Adobe Experience Manager vs Hyland OnBase comparison

Adobe and Hyland are both solutions in the Enterprise Content Management category. Adobe is ranked #4 with an average rating of 8.6, while Hyland is ranked #6 with an average rating of 7.6. Adobe holds a 3.6% mindshare in ECM, compared to Hyland’s 5.8% mindshare. Additionally, 96% of Adobe users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

Adobe Experience Manager

Read 29 Adobe Experience Manager reviews

3,864 Views
1,391 Comparison Views

96% willing to recommend

Hyland OnBase

Read 13 Hyland OnBase reviews

4,894 Views
2,692 Comparison Views

100% willing to recommend

Adobe Experience Manager

Hyland OnBase

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Adobe Experience Manager and Hyland OnBase compete in the digital marketing and content management category. Adobe Experience Manager appears to have the upper hand due to its extensive integration capabilities and advanced digital marketing features.

Features: Adobe Experience Manager offers robust features such as digital asset management, e-commerce capabilities, and seamless integration with Adobe Marketing Cloud Products like Target and Analytics. It also provides campaign management and key integrations with Salesforce and analytics services. Hyland OnBase emphasizes flexibility and integration across business processes, boasting strong security measures, audit trails, and advanced capture workflows.

Room for Improvement: Adobe Experience Manager could benefit from addressing its complex programming model, high cost of ownership, and by enhancing cloud service support and component use efficiency. Hyland OnBase needs improvements in its user interface, pricing model, and search functionalities, particularly by incorporating artificial intelligence for smarter document management.

Ease of Deployment and Customer Service: Adobe Experience Manager supports deployment across the private cloud, on-premises, and public cloud, but technical support can sometimes be slow. However, it benefits from knowledgeable personnel and managed services. Hyland OnBase primarily deploys on-premises and has feedback indicating a need for faster technical support and addressing implementation complexity that might affect user training needs.

Pricing and ROI: Adobe Experience Manager is known for its high cost, linked to the number of users and complexity, yet it offers efficient long-term investment returns in content management and analytics. Hyland OnBase is considered pricy but offers a modular pricing model tailored to vertical solutions, focusing on minimized coding overhead and providing considerable value, particularly in different regional applications.

To learn more, read our detailed Adobe Experience Manager vs. Hyland OnBase Report (Updated: February 2026).

Buyer's Guide

Adobe Experience Manager vs. Hyland OnBase

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Experience Manager

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Web Content Management (1st), Enterprise Social Software (4th), Digital Experience Platforms (DXP) (1st)

Hyland OnBase

Ranking in Enterprise Content Management

6th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (15th), Low-Code Development Platforms (13th)

Mindshare comparison

As of February 2026, in the Enterprise Content Management category, the mindshare of Adobe Experience Manager is 3.6%, up from 2.9% compared to the previous year. The mindshare of Hyland OnBase is 5.8%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
Adobe Experience Manager	3.6%
Hyland OnBase	5.8%
Other	90.6%

Enterprise Content Management

Featured Reviews

Hilax Chamberlain

Digital Marketing Manager at Ford Motor Company

Centralized content management has unified our digital channels and delivers consistent experiences

Adobe Experience Manager offers enterprise-level digital assets management and very robust customization, brand value consistency, and omnichannel delivery. It saves development and maintenance time. The digital asset management and omnichannel delivery features have benefited my team by managing our digital assets, ensuring brand consistency, and enabling us to deliver customized content easily to our clients. Organizing and obtaining information from results is beneficial. Strengthening our online experience as a brand is valuable. Easy integration with other Adobe services improves productivity and provides a smooth experience. Adobe Experience Manager has positively impacted my organization by enabling component and page reuse, which reduces application size. It saves manual effort for maintaining all applications, improves traffic, and ensures consistency across all our applications. It provides better security, scalability, and makes our applications more robust.

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reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the profiling and segmentation."

