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Amazon WorkDocs vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
10th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Office 365
Ranking in Content Collaboration Platforms
1st
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
152
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 3.4%, down from 13.5% compared to the previous year. The mindshare of Office 365 is 9.9%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Office 3659.9%
Amazon WorkDocs3.4%
Other86.7%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"This solution is great for inviting and sharing documents with other users."
"Microsoft focuses on the customer GUI side, which makes it easy for customers to understand the product, and I recommend it because of the GUI and human interface, which allows customers to set it up without needing technical people."
"Office 365 allows me to access documents and work on them much quicker, and I find it beneficial as it includes Outlook, which improves my workflow efficiency."
"The most valuable feature of Office 365 consists of the features that I prefer about this solution."
"It's nice that it's an all-in-one solution and everything is all in one place."
"For me, the most valuable features in Office 365 are the integration between all of the various apps and how you can still communicate even without third-party apps."
"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."
"The scheduling capabilities of Microsoft Teams are particularly helpful, allowing me to create internal teams and organize project-related communications."
"Office 365 is a reliable and feature-rich platform. To fully benefit from it, users need to explore its various tools, which enhance productivity."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"Office 365 could allow for smoother collaboration with other companies, which is the main reason we use it. The B2B connection is something we need, like global adverse lists between two tenants or multiple users. That's what we're missing at the moment."
"Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues."
"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."
"Sometimes the synchronization between the desktop and online is a little bit slow."
"It could be more user-friendly for inexperienced people."
"There was a problem with the owner of a Team; although it was listed as an owner, he couldn't do whatever an owner can do."
"Using Office 365 is not that flexible on some mobile devices, like Android."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"I think that we pay $9.99 USD per user, monthly."
"Licensing fees are paid on a monthly basis, or we prepay them."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"The pricing is not really high, but one can get the software with the license key for free."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"Licensing, billing, and accounting are available from the management interface."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
8%
Government
8%
Educational Organization
7%
Computer Software Company
13%
Marketing Services Firm
9%
Outsourcing Company
9%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise29
Large Enterprise70
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experie...
What is your primary use case for Office 365?
Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in ...
 

Also Known As

No data available
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Delhivery
Me & the Bees Lemonade
Find out what your peers are saying about Amazon WorkDocs vs. Office 365 and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.