Hyland OnBase vs SharePoint comparison

Why PeerSpot?

Hyland and Microsoft are both solutions in the Enterprise Content Management category. Hyland is ranked #5 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.1. Hyland holds a 4.3% mindshare in ECM, compared to Microsoft’s 12.1% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

Hyland OnBase

Read 19 Hyland OnBase reviews

9,278 Views
4,361 Comparison Views

100% willing to recommend

SharePoint

Read 166 SharePoint reviews

24,011 Views
12,966 Comparison Views

79% willing to recommend

Hyland OnBase

SharePoint

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

SharePoint and Hyland OnBase are competitors in the document management and collaboration space. SharePoint seems to have the upper hand due to its integration with other Microsoft products, which benefits companies already using Microsoft ecosystems.

Features: SharePoint offers collaboration tools, version history, and alerts, emphasizing seamless integration with Microsoft Office products and a robust search function. OnBase focuses on workflow automation and advanced capture capabilities, providing flexibility and solutions tailored to specific industries.

Room for Improvement: SharePoint requires significant customization and its search and co-authoring features need enhancement, alongside complex permission settings and limited automation in cloud migration. OnBase could improve its user interface and training resources, simplify environmental migration, and reconsider its pricing model, which poses challenges in regions like Latin America.

Ease of Deployment and Customer Service: SharePoint supports multiple deployment models such as public and private cloud but has inconsistent support quality, necessitating extra support package purchases. OnBase is often deployed on-premises, ensuring consistency but with variable customer service, which may be less responsive in certain regions.

Pricing and ROI: SharePoint, as part of Office 365, offers competitive pricing attractive to smaller organizations capable of scaling, with flexible licensing for diverse enterprise sizes. OnBase offers modular pricing for its specific solutions, becoming costlier with each new implementation. While the investment in OnBase’s ECM capabilities is justified, regional pricing variability remains a concern.

To learn more, read our detailed Hyland OnBase vs. SharePoint Report (Updated: November 2026).

Buyer's Guide

Hyland OnBase vs. SharePoint

November 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

4.7

Hyland OnBase enhances efficiency, accuracy, and security, offering savings, reduced errors, and improved workflows, especially for insurance companies.

Sentiment score

5.1

SharePoint delivers positive ROI through enhanced efficiency, cost savings, and better collaboration, especially when integrated with Microsoft 365.

I have seen a return on investment with Hyland OnBase because it provides a very reliable ECM platform for my organization, helps to remove the dependency on paper files and file folders, saves real estate costs, and facilitates the ability to work from anywhere.

Abdul_Jabbar

Senior Software Engineer at Infosys

There's also prevention of financial loss because I have some workflows designed specifically to validate certain processes, and in the past a lot of money was lost because calculations were done incorrectly.

Joao Santiago

Analista at a consultancy with 201-500 employees

Automation processes that used to take four or three weeks now only require days, and users can be easily trained to implement their own processes.

reviewer2917962

Process Analyst at a consultancy with 51-200 employees

For more quotes and insights, download the Hyland OnBase report

No quotes available

For more quotes and insights, download the SharePoint report

Customer Service

Sentiment score

5.6

Hyland OnBase provides professional 24/7 support, often praised despite complex processes or premium fees required for premium options.

Sentiment score

6.2

SharePoint's customer service satisfaction varies; premium support and online resources improve assistance quality, with some challenges in specialist access.

Our vendor relationship facilitated integration with our system and offered additional service beyond the Hyland OnBase product.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

Whenever I proved it was an issue on their side, they always followed up quickly and professionally and always resolved the problems.

Joao Santiago

Analista at a consultancy with 201-500 employees

Customer support largely falls on us, as many aspects must be handled directly with Hyland.

reviewer2917962

Process Analyst at a consultancy with 51-200 employees

For more quotes and insights, download the Hyland OnBase report

There is a lack of detailed and timely responses, and support is not always transparent with the solutions.

Martin Rubens

Practice Manager at a consultancy with 201-500 employees

The quality of Microsoft's technical support is very high.

BorisKaluža

Consultant/Administrator O365 solutions at a manufacturing company with 10,001+ employees

It's also difficult sometimes to get the right information because we speak at first to a generalist and they have to go to a specialist.

Yves De St-Riquier

Supervisor at a comms service provider with 5,001-10,000 employees

For more quotes and insights, download the SharePoint report

Scalability Issues

Sentiment score

6.4

Hyland OnBase is scalable and adaptable, supporting growth in users and documents, with cloud services easing manageability and costs.

