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Amazon WorkDocs vs Office 365 comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
12th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Office 365
Ranking in Content Collaboration Platforms
1st
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
152
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 2.6%, down from 7.5% compared to the previous year. The mindshare of Office 365 is 7.7%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Office 3657.7%
Amazon WorkDocs2.6%
Other89.7%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"This solution is great for inviting and sharing documents with other users."
"The most valuable feature of Office 365 consists of the features that I prefer about this solution."
"Everything about the solution is useful."
"Cloud-based management is valuable and software deployment is positive."
"The most valuable features are its usability and interoperability; I can switch between multiple devices and continue my documentation seamlessly, saving it to the cloud and reusing it anywhere without searching or saving it separately."
"Office 365 is a highly recommended tool, especially for financial processes and reports."
"The features I have found most valuable in Office 365 are Exchange Online and Microsoft Teams, which are the mostly commonly used products in my organization."
"My primary use case is for preparing presentations to teach, often on PowerPoint."
"We have been using Microsoft for quite some time for our internal purposes, and we are predominantly relying on Microsoft tools and services for internal communications and email exchange."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"The price is getting more and more expensive."
"The product could be improved if there was integration with other single sign-on solutions that are available on the market."
"Could include integration with other single sign-on solutions."
"If two people update the same file, it causes issues."
"I have had limited experience contacting Microsoft support, but when I encountered an issue connecting to SharePoint, it took more than a day to resolve."
"Office 365 is not cheap for individual users."
"There should be RAM optimization related to Teams and desktop applications since they are very RAM hungry."
"Office 365 is costly for individuals and small businesses."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"Licensing fees are paid on a monthly basis, or we prepay them."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"The price of Office 365 is very expensive."
"Good reporting and good value subscriptions for international calls."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"Licensing, billing, and accounting are available from the management interface."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
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913,924 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Comms Service Provider
11%
Outsourcing Company
9%
Financial Services Firm
7%
Construction Company
16%
Financial Services Firm
13%
Outsourcing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise31
Large Enterprise70
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 could be improved or enhanced in some ways. It would be better if it were more simple to find the points, or sometimes there are so many possible configurations that it makes you confuse...
What is your primary use case for Office 365?
Teams and Outlook are important for us, and Teams is central to our operations. I utilize Power Automate for streamlining repetitive tasks in our organization, but not for large tasks. For tasks su...
 

Also Known As

No data available
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Delhivery
Me & the Bees Lemonade
Find out what your peers are saying about Amazon WorkDocs vs. Office 365 and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.