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OpenText Documentum Content Management vs SharePoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
166
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of September 2026, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 6.7%, down from 10.3% compared to the previous year. The mindshare of SharePoint is 11.8%, down from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.8%
OpenText Documentum Content Management6.7%
Other81.5%
Enterprise Content Management
 

Featured Reviews

FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.
AnjneyBhardwaj - PeerSpot reviewer
Senior Market Research Analyst at IDC Corporate
Collaboration has improved through simplified document access and controlled sharing
SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is quite good."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The most valuable feature of OpenText Documentum is the versioning."
"Office 365 integration is most valuable thing in SharePoint."
"It allowed us to be more productive in terms of being more organized."
"It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint."
"What makes SharePoint special is that it applies to a wide range of company scenarios; document management, knowledge management, project management, and records management."
"Combined reports and data with timeline tracking, better than looking into three systems to find the full picture."
"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
"Using the workflow as an example, it has helped to transform the conventional paperwork processes into digitized and faster processes."
"As a portal, EDM platform for organizations, I think it is an excellent product."
 

Cons

"The price is quite high as the licensing prices are significant."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"An area that needs to improve is how to reduce storage space on the AWS site."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"The BPM side should be improved."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"The price of Documentum could be lower. It's quite high compared to its competitors."
"UX performance, especially in Office 365, is an issue when the sites are accessed from Asia and Australia, which is bad compared to accessing them from the USA."
"In Brazil and India, I thought technical support was really poor."
"The initial setup was somewhat complex."
"The product does not perform 100% when used outside of a Microsoft based browser, Chrome, Firefox, etc."
"I understand that some functions are lost when you store the information in a file system, so maybe that's a way SharePoint can improve."
"Due to the flexibility and power of the product, out of the box it can be daunting to use."
"I’ve personally experienced some difficulties in creating new pages, as this tool isn’t a web designer’s dream."
"I would like to see the following: More freedom given to a power user Feature development on a site collection level without the need for farm-level rights"
 

Pricing and Cost Advice

"It is quite an expensive product."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The price is considered affordable now."
"The product is expensive."
"OpenText Documentum's pricing is good."
"Any extended support from Microsoft is expensive."
"They are about an eight in comparison to other similar products."
"The product is reasonably priced."
"The replacement costs for it are cheaper if you use only SharePoint."
"The pricing is competitive."
"The data classification and search elements are cheap."
"For this type of solution, it is not wise to buy it without Software Assurance."
"The pricing is competitive."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
913,924 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
8%
Government
8%
Manufacturing Company
8%
Financial Services Firm
10%
Government
9%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise84
 

Questions from the Community

What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
I don't know how SharePoint can be improved because it works effectively, so I can't think of any improvement. It exists in the background, similar to Windows, where you don't think about it, but i...
What is your primary use case for SharePoint?
I have been using SharePoint for three years since I began employment at Wartsila. My main use case for SharePoint is storing documents, meeting recordings, and visiting websites created by my coll...
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about OpenText Documentum Content Management vs. SharePoint and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.