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OpenText Content Manager vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
OpenText Content Manager improves efficiency and security, though requires more support and integration compared to modern solutions.
Sentiment score
5.1
SharePoint streamlines document control, integrates with Microsoft 365, and reduces costs, fostering efficiency and collaboration within organizations.
Time spent searching for documents has reduced significantly, and I saw a noticeable drop in duplicate or outdated documents, speeding up the search system by more than thirty to forty percent.
Software Engineer at ValueMomentum
 

Customer Service

Sentiment score
5.6
OpenText Content Manager support varies; users praise premium help but note deficiencies and complexity, especially after third-party involvement.
Sentiment score
6.0
Microsoft SharePoint support is generally reliable, with variability in response times, often supplemented by internal or third-party assistance.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
Practice Manager at a consultancy with 201-500 employees
The quality of Microsoft's technical support is very high.
Consultant/Administrator O365 solutions at a manufacturing company with 10,001+ employees
It's also difficult sometimes to get the right information because we speak at first to a generalist and they have to go to a specialist.
Supervisor at a comms service provider with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.1
OpenText Content Manager is scalable but challenges arise with large deployments, suggesting planning and using cloud platforms for enhancement.
Sentiment score
6.7
SharePoint's scalability enables effective expansion with added servers and users, though planning is crucial for optimal performance.
Making it easy to scale from a load-balancing and infrastructure perspective.
Cloud Security & Governance at a financial services firm with 10,001+ employees
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
Cloud Architect at Freelance
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
PM at EUIPO - European Union Intellectual Property Office
 

Stability Issues

Sentiment score
6.2
OpenText Content Manager's stability is generally rated high, but integration and scalability issues affect some users' experiences.
Sentiment score
7.6
SharePoint's stability depends on infrastructure management, with most issues arising from configuration errors, updates, or external factors.
From my experience, it offers high availability and reliability, and I have not faced any major downtime issues.
Software Engineer at ValueMomentum
The stability of SharePoint is high; it is quite stable and resilient.
Cloud Security & Governance at a financial services firm with 10,001+ employees
Everything runs smoothly, and I have no problems with its stability.
Financial Director at Est
 

Room For Improvement

OpenText Content Manager needs enhancements in integration, usability, search, security, installation, pricing, and service responsiveness for better user experience.
SharePoint requires major improvements in usability, customization, integration, and performance, with inadequate documentation and collaboration features compared to competitors.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
Practice Manager at a consultancy with 201-500 employees
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Lead Consultant at a tech vendor with 10,001+ employees
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
 

Setup Cost

OpenText Content Manager's licensing is complex and expensive, but negotiation and customization are possible despite high ongoing costs.
SharePoint pricing varies for enterprises depending on deployment type, functionality, and user numbers, requiring careful budget planning.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
PM at EUIPO - European Union Intellectual Property Office
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Cloud Security & Governance at a financial services firm with 10,001+ employees
Enterprise licensing is generally cost-effective compared to individual purchases.
Lead Consultant at a tech vendor with 10,001+ employees
 

Valuable Features

OpenText Content Manager offers efficient document management with strong search, customization, integration, security, and large-scale enterprise support.
SharePoint enhances productivity with collaboration, document management, customizable workflows, and seamless integration with Office 365 and PowerBI.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Cloud Architect at Freelance
Its rights management capabilities and ability to restrict access to certain people are also very useful.
Lead Consultant at a tech vendor with 10,001+ employees
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
Financial Director at Est
 

Categories and Ranking

OpenText Content Manager
Ranking in Enterprise Content Management
8th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (3rd), Document Management Software (3rd)
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
166
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of May 2026, in the Enterprise Content Management category, the mindshare of OpenText Content Manager is 3.9%, down from 4.5% compared to the previous year. The mindshare of SharePoint is 11.8%, down from 16.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.8%
OpenText Content Manager3.9%
Other84.3%
Enterprise Content Management
 

Featured Reviews

Maurice Riverso - PeerSpot reviewer
Records Management Officer at ANZPAA
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Answers from the Community

TR
Works at About the House
Dec 19, 2021
Dec 19, 2021
What are the records management requirements that you are using to vet and determine the best capability? Should there be requirements to maintain temporary and/or permanent records?
See 2 answers
SR
Director and Senior Consultant at PowerMark Solutions
Oct 6, 2021
Not if you are managing physical records in CM. You would need an add-in for M365 such as AvePoint Cloud Records or RecordPoint Records365.  Both help another important issue - M365 Compliance and SharePoint Online are complex user interfaces.  In a lot of organizations, records management staff don't have direct access to RM functions, with IT doing the administration based on service requests from IM. Both add-ins hand usability and RM functions back to the IM team.
JG
Works at FDIC
Dec 19, 2021
What are the records management requirements that you are using to vet and determine the best capability?   Should there be requirements to maintain temporary and/or permanent records?
 

Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
9%
Manufacturing Company
7%
University
7%
Government
11%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise39
Large Enterprise82
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
What is your primary use case for Micro Focus Content Manager?
We are a system integrator. We deal with client requirements to determine the best solutions that should be deployed. Our primary use case for OpenText Content Manager is managing enterprise conten...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifi...
What is your primary use case for SharePoint?
My main use case for SharePoint is storing data, and it has primarily served as our document management and team collaboration platform. I have used it to organize and share documents, manage versi...
 

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Missouri State Courts
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about OpenText Content Manager vs. SharePoint and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.