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Hyland OnBase vs Microsoft Power Apps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Ranking in Low-Code Development Platforms
15th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (14th), Enterprise Content Management (6th)
Microsoft Power Apps
Ranking in Low-Code Development Platforms
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
96
Ranking in other categories
Rapid Application Development Software (1st)
 

Mindshare comparison

As of March 2026, in the Low-Code Development Platforms category, the mindshare of Hyland OnBase is 2.5%, up from 0.7% compared to the previous year. The mindshare of Microsoft Power Apps is 7.9%, down from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft Power Apps7.9%
Hyland OnBase2.5%
Other89.6%
Low-Code Development Platforms
 

Featured Reviews

Arjurn Dakash - PeerSpot reviewer
Project Manager at Deloitte
Workflow automation has transformed case management and reduced errors across our processes
Hyland OnBase is a great tool for document storage and retrieval, automating business processes using workflow, and building applications in WorkView. It saves a lot of time, reduces human errors, and is very cost-effective. Hyland OnBase has drastically improved our business processes and made everyone's jobs easier. Hyland OnBase is a fantastic system that does a lot for my organization. We use it for indexing and storing documents as the main reason we use Hyland OnBase, but it also has many features that we use every day. Workflows are the most common way that our employees interact with Hyland OnBase. We also ingest thousands of documents every day, and with our continued rate of growth, we do not see Hyland OnBase having any trouble handling the added traffic. It is very scalable. The best features Hyland OnBase offers include workflows, document retention and security, document ingesting and indexing, and document retrieval and storage. The user-friendly interface makes it very easy to use and provides a smooth learning curve for new users. Workflow is used to quickly and easily configure and improve business processes. We also have automation through workflow, which saves time and cost. Reporting dashboards allow us to create useful reports to keep personnel informed, making data-driven decisions easier. While we have grown a lot over the past five years, Hyland OnBase has allowed us to maintain our existing workflows rather than hiring additional employees, requiring fewer employees thanks to Hyland OnBase. Since Hyland OnBase is our central repository for all documents, our documents are more secure, allow greater work flexibility, especially for remote work, are more easily accessible, and are smarter. It has changed the way we as a company work. Through workflow automation, we have been able to save a lot of time, with forty to fifty-five percent of time being saved currently.
BS
Automation Enthusiast at Self employed
Low-code AI workflows have streamlined content curation and currently support rapid app creation
Microsoft Power Apps could be improved because there are still a lot of jargons and too many moving parts. For example, if you look at Copilot, the term Copilot is confusing in the sense of whether it is Copilot in M365, Copilot Studio, or Copilot in Microsoft Power Apps. There is a plan designer which uses Copilot. The whole thing how AI has been positioned is still not lucid for the end user. An end user wants to know exactly what they want and where they go to get it. I think that could also be because things are evolving so fast. From an end-user perspective, the way it has been positioned, the clarity and the boundaries between the different types of offerings and AI offerings available is confusing as of now. There should be better clarity on that. The biggest issue I have, and I have also spoken to a few of my clients about this, is the licensing model. In traditional software development, almost 95 percent of the time, the development team bears the cost of the licenses. For example, if I develop something, I may have to pay licenses for four or five different software that I use. As a user, if you use my services, you probably pay something to me as a subscription, but you do not have to bother about the licenses. All that is wrapped under the hood. Unfortunately, in Power Platform as such, and even in other low-code things like UiPath, if you use a premium feature such as Dataverse, almost everything ends up using Dataverse or SQL Server or some relational database. If you use that, then as an app builder or app maker you have to have a premium license. The end user too would need to have a premium license. That really makes the adoption prohibitive. It is too expensive. We are talking about something like around just for Microsoft Power Apps alone, approximately twenty dollars per month, which is extremely high. Another point to consider for what else can be improved in Microsoft Power Apps is that one does not know what compute power one is getting when one buys a license. If you look at the licensing model, you will get to know how much of Dataverse storage you will get in terms of log storage, database storage, and file storage. However, you do not get to know how much of compute power is being given to you. I do not think Microsoft has an SLA saying that any request of a certain amount, such as MB per second, you will get a response time of whatever, one by sixtieth of a second or some millisecond. I do not think that they have that performance SLA in place. They do have storage SLA which comes with the license, but they do not have a corresponding SLA for performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"I like the cloud and its integrability."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours."
"Hyland OnBase has drastically improved our business processes and made everyone's jobs easier."
"The model that allows you to establish flow automation is getting a lot of traction from the customer side. It offers a lot of flexibility."
"The solution is very good. It's very full. You can do almost anything."
"The scalability is good."
"Ability to generate QR codes and scan barcodes."
"If you're using Microsoft Power Apps to connect to a SharePoint list and create a quick form for business users, it's highly effective."
"We have integrated data from external systems without facing any significant challenges."
"It is good for using for small apps and automation on Office stuff."
"The solution integrates quickly with our organization's existing systems."
 

