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Jamf Pro vs Samsung Knox comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Mobile Device Management (MDM) (1st)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
16th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 34.5%, down from 38.3% compared to the previous year. The mindshare of Jamf Pro is 13.0%, down from 14.0% compared to the previous year. The mindshare of Samsung Knox is 4.0%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Patrick Hogeboom - PeerSpot reviewer
Comprehensive remote support simplifies customer integration
There is always room for improvement. Features like private DNS would be very useful if pushed through Knox Manage. We've raised this with Samsung, and it is on their roadmap. Also, there is an issue with the assignment of licenses where Knox Asset Intelligence and Knox Management sometimes deploy on different licenses. We've discussed this with Samsung for potential improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually."
"We have a BYOD policy, and this solution helps us manage our devices."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"One of the main features of the solution is it allows the management of many devices in different ways."
"I appreciate Intune's autopilot feature, which allows us to enroll devices and install applications to meet corporate requirements seamlessly."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"The features that have been the most life-saving for us are pre-stage enrollments and self-service."
"Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge."
"The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product."
"One valuable feature of Jamf Pro is Jamf Connect, which helps synchronize passwords from Active Directory to Mac."
"We can set custom deployments based on every available parameter in macOS."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to."
"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"Overall, I would rate the solution as a 10."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
 

Cons

"Some enrollment features could be improved."
"There are items that require improvements. One is the controls from iOS."
"Manually syncing devices to enforce policies is cumbersome."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"Technical support can be challenging when resources shift, requiring repeated explanations. Support from India sometimes provides information without the right solution."
"Improvements can be made by allowing server integrations since it is an area where the product currently has shortcomings."
"The configuration and pricing can be improved."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."
"Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync."
"Technical support is in need of improvement."
"The response time for support could be significantly improved."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"An easier way to deploy Full OS upgrades would be a great start."
"I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily."
"Training should be more accessible and cheaper."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
"Features like private DNS would be very useful if pushed through Knox Manage."
 

Pricing and Cost Advice

"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"Microsoft Intune is included in the E5 license at no additional cost."
"It is not expensive."
"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."
"I would rate the price a four out of ten with ten being the most expensive."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"This product is surely worth the cost of implementation."
"Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic."
"The setup is pricey upfront for support and setup."
"The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
"The licensing costs for this solution are high."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"Setup and licensing prices are getting to be too high."
"Jamf Pro is on the expensive side and could be slightly cheaper."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Educational Organization
42%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
Comms Service Provider
17%
Computer Software Company
11%
Government
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...
What is your experience regarding pricing and costs for Samsung Knox?
I am not aware of the pricing and licensing details as it is not within my responsibilities.
What needs improvement with Samsung Knox?
Samsung Knox needs to expand customer features across all devices, not just Samsung devices. It would be beneficial t...
What is your primary use case for Samsung Knox?
My customers use Samsung Knox because they use Samsung devices due to their ease of use and specific features. Samsun...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Information Not Available
Find out what your peers are saying about Jamf Pro vs. Samsung Knox and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.