS availability zones."
"It streamlined our deployments and system configurations across the board rather than have us use multiple configurations or tools, basically a one stop shop."
"Chef is a great tool for an automation person who wants to do configuration management with infrastructure as a code."
"Chef recipes are easy to write and move across different servers and environments."
"You set it and forget it. You don't have to worry about the reliability or the deviations from any of the other configurations."
"The solution is easy to use and learn, and it easily automates all the code and infrastructure."
"Stable and scalable configuration management and automation tool. Installing it is easy. Its most valuable feature is its compliance, e.g. it's very good."
"It has been very easy to tie it into our build and deploy automation for production release work, etc. All the Chef pieces more or less run themselves."
"The scalability of the product is quite nice."
 

Cons

"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"We had an APNS certificate set to expire last week. We tried to renew it two days before it expired. We logged in to the APNS portal but could not find that certificate. We didn't know where it went. All the iOS devices stopped working. We contacted the Apple and Microsoft teams, and each blamed the other. This is something that Microsoft should take care of. Last week, we had so many escalations from high-profile users who couldn't access corporate data on their devices."
"Not all technicians are knowledgeable of the Microsoft solution, so they have to work on that as well."
"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"It would be helpful if there was proactive remediation."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"Intune does not provide real-time visibility."
"It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. If it could be at the level of Ansible, which is agentless, that would be fantastic. When you compare the solution to Ansible, one of the most widely accepted tools, the agentless feature stands out. So, if the AWS Systems Manager could become agentless, that would be a significant improvement."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"Lacks sufficient integrations."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."
"Additional features can be added as per customer requirements."
"The current challenge is that we can't pull any incidents from other accounts."
"AWS does not have EKS cluster backup."
"The time that it takes in terms of integration. Cloud integration is comparatively easy, but when it comes to two-link based integrations - like trying to integrate it with any monitoring tools, or maybe some other ticketing tools - it takes longer. That is because most of the out-of-the-box integration of the APIs needs some revisiting."
"Vertical scalability is still good but the horizontal, adding more technologies, platforms, tools, integrations, Chef should take a look into that."
"I would also like to see more analytics and reporting features. Currently, the analytics and reporting features are limited. I'll have to start building my own custom solution with Power BI or Tableau or something like that. If it came with built-in analytics and reporting features that would be great."
"If they can improve their software to support Docker containers, it would be for the best."
"It is an old technology."
"Third-party innovations need improvement, and I would like to see more integration with other platforms."
"In the future, Chef could develop a docker container or docker images."
"The agent on the server sometimes acts finicky."
 

Pricing and Cost Advice

"The price could be better."
"While Microsoft charges for actual usage, it lacks discount options."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"There is a license needed to use the solution and we are on an annual license."
"The solution is cost-efficient."
"The product is expensive."
"This cost is approximately $30 USD per user per month."
"As we were doing a government project so the government got the project at a very nominal cost."
"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."
"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."
"An AWS cloud engineer can bring down the costs."
"I wasn't involved in the purchasing, but I am pretty sure that we are happy with the current pricing and licensing since it never comes up."
"When we're rolling out a new server, we're not using the AWS Marketplace AMI, we're using our own AMI, but we are paying them a licensing fee."
"We are using the free, open source version of the software, which we are happy with at this time."
"Pricing for Chef is high."
"The price is always a problem. It is high. There is room for improvement. I do like purchasing on the AWS Marketplace, but I would like the ability to negotiate and have some flexibility in the pricing on it."
"Purchasing the solution from AWS Marketplace was a good experience. AWS's pricing is pretty in line with the product's regular pricing. Though instance-wise, AWS is not the cheapest in the market."
"The price per node is a little weird. It doesn't scale along with your organization. If you're truly utilizing Chef to its fullest, then the number of nodes which are being utilized in any particular day might scale or change based on your Auto Scaling groups. How do you keep track of that or audit it? Then, how do you appropriately license it? It's difficult."
"Chef is priced based on the number of nodes."
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
14%
Government
9%
Manufacturing Company
6%
Financial Services Firm
22%
Computer Software Company
16%
University
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...
What needs improvement with AWS Systems Manager?
There isn't anything specific I remember at the moment.
What do you like most about Chef?
Chef is a great tool for an automation person who wants to do configuration management with infrastructure as a code.
What needs improvement with Chef?
Chef does not support the containerized things of Chef products. In the future, Chef could develop a docker container...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Amazon Elastic Container Registry
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Facebook, Standard Bank, GE Capital, Nordstrom, Optum, Barclays, IGN, General Motors, Scholastic, Riot Games, NCR, Gap
Find out what your peers are saying about AWS Systems Manager vs. Chef and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.