Google Workspace vs Office 365 comparison

Google and Microsoft are both solutions in the Content Collaboration Platforms category. Google is ranked #2 with an average rating of 8.1, while Microsoft is ranked #9 with an average rating of 8.0. Google holds a 7.3% mindshare in CCP, compared to Microsoft’s 5.5% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

Google Workspace

Read 101 Google Workspace reviews

1,205 Views
1,071 Comparison Views

95% willing to recommend

Office 365

Read 54 Office 365 reviews

2,039 Views
937 Comparison Views

94% willing to recommend

Google Workspace

Office 365

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Executive SummaryUpdated on Jan 5, 2025

Google Workspace and Office 365 compete in the domain of productivity suites for businesses. Office 365 seems to have the upper hand due to its robust toolset and integration capabilities within the Microsoft ecosystem, which offers a comprehensive suite of applications.

Features: Google Workspace offers scalable and economical solutions with seamless integration on mobile devices. Key features include Google Docs and Drive, which support real-time editing and sharing across platforms. Office 365 is favored for its suite of traditional and comprehensive applications, such as Microsoft Excel and PowerPoint. Key features include data loss prevention and its capability to seamlessly integrate into its native environment.

Room for Improvement: Google Workspace can improve in integrating with traditional clients and enhance Sheets and Slides to better compete with Excel and PowerPoint. It also faces synchronization challenges. Office 365 struggles with complex licensing and integration issues with non-Microsoft products. It needs improvements in hybrid environment functionality and clearer update processes.

Ease of Deployment and Customer Service: Google Workspace primarily offers cloud-based solutions optimal for many deployments, while Office 365 provides both cloud and hybrid setups. Google relies on self-service and partners for support, which can be challenging for customers seeking direct interaction. Office 365’s customer service is more structured and hands-on, but it is sometimes hindered by documentation complexities.

Pricing and ROI: Google Workspace is cost-effective, especially for startups and small businesses, offering necessary features at competitive rates. Its ROI is heightened by reduced administrative overhead. Office 365, with higher costs and complex licensing, offers a richer suite that can justify its pricing through better integration with Microsoft’s ecosystem.

To learn more, read our detailed Google Workspace vs. Office 365 Report (Updated: March 2025).

Buyer's Guide

Google Workspace vs. Office 365

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

101

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (6th)

Office 365

Ranking in Content Collaboration Platforms

9th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 7.3%, up from 7.3% compared to the previous year. The mindshare of Office 365 is 5.5%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

Read full review

Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Google seems to be a more stable environment than our current on-premise Microsoft solution that we're replacing."

"It's secure. It offers data security and user privacy. I use it for personal purposes. The interface is okay, and it's easy to use."

"The corporate email feature on Google's Gmail is fantastic."

"It's easy to use."

"The solution is very intuitive."

"A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online."

"If I'm addressing certain emails from banks — automatic emails, like OTP, etc. — I can create rules and forward that OTP to the specific email IDs. You can create rules and deliver mail to different groups using the forwarding feature. It's handy."

"It's stable. There isn't really any downtime."

More Google Workspace pros

"Using Office 365 has allowed us to go digital and onboard people seamlessly for working at home during the COVID pandemic."

"As an email provider, I believe Office 365 is the best email provider."

"It's nice that it's an all-in-one solution and everything is all in one place."

"The way the ERP presents information for the user is very good."

"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."

"The most valuable feature is Microsoft Exchange."

"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."

"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."

More Office 365 pros

Cons

"They can maybe improve its graphical user interface. Google is not really known for having a PC interface. It is just a nice-to-have feature."

"Google Mail's spam filter needs improvement. If I'm sending mail to another email user, sometimes it goes to the spam folder, and they won't know unless they check because they aren't seeing it in the primary inbox. They may miss important emails. At the same time, I'm receiving spam that shouldn't go to my inbox."

"With the Internet of Things, a platform that integrates well with others would be even better."

"Google Workspace doesn't have some of the Excel and PowerPoint presentation functions you get with Microsoft Office."

"It takes a long time to import the data from G Suite into another platform."

"To a degree, the project management service could be improved."

"Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email."

"Scalability is not as good as we would like."

More Google Workspace cons

"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."

"The security should be improved."

"Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application."

"Constantly evolving with new features, which can be challenging for users."

"The online applications have limited functionality compared to the local applications."

"The integration with mobile services is not so good. It's coming, but they could improve a lot."

"They should do more testing before product releases."

"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."

More Office 365 cons

Pricing and Cost Advice

"The price of Google Workspace is reasonable. I pay less than 100 a month."

"Pricing is something concerning. We find the solution very expensive."

"The main challenge regarding startups with identity services is you could be on a platform that works well but the services are expensive. For example, Microsoft Azure costs approximately $30 per user which is expensive. You end up choosing a different platform, such as G Suite Enterprise because it is priced reasonably and is less expensive than other solutions."

"Approximately $6 per user, per month."

"We normally purchase the license on a yearly basis."

"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."

"The pricing of Google Workspace, so far, has been reasonable."

"There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."

More Google Workspace pricing and cost advice

"The pricing/licensing is easy to manage."

"The price of Office 365 is very expensive."

"Good reporting and good value subscriptions for international calls."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"I think that we pay $9.99 USD per user, monthly."

"Licensing, billing, and accounting are available from the management interface."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Comms Service Provider

Educational Organization

82%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

See all answers

What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

See all answers

What needs improvement with Google Workspace?

As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...

See all answers

What are the differences between SnapComms and Office 365?

Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...

See all answers

Comparisons

Microsoft Exchange Online vs Google Workspace

Compared 29% of the time

Amazon WorkMail vs Google Workspace

Compared 29% of the time

ProtonMail vs Google Workspace

Compared 8% of the time

Amazon WorkDocs vs Google Workspace

Compared 4% of the time

Zoho Mail vs Google Workspace

Compared 3% of the time

More Google Workspace Competitors

Amazon WorkDocs vs Office 365

Compared 15% of the time

Atlassian Confluence vs Office 365

Compared 10% of the time

Box vs Office 365

Compared 8% of the time

Microsoft OneDrive vs Office 365

Compared 7% of the time

Dropbox vs Office 365

Compared 7% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

Google Workspace

March 2025

Download Google Workspace product report

Buyer's Guide

Office 365

March 2025

Download Office 365 product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Me & the Bees Lemonade

Buyer's Guide

Google Workspace vs. Office 365

March 2025

Free Report: Google Workspace vs. Office 365

Find out what your peers are saying about Google Workspace vs. Office 365 and other solutions. Updated: March 2025.

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