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BMC TrueSight Server Automation vs VMware Aria Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
VMware Aria Automation
Ranking in Configuration Management
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
170
Ranking in other categories
Cloud Management (1st), Network Automation (3rd), Cloud Security Posture Management (CSPM) (17th), Cloud Infrastructure Entitlement Management (CIEM) (6th)
 

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.0%, up from 2.8% compared to the previous year. The mindshare of VMware Aria Automation is 5.6%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Le Quang Long - PeerSpot reviewer
Significantly streamlined operations with good automation that helps with simplifying workflows
It helps me build a big catalog and provide it to my end users. It helps us automate the workflow of creating many VMs and the TensorFlow key method. I do not meet many people to operate it live beforehand. It operates for both of my products, but as a product, it is complicated to integrate and automate with other products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Autopilot feature is the most valuable because it saves significant time on managing devices."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"A great solution for anyone wanting a modern endpoint device management solution."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"Intune makes our organization more secure and flexible."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"It gives us more speed to deliver services and applications, and we rely on security."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"The most important feature is the schedulings."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"The product’s most valuable feature is its ability to provide environmental security."
"It's extremely convenient to be able to spin something up and be able to work on other things, because it's already done it, making my workload lighter."
"vRA provides that single pane of glass for our cloud tenants to deploy, monitor, access, and manage their VMs/guest operating systems."
"The most valuable features are the Catalog View and the access control business group. Access provisioning is probably the main use case for us, so we can separate access to different Catalog items among the different business groups and have that tied back to our AD LDAP systems."
"I used the technical support during upgrades. They came onsite and are very technical. They are very good"
"The repetitive tasks which took provisioning storage, network, and compute two to three weeks, now takes five minutes."
"VMware Aria Automation supports integration with ServiceNow, Kubernetes, and other tools. It is cloud-agnostic, making it a stronger platform than Ansible."
"The extensibility of it and the customization of a lot of the Blueprints, that you can customize, and the community as a whole. There's a ton of community-generated Blueprints that might be (helpful) to set up a design for your automation needs, that you can use as a base and go on from there and make changes to it."
 

Cons

"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"The platform is incredibly slow and could be more responsive. Specifically, when making changes to security policies, I would like to see those changes take effect more quickly."
"It would be better if they can reduce the cost of the license."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"We would like to see support for Chrome and/or devices for Chromebooks."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"The setup of this suite is very complicated. It needs to be simplified."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"The architecture is big, so the initial setup is not a straightforward task."
"Resource management on the base servers is sluggish and could be improved."
"I would like to see more container integration in the next release of this solution."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"It would be better if VMware would provide API documentation for developers and customers on the Internet."
"It would be nice in the next release if they added in tool tips. Whether you're putting it together, adding a blueprint, or you're making a change in the system, highlighting or selecting something and having it tell you what it does or what it will do would be nice. Because it's such a complex system, it's hard to work with unless you've been using it for years to know what everything is doing."
"The upgrade process 6.x to 7.3 was a significant effort. I'm hoping that 7.3 to the next version is much smoother."
"The setup needs coding. It's not easy. It's not straightforward."
"It has a learning curve."
"The connectivity between VMs is easy, but they can be made more effective if we have a single proof point where we can configure all the biggest data at a single point."
"A hardened set of tests would be much appreciated."
"They can improve on the dashboard representations and the options for non-technical people. I would like to see the ability to customize that and maybe provide them with helpful guides to what subscriptions they have. Sometimes, I find that I have to do more explanation to people who do approvals. I would really like to customize the display to the terms they use in their particular business unit. So a little bit more of a nod to the customization of the UI for non-technical users would be helpful."
 

Pricing and Cost Advice

"We use Defender ATP and E5 licenses."
"Microsoft Intune is included in the E5 license at no additional cost."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"I have no comment on pricing of the solution."
"There is a license needed to use the solution and we are on an annual license."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"The product is expensive."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"We're looking at less than $100,000 USD for this solution."
"The solution is quite expensive compared to other vendors."
"The product's pricing depends on the number of servers."
"As far as value is concerned, it has been essential to our environment. We have been able to deploy VMs quickly and the developers have their own sandbox, so they can spin up and destroy VMs at their own will."
"vRealize automation really should be a front door to the whole VMware suite of products."
"They should provide one license for all the sub-products."
"I would rate it high because, compared to other solutions, VMware’s pricing is quite expensive. VMware products have become significantly more costly in recent years, leading to higher costs."
"I would rate the pricing a ten out of ten, with ten being very expensive."
"From a budget point of view, the pricing is a bit on the higher side."
"The solution is pretty expensive but provides good workload management."
"The tool is expensive since it is an enterprise product."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
35%
Computer Software Company
11%
Wholesaler/Distributor
6%
Government
6%
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything y...
Is there any way to try VMware Aria Automation for free?
When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A fre...
Which sectors can benefit the most from VMware Aria Automation?
I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of compa...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Rent-a-Center, Amway, Vistra Energy, Liberty Mutual
Find out what your peers are saying about BMC TrueSight Server Automation vs. VMware Aria Automation and other solutions. Updated: March 2025.
845,485 professionals have used our research since 2012.