Cons

"Software malfunctioning usually occurs when we receive documents from external sources."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"The migration is a bit difficult in the tool."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"Hyland OnBase could be improved in terms of service support response time."
"There is room for improvement with the amount of code required to implement the expense classification app."
"It is not enough user friendly. It also doesn't integrate very well with SQL Server."
"Custom error management is also a challenge. Customization, including the ability to integrate custom code, would be valuable."
"One of the major problems with it is what PowerApps calls the delegation warning. Regardless of what platform, data source, et cetera, that you're using, you can't retrieve more than 2000 records."
"Microsoft could streamline monitoring and management. In addition, it should be easier to put the solution in different environments. For example, you should be able to move from a dev environment to a production environment seamlessly."
"Microsoft Power Apps must be more robust when integrating with Microsoft Power BI."
"Improvements needed for Microsoft Power Apps include addressing the delegation issue."
"The solution's deployment is complex."
 

Pricing and Cost Advice

"OnBase is reasonably priced."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The solution costs around $6,000 per month."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The tool's price is high."
"There are areas of Microsoft PowerApps that can be improved. For example, the license policies are expensive to purchases the premium connectors. If a company would like to use the premium features, they have to pay a lot of money. The Microsoft PowerApps portal could be easier to use when there are a lot of external users because if a company has 1,000 external users, it is too expensive to use the Microsoft PowerApps portal."
"The price of Microsoft PowerApps is reasonable compared to other solutions."
"The tool is neither cheap nor expensive. The tool's cost is manageable."
"Typically, it's $20 per user, per month, commercial. For the government, on a per user basis, what we were looking at is $11.23 per month."
"One of the main things about this solution is the price. The cost for Salesforce is $35, $25, or $10 per user per month. PowerApps costs much less than that. It is at a good price point. It may change in the future, but at this point, its price is pretty fine."
"It was about $40. There are people that are lower than that, however, they don't give you the features."
"It depends on the subscription of Office 365 that customers have. With some subscriptions, it's possible to use PowerApps."
"Microsoft PowerApps is expensive, but there are many features included."
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Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
10%
Healthcare Company
9%
Computer Software Company
9%
Financial Services Firm
12%
Manufacturing Company
11%
Government
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise17
Large Enterprise50
 

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
What needs improvement with Hyland OnBase?
Hyland OnBase could be improved in terms of service support response time. More timely updates to solution software support documentation also should be improved.
What is your primary use case for Hyland OnBase?
Hyland OnBase is used across the entirety of the organization in a variety of different ways, and its primary use is as a document storage solution that is used in conjunction with other systems su...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...
Would you choose Microsoft Azure App Service or PowerApps?
Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer t...
 

Also Known As

OnBase
PowerApps, MS PowerApps
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
TransAlta, Rackspace, Telstra
Find out what your peers are saying about Hyland OnBase vs. Microsoft Power Apps and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.