"Adobe Experience Manager is one of the best enterprise-level content management and digital experience platforms available."

"It's a complete package. You don't need to look elsewhere for digital marketing."

"Adobe Experience Manager is a content management system, and we use it to create and manage a website."

"Adobe Experience Manager offers several best features, including user-friendliness and a more secure platform than any other content management systems I have worked with."

"Adobe Experience Manager is one of the best enterprise-level content management and digital experience platforms available."

"Adobe Experience Manager is pretty stable."

"The search capability in Adobe Experience Manager is superior, as search capabilities are determined by the metadata, and it also has metadata automation using AI."

More Adobe Experience Manager pros

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The product's initial setup phase is not difficult."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"The solution's most valuable features are integration and flexibility."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"I like the cloud and its integrability."

More Hyland OnBase pros

Cons

"The licenses are very expensive."

"Many people complain about the price as it's one of the most expensive tools."

"The latest trend is to render everything in the client-side framework. For example, SPA or single page application. This is a feature that needs improvement. The cloud deployment pipeline needs to be improved as well."

"The licensing plus implementation and maintenance cost is very expensive, making it not suitable for small organizations, and the setup is very complex."

"Adobe Experience Manager is not so simple to use, so others should have some experience with similar programs."

"The solution's pricing and stability could be improved."

"Adobe Experience Manager needs more optimization. The frequency of components where we have vitals of a page or an app needs to be optimized because these are heavy Java codes along with some AEM developments."

"The licensing model is opaque, and technical support could be improved, especially for smaller companies."

More Adobe Experience Manager cons

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The solution’s initial setup is a little difficult."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"The migration is a bit difficult in the tool."

"Software malfunctioning usually occurs when we receive documents from external sources."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

More Hyland OnBase cons

Pricing and Cost Advice

"It's really costly."

"It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."

"Users have to pay a yearly licensing fee to use the solution, which is highly-priced."

"There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."

"OnBase is reasonably priced."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The tool's price is high."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Retailer

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

What do you like most about Adobe Experience Manager?

It is easy to learn. You don't need to be an advanced Java developer.

See all answers

What needs improvement with Adobe Experience Manager?

Adobe Experience Manager could be improved by making it more reliable for all developers to access, rather than restricting access to a certified pool of resources or developers. We also have anoth...

See all answers

What is your primary use case for Adobe Experience Manager?

Adobe Experience Manager manages most of our websites, and content management is conducted exclusively through the AEM platform. Whenever we need to publish a new page, blog, or podcast, we access ...

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

See all answers

What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

See all answers

Comparisons

SAP Extended Enterprise Content Management vs Adobe Experience Manager

Compared 6% of the time

Oracle Content Management vs Adobe Experience Manager

Compared 5% of the time

SharePoint vs Adobe Experience Manager

Compared 5% of the time

OpenText Content Management vs Adobe Experience Manager

Compared 5% of the time

HCL Digital Experience vs Adobe Experience Manager

Compared 3% of the time

More Adobe Experience Manager Competitors

OpenText Content Management vs Hyland OnBase

Compared 10% of the time

Alfresco vs Hyland OnBase

Compared 7% of the time

IBM FileNet vs Hyland OnBase

Compared 7% of the time

SharePoint vs Hyland OnBase

Compared 7% of the time

More Hyland OnBase Competitors

Product Reports

Buyer's Guide

Adobe Experience Manager

February 2026

Download Adobe Experience Manager product report

Buyer's Guide

Hyland OnBase

January 2026

Download Hyland OnBase product report

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud, Adobe CQ5

OnBase

Overview

Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.

Adobe

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

Metra

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

Adobe Experience Manager vs. Hyland OnBase

February 2026

Free Report: Adobe Experience Manager vs. Hyland OnBase

Find out what your peers are saying about Adobe Experience Manager vs. Hyland OnBase and other solutions. Updated: February 2026.

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