

Dropbox Business - Enterprise and Microsoft 365 Business are leading solutions in cloud storage and productivity software. Microsoft 365 Business has the upper hand, primarily due to its extensive integration capabilities and real-time collaboration features.
Features: Dropbox Business - Enterprise offers robust cloud storage with seamless syncing and offline access across devices, ensuring data security. Users value its adaptability and community support. Microsoft 365 Business integrates collaboration tools such as Teams, OneDrive, and SharePoint, enhancing productivity with real-time collaboration and integration with other Microsoft applications, providing a comprehensive suite for diverse business needs.
Room for Improvement: Dropbox Business - Enterprise sees areas of improvement in free storage limitations, file sharing, security enhancements, and the absence of real-time collaboration tools. Some also criticize its interface and integration capabilities. Microsoft 365 Business is often seen as costly with complex licensing and frequent updates that sometimes disrupt workflows. Users also suggest better refinement of features like file versioning and integrations.
Ease of Deployment and Customer Service: Dropbox Business - Enterprise supports deployment across private, public, and hybrid clouds, offering user-friendly experience with minimal technical support needed, although available and responsive. In contrast, Microsoft 365 Business operates mainly in public and hybrid clouds, with strong and extensive technical support, though users find setup and licensing management complex.
Pricing and ROI: Dropbox Business - Enterprise offers competitive pricing models transitioning from a freemium service, though some find it expensive relative to its offerings. It is considered cost-effective for smaller setups. Microsoft 365 Business, while expensive, offers comprehensive packages with flexible licensing, providing significant value for larger organizations. Its ROI is positive due to extensive functionalities, though its price can be a barrier for smaller businesses.
It also provides good security and the ability for normal users to create simple applications without needing developers.
Dropbox offers 24-hour support, both through chat and limited hour calls.
We provide the support ourselves and do not have any support straight from Dropbox.
I really have not hit many brick walls where I have had to ask for customer support.
It would be beneficial if Microsoft had more expert customer support staff.
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
I haven't needed any support from Microsoft with Microsoft 365 Business; in my three years, I haven't encountered any instances.
The stability of Microsoft 365 Business is rated nine out of ten.
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
It works properly, and I have never needed to contact support.
Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal.
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive.
When you try to sync the files in Dropbox, it actually puts a copy of the file on your laptop, so it sucks up all of your memory.
Providing Power BI for a lower package, such as e3, would be beneficial.
Microsoft has very poor security, and Defender is ineffective.
The comprehensive nature of the solution justifies the cost.
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
It could be more affordable.
It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.
I do enjoy the family sharing plan, so my entire family can use my one plan and my data storage, and we can have shared files or private areas for their own files.
Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.
Mobile access to SharePoint in Microsoft 365 Business saves a lot of time because it does not require physical presence, enabling everyone from various distances to access, save, and read all the manuals, which greatly increases efficiency in our business.
Microsoft 365 Business integrates well and improves communication, cooperation, and security.
| Product | Market Share (%) |
|---|---|
| Dropbox Business - Enterprise | 8.8% |
| Microsoft 365 Business | 2.1% |
| Other | 89.1% |

| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 19 |
| Large Enterprise | 34 |
| Company Size | Count |
|---|---|
| Small Business | 113 |
| Midsize Enterprise | 44 |
| Large Enterprise | 100 |
Dropbox Business - Enterprise enables seamless device synchronization and efficient file sharing with a user-friendly interface. It enhances productivity and security with diverse access options and scalable pricing.
Dropbox Business - Enterprise is a tool for data storage and sharing across devices, offering cloud-based solutions that facilitate communication between team members. It provides a stable performance with integration capabilities, version history, and collaborative tools. Limitations exist in link sharing, permissions management, and mobile interface usability, alongside the need for better real-time collaboration and stronger authentication. Despite these, Dropbox serves as a central repository for critical data, making document accessibility easy.
What are the key features of Dropbox Business - Enterprise?Dropbox Business - Enterprise is implemented across industries for centralized file management. Corporations use it for backing up crucial data and ensuring smooth collaboration among departments. In education, it supports faculty and students by enabling resource access on any device, while media companies use it to manage large files and creative assets efficiently.
Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.
Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.
What are the key features of Microsoft 365 Business?Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.
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