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Office 365 vs Symphony comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Office 365
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
152
Ranking in other categories
Content Collaboration Platforms (1st)
Symphony
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (11th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Office 365 is designed for Content Collaboration Platforms and holds a mindshare of 7.7%, down 8.8% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 3.3% mindshare, down 7.6% since last year.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Office 3657.7%
Box - Intelligent Content Management7.7%
Dropbox Business - Enterprise7.4%
Other77.2%
Content Collaboration Platforms
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Symphony3.3%
Slack Business - Enterprise10.5%
Microsoft Teams7.2%
Other79.0%
Enterprise Social Software
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.
Nenad Pejcic - PeerSpot reviewer
Senior Professional Services Engineer at Aspire Technology
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Office 365 has many new features compared to previous versions, such as updated graphs and PowerPoint templates, and the solution is mostly updated automatically, reducing the need for manual updates."
"The most valuable feature of Office 365 consists of the features that I prefer about this solution."
"Yammer and SharePoint’s social collaboration features have transformed our work style and the way we collaborate with the clients."
"The most helpful feature I find in Microsoft 365 is the use of AI features, like Copilot, which allows for creating PowerPoint presentations through AI."
"Less overhead, work anywhere/anytime, and tools for teamwork, productivity, and administration."
"Office 365 provides instant access to essential applications such as emails and documents at any time, regardless of location, ensuring that communication is seamless and efficient, making it powerful for our organizational needs."
"One of the main advantages of Office 365 is its widespread use, which makes it easier to collaborate on documents."
"Regarding the return on investment for Office 365 for my company, it is very easy to defend the acquisition against the finance team because the product offers many advantages, time saving, quicker responses, accurate information, and security in the information and procedure."
"The solution is user-friendly, and it is very good security-wise."
"The entire product is good."
"The entire product is good, and the number of available features justifies its cost."
"I found the RAM Commander module in Symphony to be the most valuable."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"The overall functions are good."
 

Cons

"Compared to other solutions, it may be perceived as expensive, though the decision was made at a corporate level."
"It does my job, that is what I will say. It accomplishes the tasks I need it to do."
"Office 365 tools work very well on Windows, but there is still some lag when using Mac computers."
"The Microsoft Intune admin portal still needs some compatibility support to run on all browsers."
"Office 365 can be too heavy at times."
"I'd like to see them add more features in the future in order to continue to advance the product."
"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."
"Integration with other platforms can be improved."
"The solution is very expensive, and its pricing could be improved."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"The solution needs to improve CI."
 

Pricing and Cost Advice

"Good reporting and good value subscriptions for international calls."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"Licensing fees are paid on a monthly basis, or we prepay them."
"I think that we pay $9.99 USD per user, monthly."
"It's a costly product, but the number of available features justifies it."
"Symphony is expensive."
"It is fairly an expensive product, but works for us."
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Top Industries

By visitors reading reviews
Construction Company
16%
Financial Services Firm
13%
Outsourcing Company
10%
Computer Software Company
9%
Financial Services Firm
45%
Outsourcing Company
5%
Media Company
5%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise31
Large Enterprise70
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 could be improved or enhanced in some ways. It would be better if it were more simple to find the points, or sometimes there are so many possible configurations that it makes you confuse...
What is your primary use case for Office 365?
Teams and Outlook are important for us, and Teams is central to our operations. I utilize Power Automate for streamlining repetitive tasks in our organization, but not for large tasks. For tasks su...
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Comparisons

 

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
No data available
 

Overview

 

Sample Customers

Me & the Bees Lemonade
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms. Updated: August 2026.
913,806 professionals have used our research since 2012.