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BMC TrueSight Server Automation vs HashiCorp Terraform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
HashiCorp Terraform
Ranking in Configuration Management
8th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.0%, up from 2.8% compared to the previous year. The mindshare of HashiCorp Terraform is 3.4%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Eugene Paden - PeerSpot reviewer
Ensures consistency and security in deployments while adapting to resource availability
The most valuable feature is predictability. When I need to put something, it is repeatable. I can deploy it in one environment, change the parameter, and it will work in another. If changes are needed, I track who did what because my Terraform scripts are version-controlled. This reduces guesswork and trial and error from the UI, replacing it with code, which enhances maintainability. In cloud environments, manual configurations can be forgotten or misunderstood if the original person leaves, but Terraform ensures documentation and consistent configurations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"We have found the solution is capable of scaling."
"This product works very well for companies already using the full Microsoft suite."
"The most valuable feature of Microsoft Intune is its scalability."
"The dashboards, the security, and the customization capabilities work very well for us."
"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."
"Remote Wipe and Autopilot is one of the best features."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"The most important feature is the schedulings."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"The best feature of the solution is patch automation."
"Technical support is good."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"It gives us more speed to deliver services and applications, and we rely on security."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"The most valuable feature is the solution does not need installation."
"It is the customization of Terraform's modules that I find most valuable."
"The solution allows us to work faster with ease and to set up new environments and workspaces."
"We frequently need to create and replicate infrastructure from various environments like dev and QA. The QA resources need to be identical to those in the dev environment. With a Terraform script, we can replicate the same 50 in the dev environment to the testing environment. This is tedious to do manually, and Terraform speeds up the process."
"HashiCorp Terraform is highly stable."
"Terraform is that it is an open-source tool that gives us great flexibility. Using the Terraform HCL, we are not restricted to a single cloud provider. If my client asks me to deploy the same infrastructure on Azure or GCP, I can use the same code with minor modifications to account for the different providers. This means we are not limited to a specific cloud."
"The initial setup of HashiCorp Terraform was easy."
"The concept of infrastructure as code is quite intriguing. We have an infrastructure in our code and a state file where we can verify whether something is changed when it was changed, and who changed it. When we use Terraform, these kinds of things fascinate us."
 

Cons

"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"Applying security recommendations can be difficult in Microsoft Intune. Sometimes, they give you recommendations, but you need a different server to manage the pieces, or you have to go to each device individually. However, it has been improving. Before, there were certain policies you could not implement directly in Intune, but now I see progress. I would like to see more improvement in policy management, similar to how we used group policies on-premises."
"While no specific feature requires immediate improvement, the ongoing expansion of reporting and inventory capabilities promises to enhance its utility."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update."
"There is room for improvement in the reporting capabilities, specifically app reporting. It is challenging to report which apps are installed on which device."
"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."
"I would like to see more container integration in the next release of this solution."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"BMC TrueSight Server Automation's scripting needs improvement."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"The setup of this suite is very complicated. It needs to be simplified."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"Resource management on the base servers is sluggish and could be improved."
"Some areas where Terraform could improve would be challenges in managing sensitive information, especially when dealing with secret files or credentials."
"The product can integrate and utilize more services from different competitors. Currently, their commands are quite similar to Kubernetes, which we use in our CI/CD pipeline. Also, they should consider incorporating Windows command line, like PowerShell."
"It would be nice if they could put our infrastructure on graphics or at least provide a map of our infrastructure."
"The error logging could be better. Sometimes, when you try to set something on Terraform, it gives you an error, but you don't understand how the error has been logged."
"There are potential improvements in the backend stability of HashiCorp Terraform. There are instances where unexpected terminations and destruction of running projects occur before releasing a lock."
"Terraform does not provide an automatic feature to convert infrastructure code from one cloud platform to another."
"I initially found the initial HashiCorp Terraform difficult to comprehend. It's complex and not straightforward, requiring proper training to grasp it. Even someone with a background in networking or cybersecurity would need guidance from someone knowledgeable."
"The state locking functionality can be improved. In certain situations, we have to force-unlock the state, which sometimes does not work. When that happens, we have to manually go to the state backend and remove that particular state, which is kind of a cumbersome process. It should also have more functions, more expressions, and support for more products."
 

Pricing and Cost Advice

"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
"It is reasonable for the features it has."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"I would rate the price a four out of ten with ten being the most expensive."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"Every customer used to purchase licenses based on their needs."
"The clients pay for a license and each can have a different type of license, such as an E3 or E5."
"We're looking at less than $100,000 USD for this solution."
"The solution is quite expensive compared to other vendors."
"The product's pricing depends on the number of servers."
"The product is expensive."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"They have given it to us at a monthly cost, but it is on a yearly basis."
"If you use the solution according to the recommended way by HashiCorp, it is more expensive."
"The solution is open-source."
"HashiCorp Terraform is a cost-effective solution."
"There are free and paid versions of the solution. We use the free version."
"The setup for Terraform is quite easy and currently, we are using their community version along with Jenkins."
"We use the solution's free version."
"It is an open-source product."
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Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
35%
Computer Software Company
11%
Wholesaler/Distributor
6%
Government
6%
Financial Services Firm
19%
Computer Software Company
15%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What do you like most about HashiCorp Terraform?
The most valuable feature of the solution stems from the modules it offers.
What is your experience regarding pricing and costs for HashiCorp Terraform?
I use the open-source version of Terraform, so there is no cost for me. There is a paid version available for clients...
What needs improvement with HashiCorp Terraform?
The area for improvement is the speed at which resources become available. When a new resource is introduced in AWS o...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
Terraform
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Information Not Available
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