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Amazon WorkDocs vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
6th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Office 365
Ranking in Content Collaboration Platforms
1st
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
145
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 7.0%, down from 14.8% compared to the previous year. The mindshare of Office 365 is 9.6%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Office 3659.6%
Amazon WorkDocs7.0%
Other83.4%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
Gary Cook - PeerSpot reviewer
Access to advanced features boosts productivity despite pricing concerns in developing regions
I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365."
"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."
"Reliable without any glitches."
"I like all of the features."
"I like Office 365's usability."
"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."
"Using Office 365 has allowed us to go digital and onboard people seamlessly for working at home during the COVID pandemic."
"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"It could be more user-friendly for inexperienced people."
"Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs."
"Microsoft Word is a little bit left behind regarding the tools it has."
"I'd like to see them add more features in the future in order to continue to advance the product."
"I would like to see better integration with Teams, and better usability with SharePoint."
"In the next release, I would like to have a more intuitive tutorial."
"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."
"Constantly evolving with new features, which can be challenging for users."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"Licensing, billing, and accounting are available from the management interface."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"Licensing fees are paid on a monthly basis, or we prepay them."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"I think that we pay $9.99 USD per user, monthly."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
9%
Government
7%
Computer Software Company
17%
Outsourcing Company
8%
Performing Arts
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise29
Large Enterprise68
 

Questions from the Community

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What is your experience regarding pricing and costs for Office 365?
My experience with the pricing, licensing, or setup costs with Office 365 is that it's the same thing; I'm not really involved with the pricing, so that's not my area of responsibility.
What needs improvement with Office 365?
I don't think of any areas that could be improved or things that I would want to see in the next releases of Office 365. Microsoft could improve their support; I don't deal with Office 365 or Offic...
What is your primary use case for Office 365?
The main use cases for Office 365 are both for our clients and internal use.
 

Also Known As

No data available
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Delhivery
Me & the Bees Lemonade
Find out what your peers are saying about Microsoft, Dropbox, Google and others in Content Collaboration Platforms. Updated: September 2025.
868,759 professionals have used our research since 2012.