Office 365 vs Symphony comparison

The compared Microsoft and Symphony solutions aren't in the same category. Microsoft is ranked #1 in CCP , with an average rating of 8.6, and holds a 10.2% mindshare in the category. Symphony is ranked #8 in ESS , and holds a 4.8% mindshare. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 83% of Symphony users who would recommend it.

Office 365

Read 152 Office 365 reviews

3,509 Views
2,562 Comparison Views

95% willing to recommend

Symphony

Read 5 Symphony reviews

859 Views
618 Comparison Views

83% willing to recommend

Office 365

Symphony

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Office 365 and Symphony based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms.

To learn more, read our detailed Content Collaboration Platforms Report (Updated: January 2026).

Buyer's Guide

Content Collaboration Platforms

January 2026

Download the complete report

Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Office 365

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

152

Ranking in other categories

Content Collaboration Platforms (1st)

Symphony

Average Rating

7.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Enterprise Social Software (8th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Office 365 is designed for Content Collaboration Platforms and holds a mindshare of 10.2%, up 4.9% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 4.8% mindshare, down 6.9% since last year.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Office 365	10.2%
Google Workspace	9.3%
Dropbox Business - Enterprise	8.6%
Other	71.9%

Content Collaboration Platforms

Enterprise Social Software Market Share Distribution
Product	Market Share (%)
Symphony	4.8%
Slack Business - Enterprise	11.2%
Microsoft Teams	8.4%
Other	75.6%

Enterprise Social Software

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Collaboration has transformed how our teams work and Copilot now drives faster daily decisions

The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

Read full review

Nenad Pejcic

Senior Professional Services Engineer at Aspire Technology

Makes tasks like network planning and performance monitoring much easier

I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very easy to deploy."

"Adaptable solution with a good interface. It's easy to set up and easy to use."

"Office 365 is popular and easy to use due to its intuitive interface, and the collaboration with OneDrive allows us to access anything, anywhere, in the same format across devices, including mobile phones."

"Office 365 is a pretty stable solution; it is in the cloud, so I can use all the documents that I have anywhere I want."

"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."

"Especially now with Office 365, you can access your files always on the go—you do not have to use your laptop or connect to the company network, and as long as you have a device, even a mobile device, you can actually use it and access your emails."

"The AI-enabled meeting notes feature has significantly improved our productivity."

"Overall, Office 365 brings organization efficiency, as these tools are very helpful for every organization to maintain their records, organization data, compliance, and collaborations."

More Office 365 pros

"The overall functions are good."

"I found the RAM Commander module in Symphony to be the most valuable."

"The entire product is good."

"The solution is user-friendly, and it is very good security-wise."

"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."

Cons

"I would like to see better integration with Teams, and better usability with SharePoint."

"Microsoft Word is a little bit left behind regarding the tools it has."

"Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365."

"It could be more user-friendly for inexperienced people."

"The online applications have limited functionality compared to the local applications."

"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."

"Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues."

"We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files."

More Office 365 cons

"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."

"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."

"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."

"The solution needs to improve CI."

"The solution is very expensive, and its pricing could be improved."

Pricing and Cost Advice

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"Licensing fees are paid on a monthly basis, or we prepay them."

"The pricing is not really high, but one can get the software with the license key for free."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"Licensing, billing, and accounting are available from the management interface."

"The price of Office 365 is very expensive."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

More Office 365 pricing and cost advice

"It's a costly product, but the number of available features justifies it."

"It is fairly an expensive product, but works for us."

"Symphony is expensive."

See which vendors are best for you

Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.

See recommendations

881,733 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

Marketing Services Firm

Outsourcing Company

Manufacturing Company

Financial Services Firm

55%

Media Company

University

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	62
Midsize Enterprise	29
Large Enterprise	70

No data available

Questions from the Community

What is your experience regarding pricing and costs for Office 365?

My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.

See all answers

What needs improvement with Office 365?

Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experie...

See all answers

What is your primary use case for Office 365?

Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in ...

See all answers

Ask a question

Earn 20 points

Comparisons

Google Workspace vs Office 365

Compared 50% of the time

Dropbox Business - Enterprise vs Office 365

Compared 7% of the time

Microsoft OneDrive for Business vs Office 365

Compared 4% of the time

Quip vs Office 365

Compared 3% of the time

Amazon WorkDocs vs Office 365

Compared 3% of the time

More Office 365 Competitors

Microsoft Teams vs Symphony

Compared 22% of the time

Slack Business - Enterprise vs Symphony

Compared 19% of the time

SharePoint vs Symphony

Compared 5% of the time

SAP StreamWork vs Symphony

Compared 5% of the time

Mattermost vs Symphony

Compared 5% of the time

More Symphony Competitors

Product Reports

Buyer's Guide

Office 365

January 2026

Download Office 365 product report

Buyer's Guide

Enterprise Social Software

January 2026

Download Symphony product report

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

No data available

Overview

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

Symphony

Sample Customers

Me & the Bees Lemonade

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase

Buyer's Guide

Content Collaboration Platforms

January 2026

Download Free Report

Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms. Updated: January 2026.

DOWNLOAD NOW

881,733 professionals have used our research since 2012.

We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.