Jamf Pro vs Microsoft 365 Business comparison

JAMF and Microsoft are both solutions in the Mobile Device Management (MDM) category. JAMF is ranked #1 with an average rating of 9.0, while Microsoft is ranked #2 with an average rating of 8.3. JAMF holds a 12.7% mindshare in MDM, compared to Microsoft’s 5.5% mindshare. Additionally, 97% of JAMF users are willing to recommend the solution, compared to 97% of Microsoft users who would recommend it.

Jamf Pro

Read 110 Jamf Pro reviews

8,375 Views
1,591 Comparison Views

97% willing to recommend

Microsoft 365 Business

Read 250 Microsoft 365 Business reviews

6,357 Views
1,971 Comparison Views

97% willing to recommend

Jamf Pro

Microsoft 365 Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 13, 2024

Jamf Pro and Microsoft 365 Business are two leading products in their field, each competing in device management and productivity software. Microsoft 365 Business appears to offer more comprehensive features and versatility, making it worth the investment, while Jamf Pro is noted for its strong support and pricing.

Features: Jamf Pro offers extensive Apple device management capabilities, integration with other Apple services, and scalability for larger enterprises. Microsoft 365 Business includes a broad suite of productivity tools, robust security features, and seamless integration with Windows and other Microsoft products, which makes it more versatile for varying business needs.

Room for Improvement: Jamf Pro needs a more intuitive configuration process and better reporting capabilities. Microsoft 365 Business users find navigation complex and report occasional synchronization issues. Despite these critiques, Microsoft 365 Business's overall adaptability and functionality improvements are more satisfying.

Ease of Deployment and Customer Service: Jamf Pro is straightforward to deploy, especially in Apple environments, with responsive and knowledgeable customer service. Microsoft 365 Business has a more complex deployment but offers comprehensive documentation and robust support channels, which ensure a smoother onboarding experience.

Pricing and ROI: Jamf Pro users appreciate the clear pricing structure and positive ROI, emphasizing value for money in large-scale deployments. Microsoft 365 Business has a steeper initial cost but is valued for its comprehensive feature set, justified by enhanced productivity and security—perceived as providing higher ROI due to broader application and long-term benefits.

To learn more, read our detailed Jamf Pro vs. Microsoft 365 Business Report (Updated: April 2026).

Buyer's Guide

Jamf Pro vs. Microsoft 365 Business

April 2026

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Helped 893,244 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

4.0

Organizations using Jamf Pro see improved ROI through time savings, better device management, operational stability, and enhanced user experience.

Sentiment score

7.1

Microsoft 365 Business offers significant value with improved efficiency, reduced costs, enhanced flexibility, and connectivity benefits for organizations.

I have seen a return on investment with Jamf Pro; previously we were using manual deployment for iPads.

reviewer2774877

System Analyst at a tech services company with 11-50 employees

For more quotes and insights, download the Jamf Pro report

It also provides good security and the ability for normal users to create simple applications without needing developers.

Luan Dao

Project Manager at Protonmail

I have seen a return on investment, especially in reducing security incidents and improved team collaboration.

Salbu Kumar

Manager at Cyvogenix

The pricing of Microsoft 365 Business is good; the amount we pay yields a good return on investment.

Hemanthreddy Vakiti

Data engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the Microsoft 365 Business report

Customer Service

Sentiment score

3.4

Jamf Pro's support is praised for friendliness and reliability, but some note delays and varying expertise levels.

Sentiment score

4.5

Microsoft 365 Business customer service experiences vary, with some users reporting responsiveness and others noting delays and language barriers.

The vendor support is excellent.

reviewer2649990

Director, Client Services at a tech consulting company with 11-50 employees

They sometimes provide delayed responses, and occasionally the executive who connects is not technical enough.

Mohd Javed Khan

Lead Senior Consultant at Truglobal

they are doing great for technical support

Amira Youssef

Server Administrator Coordinator at a educational organization with 501-1,000 employees

For more quotes and insights, download the Jamf Pro report

It would be beneficial if Microsoft had more expert customer support staff.

