Camunda vs Hyland OnBase comparison

Camunda and Hyland are both solutions in the Business Process Management (BPM) category. Camunda is ranked #1 with an average rating of 8.4, while Hyland is ranked #14 with an average rating of 8.0. Camunda holds a 7.2% mindshare in BPM, compared to Hyland’s 1.1% mindshare. Additionally, 89% of Camunda users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

Camunda

Read 78 Camunda reviews

25,899 Views
15,798 Comparison Views

89% willing to recommend

Hyland OnBase

Read 16 Hyland OnBase reviews

6,981 Views
1,745 Comparison Views

100% willing to recommend

Camunda

Hyland OnBase

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

Hyland OnBase and Camunda are both leading products in document management and process automation. Hyland OnBase is generally considered superior in document management due to its extensive features, whereas Camunda is favored for its flexible and scalable process automation capabilities.

Features: Hyland OnBase offers a range of features, including record retention, workflow automation, and robust integration with enterprise systems, making it particularly suitable for content management. Camunda provides an open-source workflow engine, flexible integration with microservices architecture, and robust BPMN support for dynamic process automation.

Room for Improvement: Hyland OnBase could enhance its performance by simplifying its integration process and improving user training materials. Additionally, its mobile interface could be more user-friendly. Camunda may benefit from streamlining initial configuration steps to reduce complexity. Improving intuitive tools for non-technical users and enhancing documentation could also be valuable.

Ease of Deployment and Customer Service: Hyland OnBase is noted for its straightforward deployment model and excellent customer support, facilitating smooth integration into existing systems. In contrast, Camunda's flexible deployment model suits cloud-based applications, although it may present challenges due to its complex setup requiring technical expertise.

Pricing and ROI: Hyland OnBase generally incurs higher upfront costs but offers significant long-term ROI through extensive functionality. Camunda, with its lower initial costs and open-source version, provides high ROI by minimizing startup expenses while offering scalable automation.

To learn more, read our detailed Camunda vs. Hyland OnBase Report (Updated: June 2026).

Buyer's Guide

Camunda vs. Hyland OnBase

June 2026

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Helped 900,747 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.1

Camunda delivers cost-effective, stable solutions enhancing productivity, reducing operational expenses, and offering comprehensive process coverage for large enterprises.

Sentiment score

5.3

Hyland OnBase boosts ROI by streamlining processes, reducing paper use, and enabling faster, secure digital document access.

No quotes available

For more quotes and insights, download the Camunda report

I have seen a return on investment with Hyland OnBase because it provides a very reliable ECM platform for my organization, helps to remove the dependency on paper files and file folders, saves real estate costs, and facilitates the ability to work from anywhere.

Abdul_Jabbar

Senior Software Engineer at Infosys

I have been able to see a return on investment as the time for approvals has been reduced, and since they are centralized, everything is in one place.

reviewer2845779

Project Manager at a manufacturing company with 11-50 employees

For more quotes and insights, download the Hyland OnBase report

Customer Service

Sentiment score

6.3

Camunda's customer service is praised for helpfulness and expertise, though some mention challenges with complexity and regional support.

Sentiment score

6.2

Hyland OnBase offers reliable 24/7 support, though quality varies by partner; some users find premium support and integration beneficial.

AWS provides the best support, followed by Microsoft, and then Google.

FABIO NAGAO

Chief Technology Officer at Looplex SA

They really understand deeply and in detailed fashion the solution.

CristianoGomes

Owner at a tech services company with 1-10 employees

They provide better support for the enterprise edition.

VenkatarajuNandam

Technical and Solution Architect at Freelance

For more quotes and insights, download the Camunda report

Our vendor relationship facilitated integration with our system and offered additional service beyond the Hyland OnBase product.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

I would describe the customer service and technical support of Hyland OnBase as being based on the partner that is used.

reviewer2845779

Project Manager at a manufacturing company with 11-50 employees

I find technical support from Hyland to be good.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

For more quotes and insights, download the Hyland OnBase report

Scalability Issues

Sentiment score

7.0

Camunda excels in scalability using modern tools but faces database challenges; improvements are noted in documentation and setup.

Sentiment score

6.9

Hyland OnBase excels in scalability and integration, supporting large enterprises despite high initial setup costs, potentially reduced by cloud services.

Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.

VenkatarajuNandam

Technical and Solution Architect at Freelance

ECS and Fargate make horizontal scalability very easy.

FABIO NAGAO

Chief Technology Officer at Looplex SA

They have that REST layer, REST APIs layer that makes it easy to integrate and make it part of a microservices ecosystem and APIs.

CristianoGomes

Owner at a tech services company with 1-10 employees

For more quotes and insights, download the Camunda report

Transitioning to cloud-based services may reduce these costs in the future.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

For more quotes and insights, download the Hyland OnBase report

Stability Issues

Sentiment score

7.8

Camunda is highly rated for stability, with minimal bugs, and performs efficiently in various production environments even under load.

Sentiment score

8.3

Hyland OnBase is highly rated for its scalability, stability, reliability, and low maintenance, resembling a Windows application.

There haven't been any significant outages in my experience with Camunda.

VenkatarajuNandam

Technical and Solution Architect at Freelance

We were not really concerned about the performance on the process itself because it was super simple, super straightforward, and it did not present itself as a bottleneck, nor did we feel it was adding additional time in the execution.

CristianoGomes

Owner at a tech services company with 1-10 employees

For more quotes and insights, download the Camunda report

Hyland OnBase was a stable solution that worked effectively for us.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

For more quotes and insights, download the Hyland OnBase report

Room For Improvement

Camunda needs better customization, programming language integration, scalability, and AWS support, with enhanced documentation and performance improvements.

