Solution Architech at a computer software company with 201-500 employees
Real User
Jul 27, 2023
The pricing is on the higher side. However, it's essential to remember that the actual cost may vary depending on factors like customer size and the discounts offered. Therefore, it's not fair to judge a tool solely based on its cost.
System Analyst II at a energy/utilities company with 1,001-5,000 employees
Real User
Jan 24, 2023
I'm not involved with licensing but I believe they tied the purchase of TrueSight into a discount with Remedy. It was quite expensive, it took us a year to get it deployed and we've had problems with it ever since.
Learn what your peers think about BMC TrueSight Server Automation. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
Infrastructure Tools Architect at a pharma/biotech company with 10,001+ employees
Real User
Jun 12, 2019
We've had an ELO for a long time, a licensing agreement that was a three-year rolling contract. We did that for two three-year periods and that included all the BMC products. We're currently looking at assessments of all the tools that we're doing. We've got a new VP in and he wants all new assessments. So we went to a year-to-year contract to finish all the assessments and figure out what we're going to do as a long-term strategy. Right now, we're year-to-year on a maintenance contract.
BMC TrueSight Server Automation is used for automating server maintenance tasks like patching, compliance, and vulnerability remediation. It supports application deployment, auditing, configuration management, and multi-OS compatibility in private-cloud environments.BMC TrueSight Server Automation optimizes IT operations by automating infrastructure management, enhancing security, and maintaining compliance. Organizations gain from centralized or decentralized setups, integrating with...
The solution is expensive. It has perpetual licenses.
The product is expensive. However, they provide all the essential services, including quick support solutions.
The pricing is on the higher side. However, it's essential to remember that the actual cost may vary depending on factors like customer size and the discounts offered. Therefore, it's not fair to judge a tool solely based on its cost.
The product's pricing depends on the number of servers.
The solution is quite expensive compared to other vendors. But as this solution provides strong support and has multiple use cases, it is worth it.
I'm not involved with licensing but I believe they tied the purchase of TrueSight into a discount with Remedy. It was quite expensive, it took us a year to get it deployed and we've had problems with it ever since.
We're looking at less than $100,000 USD for this solution.
We've had an ELO for a long time, a licensing agreement that was a three-year rolling contract. We did that for two three-year periods and that included all the BMC products. We're currently looking at assessments of all the tools that we're doing. We've got a new VP in and he wants all new assessments. So we went to a year-to-year contract to finish all the assessments and figure out what we're going to do as a long-term strategy. Right now, we're year-to-year on a maintenance contract.