Office 365 vs Symphony comparison

The compared Microsoft and Symphony solutions aren't in the same category. Microsoft is ranked #1 in CCP , with an average rating of 8.6, and holds a 9.9% mindshare in the category. Symphony is ranked #8 in ESS , and holds a 4.7% mindshare. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 83% of Symphony users who would recommend it.

Office 365

Read 152 Office 365 reviews

3,965 Views
2,894 Comparison Views

95% willing to recommend

Symphony

Read 5 Symphony reviews

933 Views
662 Comparison Views

83% willing to recommend

Office 365

Symphony

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Executive Summary

We performed a comparison between Office 365 and Symphony based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms.

To learn more, read our detailed Content Collaboration Platforms Report (Updated: March 2026).

Buyer's Guide

Content Collaboration Platforms

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Office 365

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

152

Ranking in other categories

Content Collaboration Platforms (1st)

Symphony

Average Rating

7.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Enterprise Social Software (8th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Office 365 is designed for Content Collaboration Platforms and holds a mindshare of 9.9%, up 4.9% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 4.7% mindshare, down 7.3% since last year.

Content Collaboration Platforms Mindshare Distribution
Product	Mindshare (%)
Office 365	9.9%
Google Workspace	8.9%
Dropbox Business - Enterprise	8.4%
Other	72.8%

Content Collaboration Platforms

Enterprise Social Software Mindshare Distribution
Product	Mindshare (%)
Symphony	4.7%
Slack Business - Enterprise	11.2%
Microsoft Teams	8.4%
Other	75.7%

Enterprise Social Software

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Collaboration has transformed how our teams work and Copilot now drives faster daily decisions

The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

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Nenad Pejcic

Senior Professional Services Engineer at Aspire Technology

Makes tasks like network planning and performance monitoring much easier

I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integrations with Teams and SharePoint are beneficial as we use Teams for sharing and editing documents, which helps with document collaboration."

"The product helps us be more efficient. It helps us to have a standardized way of doing things."

"Office 365 fulfills our basic requirements for developing documents and basic forms; it provides a lot of facilities and options, which are very helpful, and I use it for document creation which saves a lot of time compared to other document creation tools."

"Every application in the Office 365 bundle is beneficial, making day-to-day tasks easier."

"The features of Office 365 that have significantly enhanced my workflow productivity include Excel, which is a very good product that helps assist me with my work."

"The phone VoIP product provides genuine a unified communication solution."

"If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365."

"Cost to value is much better than on premise SharePoint."

More Office 365 pros

"I found the RAM Commander module in Symphony to be the most valuable."

"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."

"The solution is user-friendly, and it is very good security-wise."

"The entire product is good."

"The overall functions are good."

Cons

"Be sure you understand ADFS and, if you decide to go with it, what you get and don't get with it."

"Security is still complex, but the admin console improving."

"The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question."

"Office 365 could allow for smoother collaboration with other companies, which is the main reason we use it. The B2B connection is something we need, like global adverse lists between two tenants or multiple users. That's what we're missing at the moment."

"The integration with mobile services is not so good. It's coming, but they could improve a lot."

"The online applications have limited functionality compared to the local applications."

"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."

"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."

More Office 365 cons

"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."

"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."

"The solution needs to improve CI."

"The solution is very expensive, and its pricing could be improved."

"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."

Pricing and Cost Advice

"The pricing is not really high, but one can get the software with the license key for free."

"Licensing, billing, and accounting are available from the management interface."

"Licensing fees are paid on a monthly basis, or we prepay them."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"The price of Office 365 is very expensive."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

More Office 365 pricing and cost advice

"It is fairly an expensive product, but works for us."

"It's a costly product, but the number of available features justifies it."

"Symphony is expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Marketing Services Firm

Outsourcing Company

Manufacturing Company

Financial Services Firm

55%

Media Company

University

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	62
Midsize Enterprise	29
Large Enterprise	70

No data available

Questions from the Community

What is your experience regarding pricing and costs for Office 365?

My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.

See all answers

What needs improvement with Office 365?

Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experie...

See all answers

What is your primary use case for Office 365?

Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in ...

See all answers

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Comparisons

Google Workspace vs Office 365

Compared 43% of the time

Dropbox Business - Enterprise vs Office 365

Compared 7% of the time

Microsoft OneDrive for Business vs Office 365

Compared 4% of the time

Quip vs Office 365

Compared 4% of the time

Amazon WorkDocs vs Office 365

Compared 4% of the time

More Office 365 Competitors

Microsoft Teams vs Symphony

Compared 21% of the time

Slack Business - Enterprise vs Symphony

Compared 20% of the time

SAP StreamWork vs Symphony

Compared 6% of the time

SharePoint vs Symphony

Compared 5% of the time

Zoho Connect vs Symphony

Compared 4% of the time

More Symphony Competitors

Product Reports

Buyer's Guide

Office 365

March 2026

Download Office 365 product report

Buyer's Guide

Enterprise Social Software

March 2026

Download Symphony product report

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

No data available

Overview

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

Symphony

Sample Customers

Me & the Bees Lemonade

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase

Buyer's Guide

Content Collaboration Platforms

March 2026

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Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms. Updated: March 2026.

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We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.