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Amazon WorkDocs vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
12th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Office 365
Ranking in Content Collaboration Platforms
1st
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
152
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 2.7%, down from 8.5% compared to the previous year. The mindshare of Office 365 is 8.2%, up from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Office 3658.2%
Amazon WorkDocs2.7%
Other89.1%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"The valuable features of Office 365 include easy integration with different platforms, and it's the standard solution because almost all people use this Microsoft Office solution."
"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point."
"The product helps us be more efficient. It helps us to have a standardized way of doing things."
"The functionality that is most valuable is the solution's ability to detect patient data in email attachments."
"I like that mail and calendar are available anywhere."
"The most valuable features of Office 365 are Word, PowerPoint, Excel, and Teams. Teams helped us to collaborate more through its call and document sharing features."
"The features I find most valuable in Office 365 include its user-friendly interface; we use Outlook, Teams, and SharePoint for various tasks, and overall, it is helpful."
"Office 365 meets all our requirements, and I don't have any additional features I would add."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"Skype for Business could use some help."
"The version we are using is very generic. It requires that you perform a lot of customizations."
"Constantly evolving with new features, which can be challenging for users."
"One area for improvement could be the meeting recordings."
"Be sure you understand ADFS and, if you decide to go with it, what you get and don't get with it."
"Setup is bit difficult."
"The scalability is okay. However, we have such a large organization, and because IT has to enact it, it takes a while to do each one by one."
"There is not much I would improve for Office 365, though fewer updates would be nice."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"Licensing, billing, and accounting are available from the management interface."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"​The pricing/licensing is easy to manage."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"I think that we pay $9.99 USD per user, monthly."
"Good reporting and good value subscriptions for international calls."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Comms Service Provider
9%
Outsourcing Company
8%
Financial Services Firm
7%
Construction Company
16%
Financial Services Firm
13%
Outsourcing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise31
Large Enterprise70
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 could be improved or enhanced in some ways. It would be better if it were more simple to find the points, or sometimes there are so many possible configurations that it makes you confuse...
What is your primary use case for Office 365?
Teams and Outlook are important for us, and Teams is central to our operations. I utilize Power Automate for streamlining repetitive tasks in our organization, but not for large tasks. For tasks su...
 

Also Known As

No data available
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Delhivery
Me & the Bees Lemonade
Find out what your peers are saying about Amazon WorkDocs vs. Office 365 and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.