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Office 365 vs Symphony comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Office 365
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
153
Ranking in other categories
Content Collaboration Platforms (1st)
Symphony
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Office 365 is designed for Content Collaboration Platforms and holds a mindshare of 8.6%, up 6.3% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 3.8% mindshare, down 8.2% since last year.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Office 3658.6%
Google Workspace8.1%
Dropbox Business - Enterprise7.9%
Other75.4%
Content Collaboration Platforms
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Symphony3.8%
Slack Business - Enterprise9.8%
Microsoft Teams7.1%
Other79.3%
Enterprise Social Software
 

Featured Reviews

Anubrata Ghosh - PeerSpot reviewer
Technical Manager at Landmark Group
Teams streamlines collaboration but Outlook experiences occasional slowness on Mac
Teams is a really good collaboration tool. You can work basically at any part of the world and communicate and collaborate with anybody, as long as they are connected to the internet. It helps with remote work, and although I don't work remotely, I have offices in Dubai and different geographical locations. It helps me connect with my colleagues and team who are not in the same geography as I am in Bangalore. Teams can facilitate team meetings, screen sharing, and organizing meetings.Regarding security, we have two-factor authentication governed by organizational policy. When trying to login to Office 365, Teams, or any Office 365 app, we are required to provide a password and use Microsoft Authenticator to sign in using a code. This is how two-factor authentication is implemented in our organization. Office 365 offers a suite of apps including OneNote, though I don't use it very often. In terms of integration with Microsoft ecosystem, it offers everything needed to get work done without any hassle.
Nenad Pejcic - PeerSpot reviewer
Senior Professional Services Engineer at Aspire Technology
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."
"I find the extensive list of features in Office 365 tremendously valuable, including Teams, Exchange, Outlook, SharePoint, Power Application, and Power Apps."
"The integrations with Teams and SharePoint are beneficial as we use Teams for sharing and editing documents, which helps with document collaboration."
"Office 365 is highly reliable; the company hasn't had any issues so far."
"I find OneDrive valuable because I'm able to have all my documents in one place and I can access them from anywhere."
"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated."
"Since implementing CrowdStrike Falcon, I would say if it is protecting my environment, that fulfills my expectation."
"I like Office 365's usability."
"The overall functions are good."
"The entire product is good, and the number of available features justifies its cost."
"The entire product is good."
"I found the RAM Commander module in Symphony to be the most valuable."
"The solution is user-friendly, and it is very good security-wise."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
 

Cons

"Using Office 365 is not that flexible on some mobile devices, like Android."
"I'd like to see them add more features in the future in order to continue to advance the product."
"It needs improvements around its compatibility with non-Microsoft products."
"I haven't used Copilot too much because I don't have a license for that at the moment."
"Sometimes you have to wait for a while. If they could improve their response time, it would be better."
"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."
"To be very honest, we use Cute FTP to transfer most files, and if they had FTP portals which they could guarantee were secure, that would be a great help."
"Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application."
"The solution needs to improve CI."
"The solution is very expensive, and its pricing could be improved."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
 

Pricing and Cost Advice

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"The price of Office 365 is very expensive."
"Licensing, billing, and accounting are available from the management interface."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"Good reporting and good value subscriptions for international calls."
"I think that we pay $9.99 USD per user, monthly."
"Licensing fees are paid on a monthly basis, or we prepay them."
"The pricing is not really high, but one can get the software with the license key for free."
"It is fairly an expensive product, but works for us."
"It's a costly product, but the number of available features justifies it."
"Symphony is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
Construction Company
9%
Outsourcing Company
8%
Financial Services Firm
52%
Comms Service Provider
5%
Media Company
5%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise30
Large Enterprise70
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 could be improved or enhanced in some ways. It would be better if it were more simple to find the points, or sometimes there are so many possible configurations that it makes you confuse...
What is your primary use case for Office 365?
Teams and Outlook are important for us, and Teams is central to our operations. I utilize Power Automate for streamlining repetitive tasks in our organization, but not for large tasks. For tasks su...
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Comparisons

 

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
No data available
 

Overview

 

Sample Customers

Me & the Bees Lemonade
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms. Updated: April 2026.
893,221 professionals have used our research since 2012.