Luan Dao

Project Manager at Protonmail

We have had good support from Microsoft, with responsive and well-trained staff who are very polite.

Luca Turco

ICT Manager at Calzavara S.p.A

Microsoft customer support for Microsoft 365 Business is very useful.

Hemanthreddy Vakiti

Data engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the Microsoft 365 Business report

Scalability Issues

Sentiment score

4.9

Jamf Pro is praised for efficiently managing devices at scale, offering flexibility and ease of use for any fleet size.

Sentiment score

7.5

Microsoft 365 Business is flexible, supporting global teams with robust integration, despite some cost and limitation concerns.

High loads may require monitoring for load balancing, particularly when running numerous processes in Jamf Pro.

Digambar Ghosalkar

Subject Matter Expert at a financial services firm with 10,001+ employees

Jamf Pro is a fully scalable solution.

reviewer2649990

Director, Client Services at a tech consulting company with 11-50 employees

For more quotes and insights, download the Jamf Pro report

No quotes available

For more quotes and insights, download the Microsoft 365 Business report

Stability Issues

Sentiment score

5.6

Jamf Pro is stable and reliable, with commendable uptime and swift issue resolution in both cloud and on-prem environments.

Sentiment score

7.9

Microsoft 365 Business is highly rated for stability, with minor glitches mainly due to external factors like internet connectivity.

No quotes available

For more quotes and insights, download the Jamf Pro report

The stability of Microsoft 365 Business is rated nine out of ten.

Luan Dao

Project Manager at Protonmail

The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.

CharlesBrewer

Managing Director at NaMax Limited

It works properly, and I have never needed to contact support.

Manikumar David

IT Manager at R K Khanna and Associates

For more quotes and insights, download the Microsoft 365 Business report

Room For Improvement

Jamf Pro should improve pricing, features, support, and compatibility while enhancing user experience, integration, and security features.

Microsoft 365 Business faces challenges with setup, integration, costs, performance, UI, documentation, and requires better collaboration and AI features.

Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Mohd Javed Khan

Lead Senior Consultant at Truglobal

The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations.

reviewer2649990

Director, Client Services at a tech consulting company with 11-50 employees

Support is not 24/7, and it would be great to get instant support.

Amira Youssef

Server Administrator Coordinator at a educational organization with 501-1,000 employees

For more quotes and insights, download the Jamf Pro report

Providing Power BI for a lower package, such as e3, would be beneficial.

Luan Dao

Project Manager at Protonmail

Microsoft has very poor security, and Defender is ineffective.

CharlesBrewer

Managing Director at NaMax Limited

The comprehensive nature of the solution justifies the cost.

Luca Turco

ICT Manager at Calzavara S.p.A

For more quotes and insights, download the Microsoft 365 Business report

Setup Cost

Jamf Pro's pricing may be high, but its comprehensive management tools and support offer valuable investment for businesses.

Enterprise users find Microsoft 365 Business reasonably priced but seek better transparency and simplicity in its flexible licensing options.

The pricing structure is one of the cons.

reviewer2649990

Director, Client Services at a tech consulting company with 11-50 employees

For more quotes and insights, download the Jamf Pro report

Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.

CharlesBrewer

Managing Director at NaMax Limited

The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.

Luca Turco

ICT Manager at Calzavara S.p.A

It could be more affordable.

Luan Dao

Project Manager at Protonmail

For more quotes and insights, download the Microsoft 365 Business report

Valuable Features

Jamf Pro enhances operational efficiency with zero-touch deployment, robust configuration, and seamless macOS updates, boosting productivity in workplaces.

Microsoft 365 Business enhances productivity with seamless integration, data security, real-time collaboration, and built-in security for scalable solutions.

The product automatically updates to include new security features, ensuring that customers are always using the latest version of macOS and app packages.

reviewer2649990

Director, Client Services at a tech consulting company with 11-50 employees

Self Service allows users to download and install only approved and authorized software that the organization makes available.