Sentiment score

6.9

SharePoint efficiently scales for enterprises, supporting both small teams and large companies, with seamless integration into Microsoft 365 environments.

Transitioning to cloud-based services may reduce these costs in the future.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Hyland OnBase's scalability is one of its most significant strengths.

reviewer2917962

Process Analyst at a consultancy with 51-200 employees

In the cloud it's easier to handle; you work with pods and other infrastructure elements.

Joao Santiago

Analista at a consultancy with 201-500 employees

For more quotes and insights, download the Hyland OnBase report

Making it easy to scale from a load-balancing and infrastructure perspective.

Ram-Krish

Cloud Security & Governance at a financial services firm with 10,001+ employees

SharePoint is massively scalable and I would rate it as 8.5 out of ten.

RajatWadhwa

Cloud Architect at Freelance

SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.

Aurora Gualtieri

PM at EUIPO - European Union Intellectual Property Office

For more quotes and insights, download the SharePoint report

Stability Issues

Sentiment score

8.0

Hyland OnBase is highly stable, with users praising its reliability, minimal downtime, and excellent scalability, security, and data protection.

Sentiment score

7.7

SharePoint's stability is highly rated, with issues typically arising from poor infrastructure rather than the platform itself.

Since then they've improved a lot, and now it's very stable.

Joao Santiago

Analista at a consultancy with 201-500 employees

Hyland OnBase was a stable solution that worked effectively for us.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

For more quotes and insights, download the Hyland OnBase report

The stability of SharePoint is high; it is quite stable and resilient.

Ram-Krish

Cloud Security & Governance at a financial services firm with 10,001+ employees

Everything runs smoothly, and I have no problems with its stability.

Cobus Prinsloo

Financial Director at Est

SharePoint is a stable product.

SomnathKand

Works

For more quotes and insights, download the SharePoint report

Room For Improvement

Hyland OnBase needs enhanced dashboards, AI integration, user-friendly interface, flexible pricing, improved support, OCR, and simplified processes.

SharePoint requires enhancements in usability, performance, security, mobile optimization, search functionality, and better documentation and training materials.

The application could potentially be more open-source, allowing integration with more solutions.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

If AI could be used more at an enterprise level, since we are purchasing at an enterprise level for the subscription of Hyland OnBase, I would say if those AI informations would stay within the enterprise and not go outside of our enterprise boundaries, it would be secure and maintain our privacy.

reviewer2867946

Business Analyst at a tech vendor with 10,001+ employees

For more quotes and insights, download the Hyland OnBase report

Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.

Martin Rubens

Practice Manager at a consultancy with 201-500 employees

The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.

Madhur D'silva

Lead Consultant at a tech vendor with 10,001+ employees

Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.

SomnathKand

Works

For more quotes and insights, download the SharePoint report

Setup Cost

Hyland OnBase's complex pricing is costly, especially in Latin America, with varied monthly licensing averaging $4,500-$5,000.

SharePoint's complex pricing involves flexible plans and licenses, often bundled in enterprise agreements, necessitating careful cost management.

We also paid for workflow licenses, which allowed up to 250 concurrent users.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

I find pricing to be on the higher side due to its monolithic architecture.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

Abdul_Jabbar

Senior Software Engineer at Infosys

For more quotes and insights, download the Hyland OnBase report

Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.

Aurora Gualtieri

PM at EUIPO - European Union Intellectual Property Office

Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.

Ram-Krish

Cloud Security & Governance at a financial services firm with 10,001+ employees

Enterprise licensing is generally cost-effective compared to individual purchases.

Madhur D'silva

Lead Consultant at a tech vendor with 10,001+ employees

For more quotes and insights, download the SharePoint report

Valuable Features

Hyland OnBase enhances document management with secure storage, AI capabilities, workflow automation, and flexible integration for business efficiency.

SharePoint offers document management, collaboration tools, and integration with Microsoft 365, enhancing workflows, search, and application integration.

It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

The workflow engine has made the biggest difference for me because it is excellent for automating approval processes.

Abdul_Jabbar

Senior Software Engineer at Infosys

Hyland OnBase has impacted my organization positively by faster document retrieval, intuitive setup, reduced manual processing, and comes with security.

reviewer2867946

Business Analyst at a tech vendor with 10,001+ employees

For more quotes and insights, download the Hyland OnBase report

Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.

RajatWadhwa

Cloud Architect at Freelance

Its rights management capabilities and ability to restrict access to certain people are also very useful.

Madhur D'silva

Lead Consultant at a tech vendor with 10,001+ employees

The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.

