I like the flexibility and its modular nature that allows us to create solutions that meet our business needs.
Hyland OnBase improves business processes via automation, significantly impacting ROI by saving man-hours and aiding new processes. Commended for integration, data security, stability, scalability, it supports industries requiring confidentiality. Technical support is available year-round, though response times need refining. Critiques include complex change management tools and extensive training requirements. Administration could benefit from fewer applications. The cost is high in Latin America, hinting at the need for regional pricing adjustments.
