Try our new research platform with insights from 80,000+ expert users

Microsoft OneDrive for Business vs Office 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.5
Microsoft OneDrive for Business enhances productivity and financial efficiency by enabling document sharing and synchronization without extra hardware.
Sentiment score
6.3
Office 365 offers cost savings and productivity boosts via subscription models, integrated tools, time savings, and enhanced security.
Internal surveys show a 20% increase in team productivity due to better collaboration in Microsoft Teams.
System Engineer at a retailer with 10,001+ employees
Though money is not saved directly, time is saved significantly due to its user-friendliness, reducing the need for extensive user training.
IT operation manager at a tech vendor with 1,001-5,000 employees
 

Customer Service

Sentiment score
3.0
Mixed reviews for Microsoft OneDrive for Business support, with praise and criticism on accessibility, responsiveness, and knowledge.
Sentiment score
4.2
Office 365 customer service is praised for efficiency and expertise, with suggestions for improved communication and additional support channels.
For Microsoft OneDrive for Business, I would rate the support a nine.
Systems services engineer at a retailer with 1,001-5,000 employees
I have not dealt with Microsoft support related to Microsoft OneDrive for Business, but I would rate their customer service in the range of seven or eight at least.
Principal Consultant and Owner at Griggs Consulting
At times if you're trying to use their online support, they'll send you to an article that may or may not have anything to do with what you're looking for.
Controller/HR Manager/IT Manager at a manufacturing company with 11-50 employees
For complex issues, premium support tickets are usually handled within a few hours, providing a great experience.
System Engineer at a retailer with 10,001+ employees
 

Scalability Issues

Sentiment score
5.2
Microsoft OneDrive for Business is praised for scalability, ease of storage adjustment, and seamless SharePoint integration across companies.
Sentiment score
7.5
Office 365 is highly scalable, accommodating diverse global teams efficiently, with licensing costs as a key consideration.
The solution is scalable.
Director of the IT at Jagiellonian University
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
Technology Analyst at Infosys
It should be increased for the free version users, making it more reachable to many people.
System administrator at BNY Mellon
Office 365 offers virtually limitless scalability.
System Engineer at a retailer with 10,001+ employees
Whenever scaling up is required, procuring additional licenses is easy unless it is under an EA plan.
IT operation manager at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
6.1
Microsoft OneDrive for Business is stable and reliable, with appreciated scalability, though some users report bugs during migrations and search.
Sentiment score
7.4
Office 365 is praised for stability and reliability, with occasional performance issues and Microsoft’s valued 99.99% uptime guarantee.
As a certified Microsoft product, it maintains high security standards.
Student at a media company with 501-1,000 employees
On a scale from one to ten, it rates as a nine in stability.
Consulting Manager at Angkor Group SAC
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
Microsoft provides a 99.9% financially backed guarantee.
System Engineer at a retailer with 10,001+ employees
The integration capabilities of Office 365 with Word, Excel, and Outlook with OneDrive for cloud storage have been smooth and work well.
Controller/HR Manager/IT Manager at a manufacturing company with 11-50 employees
At this time, whatever they have meets the needs, and they are expanding the number of participants to Team meetings and other features.
IT Administrator at a university with 51-200 employees
 

Room For Improvement

Microsoft OneDrive for Business faces syncing issues, interface challenges, pricing concerns, and integration difficulties, especially with large files.
Office 365 users seek language expansion, improved compatibility, better support, refined features, and more training resources for optimal use.
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
Student at a media company with 501-1,000 employees
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
I believe the choice of office apps often depends on the existing ecosystem of the business, and since Office 365 has comprehensive coverage, I am not missing any features that the competition provides.
React Native Team Lead at Visible Magic
The interface for the security and compliance center could be simplified.
System Engineer at a retailer with 10,001+ employees
It has been observed that support personnel often lack hands-on experience, and more training is required.
IT operation manager at a tech vendor with 1,001-5,000 employees
 

Setup Cost

Enterprise buyers have mixed opinions on Microsoft OneDrive for Business pricing, influenced by usage, integration, and competitive comparisons.
Office 365 provides competitive pricing and diverse plans, though licensing can be confusing and improvement is needed in cost transparency.
the cost of using the Microsoft ecosystem is higher than the combined cost of using Notion and Slack.
Project Management Associate at MPost
My experience with the pricing or licensing of Office 365 is that a lot of times we've gotten them when they've been on sale, so we've had really good pricing for the Microsoft products.
Controller/HR Manager/IT Manager at a manufacturing company with 11-50 employees
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
IT operation manager at a tech vendor with 1,001-5,000 employees
 