Mohd Javed Khan

Lead Senior Consultant at Truglobal

Jamf Pro has positively impacted my organization by being better for rolling out iPads and Macs; it would be the best in terms of rolling out the updates, apps, and even setting up a device.

reviewer2774877

System Analyst at a tech services company with 11-50 employees

For more quotes and insights, download the Jamf Pro report

Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.

reviewer2587098

asc at a educational organization with 51-200 employees

Mobile access to SharePoint in Microsoft 365 Business saves a lot of time because it does not require physical presence, enabling everyone from various distances to access, save, and read all the manuals, which greatly increases efficiency in our business.

AdamMiller

Owner at Nexus Auto system

Conditional Access policies have made the biggest difference for my organization because they help us control access based on risk, location, and device, which is very useful in preventing unauthorized access.

Salbu Kumar

Manager at Cyvogenix

For more quotes and insights, download the Microsoft 365 Business report

Categories and Ranking

Jamf Pro

Ranking in Mobile Device Management (MDM)

1st

Average Rating

9.4

Reviews Sentiment

6.2

Number of Reviews

110

Ranking in other categories

Enterprise Mobility Management (EMM) (4th), AI Customer Experience Personalization (9th)

Microsoft 365 Business

Ranking in Mobile Device Management (MDM)

2nd

Average Rating

8.4

Reviews Sentiment

6.3

Number of Reviews

250

Ranking in other categories

Content Collaboration Platforms (8th)

Mindshare comparison

As of May 2026, in the Mobile Device Management (MDM) category, the mindshare of Jamf Pro is 12.7%, down from 28.4% compared to the previous year. The mindshare of Microsoft 365 Business is 5.5%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile Device Management (MDM) Mindshare Distribution
Product	Mindshare (%)
Jamf Pro	12.7%
Microsoft 365 Business	5.5%
Other	81.8%

Mobile Device Management (MDM)

Featured Reviews

Mohd Javed Khan

Lead Senior Consultant at Truglobal

Has supported centralized management of all Apple devices while ensuring high security and compliance

I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Read full review

Hemanthreddy Vakiti

Data engineer at a tech vendor with 10,001+ employees

Collaborating securely across project teams has improved communication and streamlined workflows

In my view, Microsoft 365 Business has all the features, but there are some areas for improvement. One area is that the licensing structure can be confusing, especially with the different plans, so understanding each plan is somewhat difficult. When using large Excel files, such as extracting data from an SQL query and pasting it into Excel, it sometimes encounters performance issues when dealing with large files. Integration with non-Microsoft tools is sometimes limited; however, integration within the Microsoft tools is very good. It would be useful if it were possible to integrate with other tools outside of Microsoft. Managing permissions and access in SharePoint and Teams can be complex for new users, but once they become familiar with the tool, they can manage it easily. The security and permissions for new users in SharePoint and Teams can be made more intuitive for them. Additionally, the pricing structure, which involves explaining different plans, could be clearer to help users easily choose the plan they need. Improving performance when working on large Excel files would also be beneficial.

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Media Company

11%

Computer Software Company

University

Construction Company

15%

Marketing Services Firm

13%

Performing Arts

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	37
Midsize Enterprise	41
Large Enterprise	64

By reviewers
Company Size	Count
Small Business	114
Midsize Enterprise	44
Large Enterprise	102

Questions from the Community

What is your experience regarding pricing and costs for Jamf Pro?

My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.

See all answers

What needs improvement with Jamf Pro?

I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment comes from certain CDN servers, yet the process lacks control and transparency. S...

See all answers

What is your primary use case for Jamf Pro?

My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or tvOS. I am specialized in macOS and understand how its structures and API calls c...

See all answers

What is your experience regarding pricing and costs for Microsoft 365 Business?

My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.

See all answers

What needs improvement with Microsoft 365 Business?

Microsoft 365 Business can be improved because sometimes the admin portal can be confusing, especially for a new user, and policies are spread across multiple dashboards. Better centralized visibil...

See all answers

What is your primary use case for Microsoft 365 Business?

