Camunda vs Hyland OnBase comparison

Camunda and Hyland are both solutions in the Business Process Management (BPM) category. Camunda is ranked #1 with an average rating of 8.5, while Hyland is ranked #14 with an average rating of 8.0. Camunda holds a 7.7% mindshare in BPM, compared to Hyland’s 1.2% mindshare. Additionally, 89% of Camunda users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

Camunda

Read 78 Camunda reviews

24,486 Views
15,181 Comparison Views

89% willing to recommend

Hyland OnBase

Read 15 Hyland OnBase reviews

6,334 Views
1,520 Comparison Views

100% willing to recommend

Camunda

Hyland OnBase

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

Hyland OnBase and Camunda are both leading products in document management and process automation. Hyland OnBase is generally considered superior in document management due to its extensive features, whereas Camunda is favored for its flexible and scalable process automation capabilities.

Features: Hyland OnBase offers a range of features, including record retention, workflow automation, and robust integration with enterprise systems, making it particularly suitable for content management. Camunda provides an open-source workflow engine, flexible integration with microservices architecture, and robust BPMN support for dynamic process automation.

Room for Improvement: Hyland OnBase could enhance its performance by simplifying its integration process and improving user training materials. Additionally, its mobile interface could be more user-friendly. Camunda may benefit from streamlining initial configuration steps to reduce complexity. Improving intuitive tools for non-technical users and enhancing documentation could also be valuable.

Ease of Deployment and Customer Service: Hyland OnBase is noted for its straightforward deployment model and excellent customer support, facilitating smooth integration into existing systems. In contrast, Camunda's flexible deployment model suits cloud-based applications, although it may present challenges due to its complex setup requiring technical expertise.

Pricing and ROI: Hyland OnBase generally incurs higher upfront costs but offers significant long-term ROI through extensive functionality. Camunda, with its lower initial costs and open-source version, provides high ROI by minimizing startup expenses while offering scalable automation.

To learn more, read our detailed Camunda vs. Hyland OnBase Report (Updated: April 2026).

Buyer's Guide

Camunda vs. Hyland OnBase

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Camunda

Ranking in Business Process Management (BPM)

1st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Design (1st), Process Automation (1st), Business Orchestration and Automation Technologies (6th), AI Software Development (3rd), AI Customer Support (6th), AI IT Support (6th)

Hyland OnBase

Ranking in Business Process Management (BPM)

14th

Average Rating

8.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (14th)

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of Camunda is 7.7%, down from 20.9% compared to the previous year. The mindshare of Hyland OnBase is 1.2%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
Camunda	7.7%
Hyland OnBase	1.2%
Other	91.1%

Business Process Management (BPM)

Featured Reviews

CristianoGomes

Owner at a tech services company with 1-10 employees

Supports long-running asynchronous processes effectively but has not evolved much in recent years

I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.

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Abdul_Jabbar

Senior Software Engineer at Infosys

Automated workflows have transformed document handling and support daily approvals and billing

The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases."

"We are using the BPMN engine of Camunda; we are not using the user interface. We are using just the engine, the back end of this. For us, it is working quite well."

"They keep on coming up with different features, which is helping us a lot."

"We like the idea of working with Cawemo because it enables us to keep on working, remotely or not. It allows us to collaborate between areas. It's easy to model and easy to use"

"Camunda serves as an automation library and provides lightweight deployment to the cloud."

"There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable."

"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."

"The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."

More Camunda pros

"We found the setup process to be okay since they do offer a troubleshooting guide."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"The product's initial setup phase is not difficult."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours."

"Its most valuable aspect is its flexibility"

"The solution's most valuable features are integration and flexibility."

More Hyland OnBase pros

Cons

"Lacking in forms visualization."

"Initial setup can be quite complex."

"The development team had a lot of issues at the start. Guaranteeing the execution times that it will work to is difficult."

"The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."

