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Amazon WorkDocs vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
10th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Office 365
Ranking in Content Collaboration Platforms
1st
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
152
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 3.7%, down from 13.7% compared to the previous year. The mindshare of Office 365 is 10.2%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Office 36510.2%
Amazon WorkDocs3.7%
Other86.1%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"This solution is great for inviting and sharing documents with other users."
"It's inexpensive to license."
"The valuable features I use most are Outlook, Word, print to PDF functionality, and Excel; for our meetings, we use Teams regularly, and it serves as a good platform for our ongoing meetings and project management."
"Office 365 brings a very strong return on investment through time savings and different efficiencies."
"The best features with Office 365 include the ability to access email anywhere since it's not an on-premises server, it's in the cloud, which saves us on storage and exchange administration, making it a significant change going from on-premises, which we were for the longest time, to the cloud, so it's definitely a benefit."
"With Office 365, I have never encountered issues; my experience is entirely positive."
"Collaboration tools such as Teams are very useful, especially when managing our projects and gathering feedback from stakeholders."
"The features of Office 365 that have significantly enhanced my workflow productivity include Excel, which is a very good product that helps assist me with my work."
"The phone VoIP product provides genuine a unified communication solution."
 

Cons

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"I had a very bitter experience with their mobile app."
"The security should be improved."
"We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files."
"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."
"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."
"Microsoft could improve their support; I don't deal with Office 365 or Office 365 application-specific issues, but I wonder if it's similar where you get someone from Microsoft to hold your case, which could take a couple of days, maybe a week in between when they get back in contact with you."
"They should do more testing before product releases."
"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."
"There are some complexities to the initial setup if you use some of the more advanced features."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"​The pricing/licensing is easy to manage."
"The pricing is not really high, but one can get the software with the license key for free."
"I think that we pay $9.99 USD per user, monthly."
"Licensing fees are paid on a monthly basis, or we prepay them."
"The price of Office 365 is very expensive."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Manufacturing Company
9%
Computer Software Company
7%
Educational Organization
7%
Computer Software Company
13%
Marketing Services Firm
9%
Outsourcing Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise29
Large Enterprise70
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experie...
What is your primary use case for Office 365?
Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in ...
 

Also Known As

No data available
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Delhivery
Me & the Bees Lemonade
Find out what your peers are saying about Amazon WorkDocs vs. Office 365 and other solutions. Updated: December 2025.
881,707 professionals have used our research since 2012.