Hyland OnBase requires user interface and pricing improvements, better training, migration processes, support response, and enhanced AI features.

More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.

VenkatarajuNandam

Technical and Solution Architect at Freelance

There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.

FABIO NAGAO

Chief Technology Officer at Looplex SA

Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version.

CristianoGomes

Owner at a tech services company with 1-10 employees

For more quotes and insights, download the Camunda report

The application could potentially be more open-source, allowing integration with more solutions.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

The experience with the platform's learning curve is quite steep, especially for less technical staff.

reviewer2845779

Project Manager at a manufacturing company with 11-50 employees

For more quotes and insights, download the Hyland OnBase report

Setup Cost

Camunda's pricing is competitive, but costly for small businesses; enterprise edition offers advanced features and support options.

Hyland OnBase offers modular pricing with varying licenses, potentially expensive in Latin America, but enterprise licenses enhance scalability.

AWS pricing is very competitive compared to Azure and cheap compared to Google.

FABIO NAGAO

Chief Technology Officer at Looplex SA

There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.

VenkatarajuNandam

Technical and Solution Architect at Freelance

For more quotes and insights, download the Camunda report

We also paid for workflow licenses, which allowed up to 250 concurrent users.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

I find pricing to be on the higher side due to its monolithic architecture.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

Abdul_Jabbar

Senior Software Engineer at Infosys

For more quotes and insights, download the Hyland OnBase report

Valuable Features

Camunda is valued for its flexibility, open-source customization, user-friendly interface, and effective management of complex processes.

Hyland OnBase optimizes business processes with workflow automation, storage, security, integration, and user-friendly interface for improved efficiency.

EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service.

FABIO NAGAO

Chief Technology Officer at Looplex SA

Camunda's support for BPMN 2.0 is a great advantage because it allows us to have a common language to discuss technology and business in the same perspective.

CristianoGomes

Owner at a tech services company with 1-10 employees

The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.

Mohamed Guermazi

Technical Director / Project Manager at I-way

For more quotes and insights, download the Camunda report

It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

The workflow engine has made the biggest difference for me because it is excellent for automating approval processes.

Abdul_Jabbar

Senior Software Engineer at Infosys

Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

For more quotes and insights, download the Hyland OnBase report

Categories and Ranking

Camunda

Ranking in Business Process Management (BPM)

1st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Design (3rd), Process Automation (1st), Business Orchestration and Automation Technologies (7th)

Hyland OnBase

Ranking in Business Process Management (BPM)

14th

Average Rating

8.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (14th)

Mindshare comparison

As of June 2026, in the Business Process Management (BPM) category, the mindshare of Camunda is 7.2%, down from 20.5% compared to the previous year. The mindshare of Hyland OnBase is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
Camunda	7.2%
Hyland OnBase	1.1%
Other	91.7%

Business Process Management (BPM)

Featured Reviews

CristianoGomes

Owner at a tech services company with 1-10 employees

Supports long-running asynchronous processes effectively but has not evolved much in recent years

I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.

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Abdul_Jabbar

Senior Software Engineer at Infosys

Automated workflows have transformed document handling and support daily approvals and billing

The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

Financial Services Firm

11%

Government

11%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	15
Large Enterprise	29

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	13

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

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Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

The main factors that influenced my decision to choose Hyland OnBase over other options available on the market were the cost compared to others and the high document-handling capacity that Hyland ...

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What needs improvement with Hyland OnBase?

I believe Hyland OnBase could improve by making its user interface more user-friendly.I am referring to the learning curve, and I can tell you that the experience with the platform's learning curve...

See all answers

What is your primary use case for Hyland OnBase?

Hyland OnBase serves as the primary document management solution for all of my company's documents.A concrete example of how I use Hyland OnBase for document management within my organization is th...

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Product Reports

Buyer's Guide

Camunda

June 2026

Download Camunda product report

Buyer's Guide

Hyland OnBase

June 2026

Download Hyland OnBase product report

Also Known As

Camunda BPM

OnBase

Interactive Demo

Camunda

Demo not available

Hyland

Overview

Camunda offers a process orchestration platform that automates and streamlines AI processes while integrating human tasks and diverse systems without sacrificing security, governance, or innovation.

Camunda empowers businesses and IT to collaborate effectively, addressing complexity, enhancing efficiency, and maintaining competitiveness at any speed or scale. Trusted by over 700 organizations including Atlassian, ING, and Vodafone, it designs, orchestrates, automates, and improves critical business processes to accelerate digital transformation. It is flexible and lightweight, easily integrating with APIs and microservices, while adhering to BPMN, CMMN, and DMN standards for comprehensive process modeling and automation.

What are Camunda's standout features?

Flexibility: Adapts seamlessly to diverse environments and requirements.
Lightweight Architecture: Easy integration with existing systems.
Open-source: Allows collaboration and innovation.
BPMN, CMMN, DMN Compliance: Ensures standardized process modeling.
User-friendly Interface: Usability for both technical and non-technical users.

What benefits and ROI can users expect?

Enhanced Efficiency: Streamlines complex workflows.
Speed and Scalability: Adapts to organizational size and process demands.
Secure Governance: Maintains processes without compromising security standards.
Collaborative Design: Encourages joint development between business and IT.

Organizations use Camunda to automate business processes across industries like banking, logistics, telecommunications, and retail. It supports complex workflows such as loan approvals and integrates third-party applications. Known for managing tasks and process automation, it fits seamlessly with existing systems on-premise or in cloud environments like Azure and AWS.

Camunda

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

Camunda vs. Hyland OnBase

June 2026

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