"There are a few things that I'm missing. For instance, the user interface creator, which I know other systems have, like Aurea or Lombardi, which are IBM solutions. The interface creator, including the data model creator or some module which would allow the users who are not programmers or business consultants and who are not technically skilled in database and Java programming, to create data models and user interfaces."

"They could provide more documentation regarding the integration of different programming languages."

"In terms of features, it meets my needs, but I would like Camunda to have an office in Brazil and provide training in Portuguese."

"The user interface needs improvement; it should be more tailored to the end-user and offer a better user experience design over the user interface itself."

More Camunda cons

"Hyland OnBase can be improved because Report Services is an additional license and should be included with the base product."

"As an ECM solution, there are a lot of improvements needed. For example, the web client should address the next generation of web technologies such as HTML5 and stylish layout."

"As the system grows in terms of number of modules, features, and functionality, options can be confusing and they can conflict with other options that you enable."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The application could potentially be more open-source, allowing integration with more solutions."

More Hyland OnBase cons

Pricing and Cost Advice

"We use a community version."

"Camunda is much cheaper."

"There were some features that were only available in the paid version."

"We use the open-source version, which can be used at no cost."

"We are using the open-source version, free of charge. We didn't bother with the enterprise features."

"Camunda has a free service as well as a commercial service. We are using the free service."

"The most attractive feature of the product is that it is open source."

"We're using the open-source version for now."

More Camunda pricing and cost advice

"The tool's price is high."

"OnBase is reasonably priced."

"The solution costs around $6,000 per month."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

11%

Government

Manufacturing Company

Government

11%

Financial Services Firm

11%

Healthcare Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	15
Large Enterprise	29

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	13

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

See all answers

Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

See all answers

What needs improvement with Hyland OnBase?

Hyland OnBase could be improved in terms of service support response time. More timely updates to solution software support documentation also should be improved.

See all answers

What is your primary use case for Hyland OnBase?

Hyland OnBase is used across the entirety of the organization in a variety of different ways, and its primary use is as a document storage solution that is used in conjunction with other systems su...

See all answers

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Product Reports

Buyer's Guide

Camunda

May 2026

Download Camunda product report

Buyer's Guide

Hyland OnBase

May 2026

Download Hyland OnBase product report

Also Known As

Camunda BPM

OnBase

Interactive Demo

Camunda

Demo not available

Hyland

Overview

Camunda offers a process orchestration platform that automates and streamlines AI processes while integrating human tasks and diverse systems without sacrificing security, governance, or innovation.

Camunda empowers businesses and IT to collaborate effectively, addressing complexity, enhancing efficiency, and maintaining competitiveness at any speed or scale. Trusted by over 700 organizations including Atlassian, ING, and Vodafone, it designs, orchestrates, automates, and improves critical business processes to accelerate digital transformation. It is flexible and lightweight, easily integrating with APIs and microservices, while adhering to BPMN, CMMN, and DMN standards for comprehensive process modeling and automation.

What are Camunda's standout features?

Flexibility: Adapts seamlessly to diverse environments and requirements.
Lightweight Architecture: Easy integration with existing systems.
Open-source: Allows collaboration and innovation.
BPMN, CMMN, DMN Compliance: Ensures standardized process modeling.
User-friendly Interface: Usability for both technical and non-technical users.

What benefits and ROI can users expect?

Enhanced Efficiency: Streamlines complex workflows.
Speed and Scalability: Adapts to organizational size and process demands.
Secure Governance: Maintains processes without compromising security standards.
Collaborative Design: Encourages joint development between business and IT.

Organizations use Camunda to automate business processes across industries like banking, logistics, telecommunications, and retail. It supports complex workflows such as loan approvals and integrates third-party applications. Known for managing tasks and process automation, it fits seamlessly with existing systems on-premise or in cloud environments like Azure and AWS.

Camunda

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

Camunda vs. Hyland OnBase

April 2026

Free Report: Camunda vs. Hyland OnBase

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