Cobus Prinsloo

Financial Director at Est

For more quotes and insights, download the SharePoint report

Categories and Ranking

Hyland OnBase

Ranking in Enterprise Content Management

5th

Average Rating

8.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (13th), Low-Code Development Platforms (16th)

SharePoint

Ranking in Enterprise Content Management

1st

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

166

Ranking in other categories

Web Content Management (3rd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Mindshare comparison

As of November 2026, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 4.3%, down from 6.3% compared to the previous year. The mindshare of SharePoint is 12.1%, down from 13.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Mindshare Distribution
Product	Mindshare (%)
SharePoint	12.1%
Hyland OnBase	4.3%
Other	83.6%

Enterprise Content Management

Featured Reviews

Joao Santiago

Analista at a consultancy with 201-500 employees

Digital workflows have transformed meeting minutes and document tracking across departments

There are some particular aspects of Hyland OnBase, such as layouts or some modules that have just been built, that are not designed with the end user in mind. That's something they need to improve. However, even if it's not adequate for the end user, you can still take that and, with custom development, use those modules and APIs in a user-friendly way. They need to improve the interface and usability of Unity and think more about usability. In terms of tool usability, sometimes there are too many clicks to perform an action, which, if you developed it yourself, you could do in two clicks, whereas within Unity you need four or five clicks to do the same process.

Read full review

AnjneyBhardwaj

Senior Market Research Analyst at IDC Corporate

Collaboration has improved through simplified document access and controlled sharing

SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.

Read full review

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Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

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Top Industries

By visitors reading reviews

Healthcare Company

Government

Financial Services Firm

Manufacturing Company

Financial Services Firm

10%

Construction Company

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	81
Midsize Enterprise	40
Large Enterprise	84

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

See all answers

What needs improvement with Hyland OnBase?

More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...

See all answers

What is your primary use case for Hyland OnBase?

As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...

See all answers

What is your experience regarding pricing and costs for SharePoint?

I do not know the difference between the prices of the two solutions; I did not work on this project.

See all answers

What needs improvement with SharePoint?

I don't know how SharePoint can be improved because it works effectively, so I can't think of any improvement. It exists in the background, similar to Windows, where you don't think about it, but i...

See all answers

What is your primary use case for SharePoint?

I have been using SharePoint for three years since I began employment at Wartsila. My main use case for SharePoint is storing documents, meeting recordings, and visiting websites created by my coll...

See all answers

Comparisons

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Compared 16% of the time

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Box - Intelligent Content Management vs SharePoint

Compared 3% of the time

IBM FileNet vs SharePoint

Compared 3% of the time

Liferay Digital Experience Platform vs SharePoint

Compared 2% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

October 2026

Download Hyland OnBase product report

Buyer's Guide

SharePoint

October 2026

Download SharePoint product report

Also Known As

OnBase

SharePoint 2007, SharePoint 2010

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

SharePoint offers document management, collaboration, and Microsoft Office integration, with a user-friendly interface supporting workflows and customization. Organizations benefit from centralized content storage, improving team coordination and efficiency.

SharePoint is tailored for document and content management, offering collaboration tools, workflow automation, and integration with Microsoft products. It supports robust search, metadata tagging, and access control. While performance and the interface require enhancements, it remains a valuable tool for organizations managing internal and external communications. Integration with Microsoft Teams and OneDrive facilitates collaboration, and SharePoint's centralized repositories and document storage enhance team efficiency. Power Platform integration allows for quick data handling and automation, boosting productivity.

What Are the Most Notable Features of SharePoint?

Document Management: Organize and manage documents efficiently.
Collaboration Tools: Enhance team collaboration and communication.
Microsoft Office Integration: Seamlessly work with Office applications.
Search Capabilities: Robust search and metadata tagging for easy retrieval.
Access Control: Protect and manage sensitive information access.
Power Platform Integration: Quick data handling and automation for improved productivity.

What Benefits Should Users Look for When Evaluating SharePoint?

Improved Team Efficiency: Enhance coordination and document sharing.
Centralized Storage: Efficient content management in a centralized repository.
Seamless Workflow Automation: Automate processes to boost productivity.
Integration Capability: Enhance functionality with external services and applications.
Customization Options: Tailor workflows and user experience to business needs.

In various industries, SharePoint is used for document and content management, supporting specific department sites and internal communications. It facilitates automation and policy management while offering integration with Microsoft Teams and OneDrive for improved collaboration and geographical team coordination.

Microsoft

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

Hyland OnBase vs. SharePoint

November 2026

Free Report: Hyland OnBase vs. SharePoint

Find out what your peers are saying about Hyland OnBase vs. SharePoint and other solutions. Updated: November 2026.

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