We found the setup process to be okay since they do offer a troubleshooting guide.
Hyland OnBase offers superior stability and scalability, supported by Hyland's extensive experience in developing functionalities. Year-round technical support and robust data security make it ideal for finance. However, the lack of BPM capabilities, high pricing in Latin America, and complex training requirements are drawbacks. Integration and automation features are positive, but improvements in migration, duplicate management, and OCR are needed to enhance user experience.