Camunda vs Hyland OnBase comparison

Camunda and Hyland are both solutions in the Business Process Management (BPM) category. Camunda is ranked #1 with an average rating of 8.4, while Hyland is ranked #15 with an average rating of 7.6. Camunda holds a 9.3% mindshare in BPM, compared to Hyland’s 1.4% mindshare. Additionally, 89% of Camunda users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

Camunda

Read 78 Camunda reviews

20,866 Views
13,354 Comparison Views

89% willing to recommend

Hyland OnBase

Read 13 Hyland OnBase reviews

4,894 Views
1,126 Comparison Views

100% willing to recommend

Camunda

Hyland OnBase

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Executive SummaryUpdated on Dec 28, 2025

Hyland OnBase and Camunda are both leading products in document management and process automation. Hyland OnBase is generally considered superior in document management due to its extensive features, whereas Camunda is favored for its flexible and scalable process automation capabilities.

Features: Hyland OnBase offers a range of features, including record retention, workflow automation, and robust integration with enterprise systems, making it particularly suitable for content management. Camunda provides an open-source workflow engine, flexible integration with microservices architecture, and robust BPMN support for dynamic process automation.

Room for Improvement: Hyland OnBase could enhance its performance by simplifying its integration process and improving user training materials. Additionally, its mobile interface could be more user-friendly. Camunda may benefit from streamlining initial configuration steps to reduce complexity. Improving intuitive tools for non-technical users and enhancing documentation could also be valuable.

Ease of Deployment and Customer Service: Hyland OnBase is noted for its straightforward deployment model and excellent customer support, facilitating smooth integration into existing systems. In contrast, Camunda's flexible deployment model suits cloud-based applications, although it may present challenges due to its complex setup requiring technical expertise.

Pricing and ROI: Hyland OnBase generally incurs higher upfront costs but offers significant long-term ROI through extensive functionality. Camunda, with its lower initial costs and open-source version, provides high ROI by minimizing startup expenses while offering scalable automation.

To learn more, read our detailed Camunda vs. Hyland OnBase Report (Updated: February 2026).

Buyer's Guide

Camunda vs. Hyland OnBase

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Camunda

Ranking in Business Process Management (BPM)

1st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Design (1st), Process Automation (1st), Business Orchestration and Automation Technologies (3rd), AI Software Development (3rd), AI Customer Support (51st), AI IT Support (5th)

Hyland OnBase

Ranking in Business Process Management (BPM)

15th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (13th)

Mindshare comparison

As of February 2026, in the Business Process Management (BPM) category, the mindshare of Camunda is 9.3%, down from 21.5% compared to the previous year. The mindshare of Hyland OnBase is 1.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Camunda	9.3%
Hyland OnBase	1.4%
Other	89.3%

Business Process Management (BPM)

Featured Reviews

CristianoGomes

Owner at a tech services company with 1-10 employees

Supports long-running asynchronous processes effectively but has not evolved much in recent years

I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.

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reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is good for data models."

"I like everything about the entire BPM that comes with the BPM suite."

"We are documenting all of the processors and VPN. Then we are sharing it with our business users."

"For an internal project, this is a solution that you can install and have up and running quite quickly."

"Easy to use and easy to integrate into the products and applications we provide for our customers."

"We are using the BPMN engine of Camunda; we are not using the user interface. We are using just the engine, the back end of this. For us, it is working quite well."

"We can easily define and deploy business processes. Camunda provides the tools that allow business people to design business processes. We don't have to have developers for it. It is so easy to use that our business people can go into the tool and model their business processes. We get time to do other things than just designing business processes."

"We have been able to save costs using this solution compared to the product we used before."

More Camunda pros

"I like the cloud and its integrability."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The product's initial setup phase is not difficult."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

More Hyland OnBase pros

Cons

"Collaborations and process documentation in Camunda Platform are areas with shortcomings that need improvement."

"It has a Postgres database at the backend, and it is very difficult to scale if you increase the number of processes running. We did hit some barriers. We were able to overcome them, but it was a problem. Camunda has another product called Camunda Cloud, which supposedly doesn't have the same scalability problems, but we are not using Camunda Cloud because the set of features is smaller than Camunda On-Premises. So, its scalability can be improved. Because it has a single database, it is more difficult to scale if you have a huge success."

"They could provide more documentation regarding the integration of different programming languages."

"Like all BPM tools, they're very bad with proprietary UIs. In general, anyone who uses BPM tools should not expect to use their proprietary UI."

"We're trying to put the people from the business to do it. We are using APIs, and we have open APIs to define our APIs and the request-response that each call requires and sends. So, to base the mapping on that, there was nothing to help. I know that with some tools, such as Oracle tools, you can see the input and expected output. With drag and drop, you can take one property from the left and drag it to the right, and it does all the mapping itself, but that's not the case with Camunda. So, for me, this is something that can be improved."

"Camunda needs to improve its user interface for low-code development and provide more user interface options beyond the basic workflow."

"Initial setup can be quite complex."

"In the latest version, there are certain workflow nodes that are missing. Camunda should bring those back, or rather, develop them quickly."

More Camunda cons

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"The solution’s initial setup is a little difficult."

"The application could potentially be more open-source, allowing integration with more solutions."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

More Hyland OnBase cons

Pricing and Cost Advice

"We use the open-source version, which can be used at no cost."

"The product is expensive for a small or medium-sized company."

"There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version."

"I use the open-source free version."

"The open-source version of the product is free to use."

"The most attractive feature of the product is that it is open source."

"Its price is decent. Everything is included in the license. The Community version is also good to start with. We are using the Community version."

"Camunda Platform is an open-source product."

More Camunda pricing and cost advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The tool's price is high."

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

12%

Insurance Company

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	15
Large Enterprise	29

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

See all answers

Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

See all answers

What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

See all answers

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Product Reports

Buyer's Guide

Camunda

February 2026

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Buyer's Guide

Hyland OnBase

January 2026

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Also Known As

Camunda BPM

OnBase

Interactive Demo

Camunda

Demo not available

Hyland

Overview

Camunda revolutionizes process orchestration by enabling seamless automation and integration with AI, human tasks, and existing systems while ensuring security and governance.

Built for collaboration between business and IT, Camunda empowers organizations to manage complexity, boost efficiency, and maintain competitive advantage. With a clientele of over 700 top organizations like Atlassian, ING, and Vodafone, Camunda is a trusted partner in designing, orchestrating, automating, and refining critical business processes to accelerate digital transformation. Its open-source nature, ease of use, and REST API integration make it a versatile choice for various needs.

What are Camunda's key features?

Lightweight Architecture: Offers streamlined and efficient process management.
Scalability: Supports growth and complexity in operations.
Flexibility with BPMN, CMMN, and DMN Standards: Ensures adaptability to different process modeling needs.
Open-Source: Encourages customization and user-specific enhancements.
Graphical Process Modeling: Intuitive interface for designing and automating processes.

What benefits or ROI should users look for?

Enhanced Efficiency: Streamlines processes for optimized performance.
Seamless Integration: Ensures smooth workflow across different systems.
Improved Collaboration: Facilitates effective cooperation between business and IT.
Customizability: Adapts to specific user requirements and system environments.

In banking, Camunda automates processes and manages transactions, while in telecommunications, it optimizes service orders. Governmental and public sectors benefit from workflow automation. Organizations often use either the enterprise edition or the open-source version to create APIs and manage business rules effectively.

Camunda

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

Camunda vs. Hyland OnBase

February 2026

Free Report: Camunda vs. Hyland OnBase

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