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OpenText Documentum Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
2nd
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Web Content Management (1st), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of June 2025, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 12.4%, up from 10.6% compared to the previous year. The mindshare of SharePoint is 16.4%, down from 20.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"OpenText Documentum is a robust choice for enterprise-level document management."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The most valuable feature is the management."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"The most valuable features of this solution are the security, storage, and document search capability."
"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"SharePoint's collaborative features are valuable as they enable productivity by allowing multiple users to edit documents simultaneously."
"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
"The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."
"Sharing information is very easy in SharePoint. We use multiple types of documents, like online Excel tools and online content editing, especially for group editing. This allows us to collaborate, even in distributed teams. Despite being geographically spread out, everyone can access the same files online, edit them, and see changes. We also use SharePoint to track all these changes, making our teamwork more collaborative overall. The tool fastens information sharing and collaboration."
"SharePoint enabled the staff to share documents and work on a document simultaneously."
"​Combined reports and data with timeline tracking."
"Ability to store files of any type."
"OneDrive and SharePoint provide a secure, fully auditable way of storing information."
 

Cons

"It's difficult to manage and customize Documentum."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The user interface can be improved."
"The price is quite high as the licensing prices are significant."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"I would like to see performance improvements, especially regarding slow response times."
"Needs improvement on the user interface."
"The search functionality could be improved, especially when dealing with 'lift' lists, where there are performance issues."
"SharePoint designer workflows can be buggy sometimes without any apparent reason."
"Annoyingly, many new Office 365 apps always end up being only US locale for the first year of their life. Microsoft needs to realise that most of their customers are not in the USA."
"Too many versions being released in a short time period. Too much time being devoted to migration planning."
"The solution should be made more user-friendly for technical and business people."
"I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools."
"SharePoint is not always intuitive to use and can be overwhelming for non-tech-savvy users."
 

Pricing and Cost Advice

"The price is considered affordable now."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It is quite an expensive product."
"The product is expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
"They are about an eight in comparison to other similar products."
"The product is reasonably priced."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
"It is very expensive.​"
"Any extended support from Microsoft is expensive."
"The pricing works for us."
"It comes bundled with the Microsoft 365 pricing plans."
"SharePoint is included with our Microsoft license."
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Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Government
12%
Computer Software Company
12%
Manufacturing Company
8%
Government
13%
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and improving user awareness could foster better data relations. The learning curve o...
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about OpenText Documentum Content Management vs. SharePoint and other solutions. Updated: June 2025.
859,545 professionals have used our research since 2012.