BlackBerry Enterprise Mobility Suite vs Cisco Meraki Systems Manager (MDM+EMM) comparison

BlackBerry and Cisco are both solutions in the Enterprise Mobility Management (EMM) category. BlackBerry is ranked #18, while Cisco is ranked #8 with an average rating of 8.7. BlackBerry holds a 2.0% mindshare in EMM, compared to Cisco’s 2.9% mindshare. Additionally, 78% of BlackBerry users are willing to recommend the solution, compared to 96% of Cisco users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

Cisco Meraki Systems Manager and BlackBerry Enterprise Mobility Suite compete in the enterprise mobility management category. Cisco Meraki is noted for its user-friendly management and integration with networking solutions, while BlackBerry is favored for its security features and comprehensive device control.

Features: Cisco Meraki Systems Manager integrates seamlessly with other Cisco products, supports comprehensive device management, and offers real-time monitoring. BlackBerry Enterprise Mobility Suite provides advanced security features, supports multiple devices and operating systems, and includes a secure application management solution.

Room for Improvement: Cisco Meraki could improve its reporting functionalities, enhance granular policy settings, and offer more flexible licensing options. BlackBerry could benefit from a more intuitive setup process, streamlined user interface, and improved technical support resources.

Ease of Deployment and Customer Service: Cisco Meraki is known for straightforward deployment and effective customer service, which makes onboarding quicker. BlackBerry's deployment process is more complex but offers high security, and its customer service is praised for responsiveness and in-depth knowledge.

Pricing and ROI: Cisco Meraki is seen as cost-effective and provides high ROI, especially for organizations leveraging Cisco networks. BlackBerry Enterprise Mobility Suite has a higher initial setup cost but offers significant ROI due to its unmatched security features and comprehensive control options.

To learn more, read our detailed BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM) Report (Updated: April 2026).

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM)

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 23.8%, down from 33.8% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 2.0%, up from 0.7% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.9%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	23.8%
Cisco Meraki Systems Manager (MDM+EMM)	2.9%
BlackBerry Enterprise Mobility Suite	2.0%
Other	71.3%

Enterprise Mobility Management (EMM)

Featured Reviews

Varun Mehra

Collaboration Support Engineer at a retailer with 11-50 employees

Centralized device management has transformed security and streamlined remote provisioning

One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.

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reviewer1310304

IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees

Helpful technical support, and performs well, but initial setup could be simplified

They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.

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Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Has simplified hardware issue identification but needs integrated communication options

We have monitoring capabilities and we are monitoring some network tools from Cisco Meraki Systems Manager (MDM+EMM) and troubleshooting as well. I am currently working with version MR 32.1.4. Policy involves connecting mostly through emails, as we don't have any special kind of policy features. If any alert comes, we connect via mail. We don't utilize the geolocation tracking feature. The unified dashboard helps me simplify device management for my team based on the location, as we have configured devices from many different countries. We give the device's name based on the location, allowing us to identify easily in the dashboard. Regarding operational cost savings, it is cost-saving because in other companies, they use different tools for different networks, such as one for Windows, another for Linux, and a different one for VMware. We use all the systems including Windows, Linux, and networking under Cisco, Centreon, and Cisco Meraki Systems Manager (MDM+EMM), which is very cost-efficient. Regarding pricing and licensing of Cisco Meraki Systems Manager (MDM+EMM), I don't have information about that, as we are from the technical department. Details about subscription and quotation come from another department. I rate this solution 8 out of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The valuable feature of this solution is its ease of use."

"Microsoft Intune is a cloud solution and we can manage everything, including Azure AD, Intune, and not only mobile hand devices, such as iOS or Android, but with the main focus on workstations, which is what makes the solution powerful."

"Microsoft Intune is best for Windows devices and security in Office 365 and Microsoft-related enterprise environments. It's a nice platform for endpoint management."

"We have definitely seen a good return on investment with Microsoft Intune, as it saved us a lot of time on manual tasks and reduced the need for extra tools, so overall costs went down as well."

"Stable solution at a good price."

"Conditional access has helped us tailor and enforce our security policies in the mobile space."

"I rate Intune 10 out of 10."

"Microsoft Intune has broad capabilities, particularly with mobile device management, with excellent management features like the ability to push configuration policies to all devices across the company and manage them effectively, strong configuration and compliance capabilities, and valuable application management that centralizes applications in one place and makes configuring or deploying them much easier."

More Microsoft Intune pros

"The main benefit is having email wherever you are and having access to your calendar wherever you are."

