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Hyland OnBase vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Ranking in Enterprise Content Management
6th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Business Process Management (BPM) (15th), Low-Code Development Platforms (13th)
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
164
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of February 2026, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 5.8%, down from 6.6% compared to the previous year. The mindshare of SharePoint is 11.3%, down from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
SharePoint11.3%
Hyland OnBase5.8%
Other82.9%
Enterprise Content Management
 

Featured Reviews

reviewer1981395 - PeerSpot reviewer
Product owner at a computer software company with 10,001+ employees
Seamless data management enhances security while monolithic architecture and reporting need improvements
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.
AnjneyBhardwaj - PeerSpot reviewer
Senior Market Research Analyst at IDC Corporate
Collaboration has improved through simplified document access and controlled sharing
SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"The solution is very developed and we are not taking full advantage of its functionalities."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The solution's most valuable features are integration and flexibility."
"Its most valuable aspect is its flexibility"
"The most valuable features are that it's very secure and provides audit trails for our documents."
"Quantity and variety of partners with solution development ability on the platform."
"The most valuable feature of the solution is file sharing or information sharing."
"SharePoint manages version control, which makes it easier to track and amend documentation accurately, maintaining document integrity and enabling quick recovery if necessary."
"The ability to have version control and co-editing is vital to our workflows."
"It keeps our company organized and everything is in one place."
"Helps with document collaboration and workflow."
"Removed the need of paper storage and people flow into the office."
"The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."
 

Cons

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"The solution’s initial setup is a little difficult."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The application could potentially be more open-source, allowing integration with more solutions."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"The migration is a bit difficult in the tool."
"Software malfunctioning usually occurs when we receive documents from external sources."
"Microsoft support could be better, especially for enterprise troubleshooting. They require a lot of logs and often rely on online support, which does not meet customer expectations."
"It does not integrate despite being part of the Microsoft family."
"We would like more security features, like automating."
"Annoyingly, many new Office 365 apps always end up being only US locale for the first year of their life. Microsoft needs to realise that most of their customers are not in the USA."
"The web parts in SharePoint could be more intuitive for end users."
"SharePoint designer workflows can be buggy sometimes without any apparent reason."
"The integration with Outlook could be improved."
"Make it more intuitive."
 

Pricing and Cost Advice

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The solution costs around $6,000 per month."
"OnBase is reasonably priced."
"The tool's price is high."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The platform has medium pricing."
"It is very expensive.​"
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"The cost is expensive, but worthwhile."
"They are about an eight in comparison to other similar products."
"The solution's pricing is relatively expensive because it's bundled with other products."
"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
"Any extended support from Microsoft is expensive."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
881,733 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
12%
Computer Software Company
8%
Healthcare Company
8%
Government
12%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise38
Large Enterprise81
 

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?
I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...
What needs improvement with Hyland OnBase?
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...
What is your primary use case for Hyland OnBase?
I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes I have to refresh pages more than with Google, but it does not charge; the page ...
What is your primary use case for SharePoint?
I create a data warehouse and establish a link between different applications. For data exchange, the vendor is Oracle.
 

Also Known As

OnBase
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Hyland OnBase vs. SharePoint and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.