No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Documentum Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
166
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of August 2026, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 6.5%, down from 11.2% compared to the previous year. The mindshare of SharePoint is 12.0%, down from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint12.0%
OpenText Documentum Content Management6.5%
Other81.5%
Enterprise Content Management
 

Featured Reviews

FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.
Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use this for documentation management, as it provides possibilities for us to save documents and support the business process while doing so."
"The lifecycle management is valuable because many of our businesses create content and it passes through a lifecycle."
"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"It is easy to develop a VPN and UI."
"From my perspective as a developer I would say that the most valuable features are the wide variety of data source connections, completeness of features, and strong query possibilities (customisation, SQL, MDX, macros)."
"SharePoint has streamlined our documentation management process by allowing us to automate several functions."
"Easy management of content and portal and the document repository features are a distinguishing point compared to a file server."
"The solution is easy to use."
"SharePoint is already moving to cloud, if you are using SharePoint online, which is cloud-based technology, it is more accessible."
"SharePoint has streamlined many processes and has provided additional organization for our company."
"The most valuable feature of SharePoint is its ease of use."
"Tech support tops off as excellent."
 

Cons

"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"The licensing model should be changed."
"The BPM side should be improved."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"Documentum xCP 2.3 still has some drawbacks such as dependent filtration among multiple drop down lists in result list, unable to access all user tasks from all processes in user inbox, and unable to include task link in task notification mail automatically."
"OpenText Documentum's user interface could be improved a little bit."
"During uptime under our network, it is hard to find info when content is hefty."
"The user experience is very poor."
"Searching for information appears based on Bing and that is utterly useless."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products."
"The initial setup process is not intuitive."
"The solution lacks collaboration features."
"For example, if you installed SharePoint on a virtual machine with dynamic memory, it could destroy the farm without any possibility of repairing it."
"Microsoft support could be better, especially for enterprise troubleshooting. They require a lot of logs and often rely on online support, which does not meet customer expectations."
 

Pricing and Cost Advice

"It is quite an expensive product."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The product is expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The price is considered affordable now."
"OpenText Documentum's pricing is good."
"The pricing is competitive."
"It is very expensive.​"
"The replacement costs for it are cheaper if you use only SharePoint."
"For this type of solution, it is not wise to buy it without Software Assurance."
"The pricing works for us."
"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
"Licensing can be by server or by seat."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
9%
Manufacturing Company
8%
Energy/Utilities Company
8%
Financial Services Firm
10%
Government
9%
Construction Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise83
 

Questions from the Community

What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
For me SharePoint is amazing. I have not thought about any feature that could be better because downloads and renaming are all easy. However, there is a feature that could be better. When you are u...
What is your primary use case for SharePoint?
We use SharePoint as our cloud storage for files, folders, and everything else. We have different teams, including the evidence and impact team which I work with, the alumni team, and other teams t...
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about OpenText Documentum Content Management vs. SharePoint and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.