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Google Workspace vs Office 365 comparison

Google and Microsoft are both solutions in the Content Collaboration Platforms category. Google is ranked #3 with an average rating of 8.4, while Microsoft is ranked #2 with an average rating of 8.6. Google holds a 7.7% mindshare in CCP, compared to Microsoft’s 6.3% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

Google Workspace

Read 102 Google Workspace reviews

1,089 Views
1,016 Comparison Views

95% willing to recommend

Office 365

Read 130 Office 365 reviews

1,819 Views
924 Comparison Views

94% willing to recommend

Google Workspace

Office 365

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 6, 2025

Google Workspace and Office 365 are two prominent productivity tools serving businesses of all sizes. Office 365 seems to have the upper hand due to its extensive applications and integration abilities, making it more suitable for complex business needs despite its higher cost.

Features: Google Workspace is highly scalable and user-friendly, especially known for its ease of use with Gmail, Calendar, Drive, Docs, and Sheets. It offers seamless integration with other Google services. In contrast, Office 365 provides a comprehensive suite of applications like Word, Excel, and Teams, offering robust functionality and favored depth in its applications.

Room for Improvement: Google Workspace could improve integration with traditional desktop applications like Microsoft Office and enhance offline functionality. It is also critiqued for lacking enterprise controls. Office 365 can be complex, with frequent updates causing confusion, and would benefit from better integration with non-Microsoft platforms and a more intuitive interface for applications like Teams.

Ease of Deployment and Customer Service: Google Workspace offers straightforward deployment in a public cloud environment, appreciated for requiring minimal technical support but needs better direct support and documentation. Office 365 is known for hybrid compatibility but can be complex to deploy without assistance. Although it provides accurate support, users find its licensing complex, and support documentation could improve.

Pricing and ROI: Google Workspace is cost-effective, especially for small businesses and educational institutions, offering high ROI by facilitating easy collaboration and reducing administrative overhead. While Office 365 is more expensive, it provides a wide range of services justifying its cost for businesses seeking comprehensive solutions with advanced features.

To learn more, read our detailed Google Workspace vs. Office 365 Report (Updated: April 2025).

Buyer's Guide

Google Workspace vs. Office 365

April 2025

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Helped 851,604 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

3rd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

102

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (6th)

Office 365

Ranking in Content Collaboration Platforms

2nd

Average Rating

8.6

Number of Reviews

130

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 7.7%, up from 7.0% compared to the previous year. The mindshare of Office 365 is 6.3%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

Read full review

Gary Cook

Executive at Empowered Analytics

Access to advanced features boosts productivity despite pricing concerns in developing regions

I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online."

"The Hangouts feature is the most valuable aspect of the solution for us."

"I think it is a great subscription for me. I think it is important, especially when making an internal email subscription. For example, I can easily create my colleague's email address, and we can use it. I benefited from G Suite. I am using the G Suite Drive, which provides 30GB of storage, and it is helping for me. I think it's better for me."

"The valuable feature of Google Workspace is its integrated environment where everything is pre-integrated, like chat and document sharing in Gmail."

"The solution's technical support is very good."

"Google Meet is the most valuable function for me. It has enhanced collaboration in our team."

"The solution is stable."

"The features of Google Workspace that significantly improve our work include real-time collaboration on documents, dynamic email for easy suggestions and approvals, integration with BigQuery for data analysis, seamless document sharing and storage in Google Drive, and advanced calendaring capabilities."

More Google Workspace pros

"There's a lot there in terms of apps and features."

"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."

"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."

"The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved."

"Great impact on project management and team collaboration."

"My primary use case is for preparing presentations to teach, often on PowerPoint."

"The product helps us be more efficient. It helps us to have a standardized way of doing things."

"It is very easy to deploy."

More Office 365 pros

Cons

"There seems to be a bit of vulnerability on some operating systems, specifically on the iPhone. There isn't as much control as if a person is using an Android. That's a bit of a concern."

"The product could improve the number of participants allowed in a meeting and the strength of the meetings."

"For Google Docs, if you upload a Word document up to Google Docs, it could mess up your formatting quite a bit."

"The solution could always be more secure, although that doesn't affect me so much."