My main use case for Microsoft 365 Business is securing collaboration, email security, and identity management across the organization. A specific example of how I use Microsoft 365 Business for em...

See all answers

Comparisons

Microsoft Intune vs Jamf Pro

Compared 38% of the time

Workspace ONE UEM vs Jamf Pro

Compared 10% of the time

Kandji vs Jamf Pro

Compared 5% of the time

IBM MaaS360 vs Jamf Pro

Compared 3% of the time

BMC Helix Client Management vs Jamf Pro

Compared 2% of the time

More Jamf Pro Competitors

Google Workspace vs Microsoft 365 Business

Compared 12% of the time

ManageEngine Endpoint Central vs Microsoft 365 Business

Compared 5% of the time

Datto Workplace vs Microsoft 365 Business

Compared 5% of the time

NICE CXone vs Microsoft 365 Business

Compared 5% of the time

Dropbox Business - Enterprise vs Microsoft 365 Business

Compared 5% of the time

More Microsoft 365 Business Competitors

Product Reports

Buyer's Guide

Jamf Pro

May 2026

Download Jamf Pro product report

Buyer's Guide

Microsoft 365 Business

April 2026

Download Microsoft 365 Business product report

Also Known As

JAMF Software Casper Suite

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business

Overview

Jamf Pro empowers businesses with management capabilities for Apple devices, offering features like zero-touch deployment and integration with Apple Business Manager to enhance IT operations.

Geared towards professional environments, Jamf Pro supports management of devices like MacBooks and iPhones. Businesses benefit from its strong inventory capabilities, self-service features, and automated device management. Users manage deployments, configurations, and updates while integrating seamlessly with Apple Business Manager. The platform’s remote management, along with its support for day-one Apple updates and API customization, enhances operational efficiency, although improvements are desired in areas such as automated patch management and UI simplification.

What are the key features of Jamf Pro?

Asset and Patch Management: Offers tracking and management of devices and software updates.
Zero-Touch Deployment: Allows automated device configuration without manual intervention.
Self Service: Empowers users by providing them access to apps and configuration profiles.
Integration with Apple Business Manager: Seamless synchronization with Apple's enterprise features.
Customizable via APIs and Scripting: Enhances operational processes through advanced customization options.

What benefits and ROI should be evaluated in Jamf Pro reviews?

Enhanced Productivity: Streamlines IT operations for greater user efficiency.
Improved Security Compliance: Ensures devices adhere to security protocols from deployment to updates.
User Empowerment: Self-service tools increase user satisfaction and efficiency.
Remote Management: Facilitates device management without physical presence, crucial for distributed workforces.

Jamf Pro is extensively utilized across educational institutions and enterprises managing device fleets. It offers comprehensive mobile device management for schools and businesses, ensuring consistency in deployment and adherence to security standards. This adaptability provides a tailored approach for environments needing structured Apple device management solutions.

JAMF

Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.

Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.

What are the key features of Microsoft 365 Business?

Seamless Collaboration: Facilitates teamwork through integrated apps like Teams, allowing real-time collaboration and communication.
Cloud Accessibility: Ensures access across devices, supporting remote work with cloud-based features.
Integration: Provides comprehensive application bundles including Word, Excel, and PowerPoint for consistent data and file management.
Automatic Updates: Delivers regular updates without manual intervention, keeping tools current and secure.
Enhanced Productivity Tools: Features like OneNote and Power BI help streamline tasks and manage information effectively.

What benefits do users gain from Microsoft 365 Business?

Improved Communication: Through tools like Teams and Outlook, promoting effective dialogue within organizations.
Increased Productivity: Quick document sharing and editing enhance efficiency and output.
Flexible Access: Employees can work remotely or onsite with ease, ensuring continuity and adaptability.
Comprehensive Data Management: Centralized and streamlined, ensuring quick access and organization of files.
Support for Collaboration: Facilitates seamless project management with integration across Microsoft Suite components.

Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.

Microsoft

Sample Customers

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company

Buyer's Guide

Jamf Pro vs. Microsoft 365 Business

April 2026

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