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SharePoint vs Symphony comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SharePoint
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
166
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (3rd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
Symphony
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (12th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. SharePoint is designed for Enterprise Content Management and holds a mindshare of 12.1%, down 13.9% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 3.0% mindshare, down 6.6% since last year.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint12.1%
OpenText Documentum Content Management7.1%
Alfresco5.7%
Other75.1%
Enterprise Content Management
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Symphony3.0%
Slack Business - Enterprise9.6%
Atlassian Confluence7.1%
Other80.3%
Enterprise Social Software
 

Featured Reviews

AnjneyBhardwaj - PeerSpot reviewer
Senior Market Research Analyst at IDC Corporate
Collaboration has improved through simplified document access and controlled sharing
SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.
Nenad Pejcic - PeerSpot reviewer
Senior Professional Services Engineer at Aspire Technology
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
"It offers an easy way to store unstructured content (.pdf, .doc, .xls, images) and to tag them with metadata."
"The solution is easy to use."
"Office 365 integration is most valuable thing in SharePoint."
"It has helped us collapse all our versions into a single file."
"SharePoint is easy to collaborate with."
"The search feature is valuable."
"SharePoint is better than Google Pages due to the maturity of the content I can create, the way I can store assets, and the way I can consume them."
"The entire product is good, and the number of available features justifies its cost."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"I found the RAM Commander module in Symphony to be the most valuable."
"The solution is user-friendly, and it is very good security-wise."
"The entire product is good."
"The overall functions are good."
 

Cons

"Setup was complex. We needed to design governance and implementation architecture before deployment."
"The introduction of AI and automation with Copilot could be a beneficial improvement."
"Ultimately SharePoint offers less than what you need for more than what you bargained."
"The initial setup was somewhat complex."
"We had some small issues and called MS tech support, but they were only able to help us 60% of the time before we fixed it ourselves."
"The areas of this solution that need improvement are the relationships between lists, cross-site web parts, and page-building tools."
"It should have a lighter interface."
"I would rate Microsoft support a six out of 10, which I feel is a fair rating."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"The solution needs to improve CI."
"The solution is very expensive, and its pricing could be improved."
 

Pricing and Cost Advice

"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
"They are about an eight in comparison to other similar products."
"The platform has medium pricing."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
"The pricing works for us."
"Any extended support from Microsoft is expensive."
"The cost is expensive, but worthwhile."
"It is fairly an expensive product, but works for us."
"Symphony is expensive."
"It's a costly product, but the number of available features justifies it."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Construction Company
8%
Government
8%
Manufacturing Company
8%
Financial Services Firm
39%
Comms Service Provider
6%
Outsourcing Company
6%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise84
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
I don't know how SharePoint can be improved because it works effectively, so I can't think of any improvement. It exists in the background, similar to Windows, where you don't think about it, but i...
What is your primary use case for SharePoint?
I have been using SharePoint for three years since I began employment at Wartsila. My main use case for SharePoint is storing documents, meeting recordings, and visiting websites created by my coll...
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Comparisons

 

Also Known As

SharePoint 2007, SharePoint 2010
No data available
 

Overview

 

Sample Customers

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: October 2026.
920,769 professionals have used our research since 2012.