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SharePoint pros and cons

Vendor: Microsoft

3.9 out of 5

166 reviews
79% willing to recommend

Pros & Cons summary

SharePoint offers powerful integration and customization for enhanced team collaboration and productivity, with a centralized platform for document management. Features like multi-user editing and Office 365 integration improve accessibility and security with access control. However, SharePoint can be unstable, with insufficient documentation for non-technical users. Technical support and complex setup may pose challenges, as well as its licensing and pricing complexities, needing detailed evaluation before implementation.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SharePoint excels in integration and customization, which enhances collaboration and productivity across teams.

It provides a centralized platform for document management, streamlining workflows and organizing company resources.

Collaboration is boosted through features like simultaneous multi-user editing and seamless integration with Microsoft Office 365.

Accessibility and ease of use allow for efficient content management and sharing across different levels of the organization.

SharePoint is widely valued for its robust security features, including access control and comprehensive permissions settings.

CONS

SharePoint tends to be unstable and slow, impacting overall performance.

The documentation is insufficient for non-technical users.

Technical support for SharePoint is often rated poorly, with slow response times.

Setting up and maintaining SharePoint is complex and may require expertise.

SharePoint's licensing and pricing can be challenging, requiring careful consideration.

SharePoint Pros review quotes

Ravi Raushan Kumar

Software Engineer at ValueMomentum

Mar 29, 2026

An additional thought I would share is that SharePoint is a very capable and reliable platform for organizations looking to improve their collaborations and document management.

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Senior Market Research Analyst at IDC Corporate

Nov 3, 2025

From my perspective, since I am a data professional and we have to keep a record of all the data as per our client's demand, SharePoint provides us a repository where we can keep all our data intact and updated.

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Bharat Raghavan

Product Manager For Marketing And Strategy at a tech vendor with 10,001+ employees

May 4, 2026

SharePoint is better than Google Pages due to the maturity of the content I can create, the way I can store assets, and the way I can consume them.

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Free Report: SharePoint Reviews and More

Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

893,221 professionals have used our research since 2012.

Decision-making & data management manager at Erilia

Nov 3, 2025

The SharePoint interface is adequate and also a little bit faster.

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AG

Aurora Gualtieri

PM at EUIPO - European Union Intellectual Property Office

Feb 28, 2025

SharePoint is smooth and easy to use for editing, updating, and uploading files.

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MR

Practice Manager at a consultancy with 201-500 employees

Apr 25, 2025

The most valuable features of SharePoint include the ability to co-edit documents in the Office suite, particularly Excel and Word.

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SK

Works

Feb 28, 2025

SharePoint is a ten out of ten solution.

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RK

Cloud Security & Governance at a financial services firm with 10,001+ employees

Nov 11, 2024

SharePoint's collaborative features are valuable as they enable productivity by allowing multiple users to edit documents simultaneously.

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BK

Consultant/Administrator O365 solutions at a manufacturing company with 10,001+ employees

Apr 25, 2025

The stability of SharePoint is high.

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CP

Financial Director at Est

Feb 28, 2025

I rate it a ten.

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SharePoint Cons review quotes

Ravi Raushan Kumar

Software Engineer at ValueMomentum

Mar 29, 2026

For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries.

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Senior Market Research Analyst at IDC Corporate

Nov 3, 2025

While working with SharePoint, I observed that if the number of files is too much, the upload time, management time, and search time consume a lot of time during the initial phase.

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Bharat Raghavan

Product Manager For Marketing And Strategy at a tech vendor with 10,001+ employees

May 4, 2026

The interface is not all that great, but other than that, there's not much to say because it's a pretty simple tool and I don't have high expectations for it to improve.

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Free Report: SharePoint Reviews and More

Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

893,221 professionals have used our research since 2012.

Decision-making & data management manager at Erilia

Nov 3, 2025

It is not really better; we use the same solution as before with Google Drive and the Google App solution.

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AG

Aurora Gualtieri

PM at EUIPO - European Union Intellectual Property Office

Feb 28, 2025

When working on a website with SharePoint Online, not many people can edit simultaneously. If I am editing one section, my colleague cannot edit it at the same time.

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MR

Practice Manager at a consultancy with 201-500 employees

Apr 25, 2025

The technical support from Microsoft for SharePoint is often slow and rated a three out of ten.

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SK

Works

Feb 28, 2025

The technical support process should be more streamlined as it usually involves contacting vendors and arranging calls for resolution.

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RK

Cloud Security & Governance at a financial services firm with 10,001+ employees

Nov 11, 2024

The search functionality could be improved, especially when dealing with 'lift' lists, where there are performance issues.

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BK

Consultant/Administrator O365 solutions at a manufacturing company with 10,001+ employees

Apr 25, 2025

The web parts in SharePoint could be more intuitive for end users.

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CP

Financial Director at Est

Feb 28, 2025

It would be nice if the editing and setting up of SharePoint were more user-friendly, so I do not have to have an expert to deal with it.

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Show 10 more reviews (out of 144)

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