"It would be nice to have additional software, such as Microsoft Teams, since our basic edition, Google Meet, cannot record video."

"The tool should improve its on-prem capabilities to include people who are working offline. The pricing is also a challenge for both the Indian and overseas markets. The tool has a cap of 300 licenses. The product's price has also increased by 10 percent. Businesses are struggling to justify the ROI. Users cannot block emails unless they have a strong firewall."

"If you use a name with a special character like a slash in the folder, it will crash the migration, with no warning. There is no pre-warning or anything to tell you that if you use characters in a file name that it will crash the migration."

"We've had difficulty using PowerPoint files in G Suite. PowerPoint has some functions that are not available in G Suite, so when you convert from PPTX to the Slides format, they don't work."

More Google Workspace cons

"It could be more user-friendly for inexperienced people."

"There are some complexities to the initial setup if you use some of the more advanced features."

"In the next release, I would like to have a more intuitive tutorial."

"Their support is so terrible and unusable except during dire emergencies."

"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."

"Using Office 365 is not that flexible on some mobile devices, like Android."

"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."

"Security is still complex, but the admin console improving."

More Office 365 cons

Pricing and Cost Advice

"The main challenge regarding startups with identity services is you could be on a platform that works well but the services are expensive. For example, Microsoft Azure costs approximately $30 per user which is expensive. You end up choosing a different platform, such as G Suite Enterprise because it is priced reasonably and is less expensive than other solutions."

"I can't recall the exact pricing per user for Google Workspace, but I know it's not that expensive. I'm in a mid-sized company that's able to maintain and afford Google Workspace, so it has competitive pricing, and I would rate its price as four out of five."

"The pricing of Google Workspace, so far, has been reasonable."

"The solution is expensive."

"It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."

"2,500 Rupees per month per user."

"It's low in cost as compared to Office 365. There is an annual licensing cost."

"The overall cost is very reasonable when considering all of the security features that you are receiving. It is a bit more expensive than our local host and/or other hosting companies that are available on the market, but it is worth it."

More Google Workspace pricing and cost advice

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"I think that we pay $9.99 USD per user, monthly."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"The pricing/licensing is easy to manage."

"The price of Office 365 is very expensive."

"Good reporting and good value subscriptions for international calls."

"Licensing, billing, and accounting are available from the management interface."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Educational Organization

Financial Services Firm

Comms Service Provider

Educational Organization

75%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

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What is your experience regarding pricing and costs for Google Workspace?

The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...

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What needs improvement with Google Workspace?

I do not have any major suggestions for improvement. However, while the security functionalities are similar to those in competitors like Active Directory, they could be optimized for stronger secu...

See all answers

What is your experience regarding pricing and costs for Office 365?

I am not aware of the cost at work, but the cost for personal use has increased significantly and feels expensive.

See all answers

What needs improvement with Office 365?

Moving from the original Outlook to Outlook 365 was problematic because I couldn't transfer a lot of my previous emails. This is an area where improvement is needed to make the transition smoother....

See all answers

What is your primary use case for Office 365?

I use Office 365 ( /products/office-365-reviews ) strictly for sales. As a small office, we utilize products like Outlook and Word.

See all answers

Comparisons

Amazon WorkMail vs Google Workspace

Compared 28% of the time

Microsoft Exchange Online vs Google Workspace

Compared 27% of the time

ProtonMail vs Google Workspace

Compared 10% of the time

Amazon WorkDocs vs Google Workspace

Compared 3% of the time

Zoho Mail vs Google Workspace

Compared 3% of the time

More Google Workspace Competitors

Amazon WorkDocs vs Office 365

Compared 11% of the time

Atlassian Confluence vs Office 365

Compared 8% of the time

Microsoft OneDrive vs Office 365

Compared 7% of the time

Box vs Office 365

Compared 6% of the time

ShareFile vs Office 365

Compared 6% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

Google Workspace

May 2025

Download Google Workspace product report

Buyer's Guide

Office 365

May 2025

Download Office 365 product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Me & the Bees Lemonade

Buyer's Guide

Google Workspace vs. Office 365

April 2025

Free Report: Google Workspace vs. Office 365

Find out what your peers are saying about Google Workspace vs. Office 365 and other solutions. Updated: April 2025.

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