Hyland OnBase vs SharePoint comparison

Hyland and Microsoft are both solutions in the Enterprise Content Management category. Hyland is ranked #5 with an average rating of 7.7, while Microsoft is ranked #1 with an average rating of 8.0. Hyland holds a 6.4% mindshare in ECM, compared to Microsoft’s 16.4% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

1,971 Views
1,266 Comparison Views

100% willing to recommend

SharePoint

Read 160 SharePoint reviews

4,478 Views
3,489 Comparison Views

79% willing to recommend

Hyland OnBase

SharePoint

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

SharePoint and Hyland OnBase are competitors in the document management and collaboration space. SharePoint seems to have the upper hand due to its integration with other Microsoft products, which benefits companies already using Microsoft ecosystems.

Features: SharePoint offers collaboration tools, version history, and alerts, emphasizing seamless integration with Microsoft Office products and a robust search function. OnBase focuses on workflow automation and advanced capture capabilities, providing flexibility and solutions tailored to specific industries.

Room for Improvement: SharePoint requires significant customization and its search and co-authoring features need enhancement, alongside complex permission settings and limited automation in cloud migration. OnBase could improve its user interface and training resources, simplify environmental migration, and reconsider its pricing model, which poses challenges in regions like Latin America.

Ease of Deployment and Customer Service: SharePoint supports multiple deployment models such as public and private cloud but has inconsistent support quality, necessitating extra support package purchases. OnBase is often deployed on-premises, ensuring consistency but with variable customer service, which may be less responsive in certain regions.

Pricing and ROI: SharePoint, as part of Office 365, offers competitive pricing attractive to smaller organizations capable of scaling, with flexible licensing for diverse enterprise sizes. OnBase offers modular pricing for its specific solutions, becoming costlier with each new implementation. While the investment in OnBase’s ECM capabilities is justified, regional pricing variability remains a concern.

To learn more, read our detailed Hyland OnBase vs. SharePoint Report (Updated: June 2025).

Buyer's Guide

Hyland OnBase vs. SharePoint

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Enterprise Content Management

5th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (17th), Low-Code Development Platforms (13th)

SharePoint

Ranking in Enterprise Content Management

1st

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

160

Ranking in other categories

Web Content Management (1st), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Mindshare comparison

As of July 2025, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 6.4%, up from 5.9% compared to the previous year. The mindshare of SharePoint is 16.4%, down from 20.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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Sanil Paul

IT Service Manager at a energy/utilities company with 10,001+ employees

Streamlined collaboration through seamless integration and customization

I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"Its most valuable aspect is its flexibility"

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The solution's most valuable features are integration and flexibility."

More Hyland OnBase pros

"The most valuable features of SharePoint include the ability to co-edit documents in the Office suite, particularly Excel and Word."

"We can now share to team members by MS Teams and assign planners to follow and update statuses in a single platform."

"Ability to store files of any type."

"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."

"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."

"The most valuable feature is the ability to easily build intranet sites for communicating within teams, storing documentation, product information, pricing policies, updates on product infrastructure, and other related news."

"What I like about SharePoint is that they keep up with a lot of updates, and they bring out new features. I also like that the system is integrated with the Microsoft 365 suite of apps."

"Its most valuable feature is the document library."

More SharePoint pros

Cons

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"The migration is a bit difficult in the tool."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The solution’s initial setup is a little difficult."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"Software malfunctioning usually occurs when we receive documents from external sources."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

More Hyland OnBase cons

"Workflow is something that can become more intelligent."

"There's room for improvement in the search functionality, although it has matured significantly over the years."

"Replication needs improvement."

"The web parts in SharePoint could be more intuitive for end users."

"The integration with Outlook could be improved."

"Needs improvement on the user interface."

"One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."

"It should have a Google-caliber search ability and a model-based GUI."

More SharePoint cons

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The tool's price is high."

"OnBase is reasonably priced."

"The solution's pricing is relatively expensive because it's bundled with other products."

"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."

"The pricing is competitive."

"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."

"Any extended support from Microsoft is expensive."

"The product is reasonably priced."

"They are about an eight in comparison to other similar products."

"The pricing is competitive."

More SharePoint pricing and cost advice

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Comparison Review

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Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

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Top Industries

By visitors reading reviews

Government

15%

Financial Services Firm

14%

Computer Software Company

11%

Insurance Company

Government

13%

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

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What do you like most about SharePoint?

The search feature is valuable.

See all answers

What is your experience regarding pricing and costs for SharePoint?

As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.

See all answers

What needs improvement with SharePoint?

The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and improving user awareness could foster better data relations. The learning curve o...

See all answers

Comparisons

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IBM FileNet vs Hyland OnBase

Compared 9% of the time

OpenText Content Management vs Hyland OnBase

Compared 9% of the time

Microsoft Power Apps vs Hyland OnBase

Compared 6% of the time

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OpenText Documentum Content Management vs SharePoint

Compared 9% of the time

DocuSign vs SharePoint

Compared 8% of the time

Amazon WorkDocs vs SharePoint

Compared 7% of the time

OpenText Content Management vs SharePoint

Compared 6% of the time

Alfresco vs SharePoint

Compared 3% of the time

More SharePoint Competitors

Product Reports

Buyer's Guide

Hyland OnBase

June 2025

Download Hyland OnBase product report

Buyer's Guide

SharePoint

June 2025

Download SharePoint product report

Also Known As

OnBase

SharePoint 2007, SharePoint 2010

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Microsoft

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

Hyland OnBase vs. SharePoint

June 2025

Free Report: Hyland OnBase vs. SharePoint

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