

Dropbox Business - Enterprise and Office 365 are top contenders in cloud storage and productivity solutions, respectively. Office 365 holds an advantage due to its extensive suite of collaboration tools and seamless integration with Microsoft products, catering well to organizations focused on productivity and collaboration.
Features: Dropbox Business - Enterprise is known for its ease of use, multi-device availability, and seamless sync capabilities. Dropbox offers competitive pricing for large storage needs with robust service and community support. Office 365 is praised for its collaboration tools like Outlook, Teams, SharePoint, and OneDrive, integrating seamlessly to streamline workflows. Its vast application suite and high integration with Microsoft products are especially favorable for organizations.
Room for Improvement: Dropbox Business - Enterprise faces criticism for limited storage on free plans and privacy concerns, as well as difficulties in file sharing and pricing issues. Office 365's complex licensing and high cost are frequently mentioned, along with a need for better integration with non-Microsoft products and a more user-friendly interface. Users also report performance issues related to memory consumption.
Ease of Deployment and Customer Service: Dropbox Business - Enterprise is commended for its straightforward cloud deployment, often requiring no technical support due to its intuitive nature, but provides 24-hour support when needed. Office 365 offers a variety of deployment models, such as hybrid and on-premises, known for strong integration within cloud ecosystems. Customer service is generally good, although technical support can be bypassed for more complex setups through Microsoft Partners or internal IT support.
Pricing and ROI: Dropbox Business - Enterprise offers flexible subscription models with competitive pricing, making it a cost-effective choice for many. Concerns about storage pricing and closing accounts exist. Office 365 generally has higher pricing, justified by its extensive productivity suite, enhancing business performance with significant ROI through its feature set. Users find the cost valuable due to improvements in productivity and collaboration.
Internal surveys show a 20% increase in team productivity due to better collaboration in Microsoft Teams.
Though money is not saved directly, time is saved significantly due to its user-friendliness, reducing the need for extensive user training.
Dropbox offers 24-hour support, both through chat and limited hour calls.
We provide the support ourselves and do not have any support straight from Dropbox.
I really have not hit many brick walls where I have had to ask for customer support.
At times if you're trying to use their online support, they'll send you to an article that may or may not have anything to do with what you're looking for.
For complex issues, premium support tickets are usually handled within a few hours, providing a great experience.
Office 365 offers virtually limitless scalability.
Whenever scaling up is required, procuring additional licenses is easy unless it is under an EA plan.
Microsoft provides a 99.9% financially backed guarantee.
The integration capabilities of Office 365 with Word, Excel, and Outlook with OneDrive for cloud storage have been smooth and work well.
At this time, whatever they have meets the needs, and they are expanding the number of participants to Team meetings and other features.
Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal.
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive.
When you try to sync the files in Dropbox, it actually puts a copy of the file on your laptop, so it sucks up all of your memory.
I believe the choice of office apps often depends on the existing ecosystem of the business, and since Office 365 has comprehensive coverage, I am not missing any features that the competition provides.
The interface for the security and compliance center could be simplified.
It has been observed that support personnel often lack hands-on experience, and more training is required.
the cost of using the Microsoft ecosystem is higher than the combined cost of using Notion and Slack.
My experience with the pricing or licensing of Office 365 is that a lot of times we've gotten them when they've been on sale, so we've had really good pricing for the Microsoft products.
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.
I do enjoy the family sharing plan, so my entire family can use my one plan and my data storage, and we can have shared files or private areas for their own files.
It has improved productivity and functionality by providing all necessary tools in one suite.
The most valuable feature is SharePoint, where we can easily put files and make them accessible to any person who has access.
Office 365 has positively impacted my organization by making the salespeople more accurate because they've been able to use the features in Excel instead of relying on the calculator or adding machine.
| Product | Market Share (%) |
|---|---|
| Office 365 | 10.3% |
| Dropbox Business - Enterprise | 8.8% |
| Other | 80.9% |


| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 19 |
| Large Enterprise | 34 |
| Company Size | Count |
|---|---|
| Small Business | 62 |
| Midsize Enterprise | 29 |
| Large Enterprise | 70 |
Dropbox Business - Enterprise enables seamless device synchronization and efficient file sharing with a user-friendly interface. It enhances productivity and security with diverse access options and scalable pricing.
Dropbox Business - Enterprise is a tool for data storage and sharing across devices, offering cloud-based solutions that facilitate communication between team members. It provides a stable performance with integration capabilities, version history, and collaborative tools. Limitations exist in link sharing, permissions management, and mobile interface usability, alongside the need for better real-time collaboration and stronger authentication. Despite these, Dropbox serves as a central repository for critical data, making document accessibility easy.
What are the key features of Dropbox Business - Enterprise?Dropbox Business - Enterprise is implemented across industries for centralized file management. Corporations use it for backing up crucial data and ensuring smooth collaboration among departments. In education, it supports faculty and students by enabling resource access on any device, while media companies use it to manage large files and creative assets efficiently.
Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.
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