"My customers find that they don't have to worry about managing their VPN connections for their mobile users, because BlackBerry handles all of that, as opposed to if you're just using Office 365."

"The most important features would be instant messaging and the security that we get from the containerization."

"From my customers' standpoint, it's reasonably easy to get set up; it's just there, and it just works."

"Access to the emails on the go was most valuable."

"The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place."

"If you create such a setup, a secure setup, you will have a really fine solution."

"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."

More BlackBerry Enterprise Mobility Suite pros

"The features I've found most valuable are the response time and that you can create multiple systems."

"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."

"It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our notebooks."

"It's very easy to just keep adding devices as needed."

"It's extremely competitive and very good for a product in this sphere."

"The product provides a universal dashboard."

"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."

"Having the ability to alter the network and WiFi settings remotely permits us to have quick response time."

More Cisco Meraki Systems Manager (MDM+EMM) pros

Cons

"There is room for improvement in Microsoft Intune's understanding and user experience as the interface is easy to navigate for deploying applications and finding user information, but I think there should be a reduction in dependency on on-premises infrastructure and focus on artificial intelligence and automation to improve further."

"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."

"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."

"Automations in Microsoft Intune can be more elaborated; KQL (Kusto Query Language) is available, but if multiple automation options were readily available, which would include PowerShell, KQL, JSON, and different interpreters like VS Code or Python readily available from Microsoft Intune, it would help administration and management much better."

"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones."

"I rate Microsoft support between six to eight. The support often involves third parties hired by Microsoft who are knowledgeable, but sometimes the help I receive is not adequate."

"In an upcoming release, I would like to see some kind of analytics report."

"A feature I would want to see added in Microsoft Intune is the ability to manage other non-Microsoft devices."

More Microsoft Intune cons

"It would be nice if there was an easier way for team members to get onboarded in regards to what they have to do on the device. There are some programs like Apple DEP and Samsung Knox. Unfortunately, with these programs, to get existing users onto them, you have to factory wipe your device. If it did not have the DEP capabilities, it would be nicer if it did not have so many steps to go through. That is our biggest complaint from team members. It has too many steps."

"The pain points for us would be the activation."

"The newest features sometimes pop in very slowly."

"Some users have complained that some features cannot be done through the BlackBerry Access Hub."

"It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls."

"From the past to the present, before mobility location, we frequently required a restart."

"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."

"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."

More BlackBerry Enterprise Mobility Suite cons

"The maintenance is average."

"I've participated in numerous product launches primarily focused on HP and Dell. Consequently, there should be a vested interest in local gatherings to showcase product advantages and performance. Particularly in Singapore, it only has so limited integrators to engage in IP product sales. There's room for improvement through dedicated workshops and training. The European and Western markets differ significantly from the context here. The physical location holds more importance. Thus, they should have a survey to evaluate demand, supply, and sales points, tailoring strategies accordingly."

"An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the responsible person from that device, which would be very useful."

"Cisco is too expensive."

"The solution can be expensive."

"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."

"The price of the solution could be reduced."

"Integration with other tools, such as, ConnectWise Automate."

More Cisco Meraki Systems Manager (MDM+EMM) cons

Pricing and Cost Advice

"Its price is quite okay. I wish they provide certain additional features with the same license."

"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."

"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."

"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."

"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."

"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

"The E5 license is expensive."

More Microsoft Intune pricing and cost advice

"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."

"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."

"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."

"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."

"In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."

"We currently pay by the year, but the licenses are calculated on a monthly basis."

"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."

"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."

More BlackBerry Enterprise Mobility Suite pricing and cost advice

"It's extremely competitive and very good for a product in this sphere."

"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."

"The price is high for the market."

"My clients find it a bit expensive compared to other systems."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

"This product is reasonably priced."

"Cisco Meraki Systems Manager is an expensive solution."

"Meraki MDM is the cheapest solution we have used."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Financial Services Firm

20%

Construction Company

10%

Outsourcing Company

10%

Energy/Utilities Company

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	149
Midsize Enterprise	60
Large Enterprise	177

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	14

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Comparisons

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Microsoft Entra ID vs Microsoft Intune

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Workspace ONE UEM vs BlackBerry Enterprise Mobility Suite

Compared 20% of the time

IBM MaaS360 vs BlackBerry Enterprise Mobility Suite

Compared 12% of the time

Jamf Pro vs BlackBerry Enterprise Mobility Suite

Compared 10% of the time

SOTI MobiControl vs BlackBerry Enterprise Mobility Suite

Compared 9% of the time

Ivanti Endpoint Manager vs BlackBerry Enterprise Mobility Suite

Compared 3% of the time

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Workspace ONE UEM vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 12% of the time