Valuable Features

Microsoft OneDrive for Business enhances collaboration with seamless Microsoft integration, automatic saving, and secure access from any device.
Office 365 offers cloud integration, real-time collaboration, secure sharing, extensive storage, productivity apps, AI automation, and user-friendly interfaces.
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
Executive Director at Universidade Federal de Campina Grande
Another benefit is that you can share information across multiple devices, not just on one device.
Consulting Manager at Angkor Group SAC
Sometimes when we work on PowerPoint or large Word documents, there is a chance that the document gets rolled back to a previous version, and you lose your work.
Principal Engineer at Oliver Wyman
It has improved productivity and functionality by providing all necessary tools in one suite.
CCC at FlowSec
The most valuable feature is SharePoint, where we can easily put files and make them accessible to any person who has access.
Project Management Associate at MPost
Office 365 has positively impacted my organization by making the salespeople more accurate because they've been able to use the features in Excel instead of relying on the calculator or adding machine.
Controller/HR Manager/IT Manager at a manufacturing company with 11-50 employees
 

Categories and Ranking

Microsoft OneDrive for Busi...
Ranking in Content Collaboration Platforms
5th
Average Rating
8.4
Reviews Sentiment
4.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Office 365
Ranking in Content Collaboration Platforms
1st
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
152
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of Microsoft OneDrive for Business is 7.6%, down from 11.2% compared to the previous year. The mindshare of Office 365 is 10.3%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Office 36510.3%
Microsoft OneDrive for Business7.6%
Other82.1%
Content Collaboration Platforms
 

Featured Reviews

AM
Technology Analyst at Infosys
Positive features enhance collaboration but room for improvement in file syncing
Regarding Microsoft OneDrive for Business's versioning control, sometimes there are syncing problems. Microsoft OneDrive for Business is available on the cloud as well as on my local machine. When we put a file in Microsoft OneDrive for Business on the local machine, it takes some time to sync, and sometimes it gives an error, which is a specific issue I have encountered. If Microsoft works on the syncing part of Microsoft OneDrive for Business, it would greatly enhance its functionality. Sometimes we update a file, and it isn't showing on another end, which requires us to run a sync again for it to appear. That part, if addressed by Microsoft, would be great. I love SharePoint more, so I will provide feedback in relation to that. SharePoint has only one folder, and we must create multiple folders within that to store files. If they introduce a categorized option, similar to SharePoint where we have team site differentiators, and options for creating communication sites, that would be fantastic for Microsoft OneDrive for Business.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.
report
Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
8%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Outsourcing Company
10%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise15
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise29
Large Enterprise70
 

Questions from the Community

What needs improvement with Microsoft OneDrive?
I don't have any problems with Microsoft online products such as Word, Excel, and PowerPoint or with Microsoft OneDrive for Business, and I wouldn't change anything.
What is your primary use case for Microsoft OneDrive?
In this company, we use Microsoft OneDrive for Business for around one year. The use is for storing files automatically when the machine goes down. If I have a local machine and lose information, w...
What is your experience regarding pricing and costs for Microsoft OneDrive?
I don't know the pricing for Microsoft OneDrive as I am just an end user. In my company, another person manages this, so I don't have access to pricing information.
What is your experience regarding pricing and costs for Office 365?
I didn't inquire about the specific costs of transitioning from the previous tools. However, I was informed that the cost of using the Microsoft ecosystem is higher than the combined cost of using ...
What needs improvement with Office 365?
I don't have any ideas off the top of my head at the moment about what I would improve about Office 365. I can't think of anything that frustrates me about the tools. I mentioned that I use Copilot...
What is your primary use case for Office 365?
We use the Microsoft Office 365 suite for personal purposes. We use Teams for communications, and we use Azure DevOps for some of our workflow management. I use Office 365 for Outlook for emails. I...
 

Also Known As

MS OneDrive
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Me & the Bees Lemonade
Find out what your peers are saying about Microsoft OneDrive for Business vs. Office 365 and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.