Sophos Mobile vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 9% of the time

Jamf Pro vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 8% of the time

IBELEM PushManager vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 5% of the time

Samsung Knox vs Cisco Meraki Systems Manager (MDM+EMM)

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Product Reports

Buyer's Guide

Microsoft Intune

April 2026

Download Microsoft Intune product report

Buyer's Guide

BlackBerry Enterprise Mobility Suite

May 2026

BlackBerry Enterprise Mobility Suite report

Download BlackBerry Enterprise Mobility Suite product report

Buyer's Guide

Cisco Meraki Systems Manager (MDM+EMM)

May 2026

Cisco Meraki Systems Manager (MDM+EMM) report

Download Cisco Meraki Systems Manager (MDM+EMM) product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite

Meraki MDM

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

BlackBerry Enterprise Mobility Suite is a comprehensive platform offering secure and flexible mobile device management, catering to high-security requirements for a seamless integration between personal and corporate data.

BlackBerry Enterprise Mobility Suite delivers a secure environment for mobile device management, providing reliable email access, internet, and personal information management. Its containerization feature helps separate personal and corporate data while facilitating device management flexibility. With a user-friendly interface, Cylance integration, and centralized control, it combats stability issues and strives for better integration with Microsoft tools alongside support for Chromebooks and Apple devices.

What are the key features of BlackBerry Enterprise Mobility Suite?

Security and Data Separation: Enhances protection and confidentiality by using containerization.
Secure Email Access: Ensures reliable access to emails within a protected environment.
Cylance Integration: Eliminates VPN management burdens with advanced antivirus capabilities.
Device Management Flexibility: Allows centralized control over a range of mobile devices.

What benefits should users consider when evaluating BlackBerry Enterprise Mobility Suite?

Enhanced Security: Offers robust protection for mobile devices and data.
Reliability: Consistent access to essential communication tools like email and internet.
Productivity: Facilitates the use of collaboration and productivity applications securely.
Data Control: Maintains strict separation and privacy between personal and corporate data.

In finance and other sectors, BlackBerry Enterprise Mobility Suite supports organizations in managing secure email, collaboration, and mobile devices, addressing high-security needs in both corporate-owned and BYOD scenarios. Enhancements in the QA process and smoother device onboarding further its appeal as a trusted choice.

BlackBerry

Cisco Meraki Systems Manager (MDM+EMM) enhances enterprise device management with centralized cloud-based control and robust security. Leveraging intuitive dashboards, it enables seamless deployment and management of applications and devices, supporting diverse environments with efficient scalability and minimal downtime.

Cisco Meraki Systems Manager (MDM+EMM) delivers a cloud-centric approach to managing enterprise networks by offering simplified device and application management. With strong security features such as geofencing, remote erasure, and secure access, it addresses critical needs in security policy enforcement and network monitoring. The system's analytics and extensive reporting capabilities offer insights that refine performance across device-heavy landscapes. Despite its advanced functionalities, areas for improvement include better scripting capabilities, broader compatibility with operating systems like Linux and Chromebooks, and stronger integration with third-party applications. Although pricing is considered high, the manager provides network visibility and control across devices like iPhones, tablets, and computers.

What are the key features of Cisco Meraki Systems Manager?

Cloud Management: Centralized, user-friendly interface for managing devices and applications.
Robust Security: Features like geofencing and secure access maintain network integrity.
Real-Time Analytics: Offers insights to optimize network performance with detailed reports.
Scalability: Supports seamless updates and handles large environments effectively.
Remote Control: Facilitates quick responses with remote wiping and troubleshooting abilities.

What benefits should users consider in Cisco Meraki evaluations?

Enhanced Efficiency: Streamlined processes for application deployment and device management.
Network Security: Comprehensive security features protect data and infrastructure.
Improved Insights: Access to detailed analytics improves decision-making.
Ultrafast Deployment: Rapid implementation minimizes downtime in dynamic environments.

Cisco Meraki Systems Manager is widely utilized across industries to manage and secure extensive networks. Educational institutions benefit from its mobile device management to ensure compliance and control over student devices. Retail environments leverage its centralized control to handle diverse endpoints, while healthcare providers count on its robust security capabilities to protect sensitive information and maintain network integrity. The manager's broad applicability ensures tailored management and security solutions for varied industry needs.

Cisco

Sample Customers

Mitchells and Buzzers, Callaway

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM)

April 2026

Free Report: BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM)

Find out what your peers are saying about BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM) and other solutions. Updated: April 2026.

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