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DocuSign vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuSign
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (1st)
SharePoint
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

While both are Knowledge Management solutions, they serve different purposes. DocuSign is designed for eSignature (Electronic Signature) and holds a mindshare of 31.2%, up 31.1% compared to last year.
SharePoint, on the other hand, focuses on Enterprise Content Management, holds 16.6% mindshare, down 20.6% since last year.
eSignature (Electronic Signature)
Enterprise Content Management
 

Featured Reviews

Timpa D Angaye - PeerSpot reviewer
Reduces paper, makes collecting signatures easy and offers helpful workflow capabilities
Resolution from customer service and their response rate in resolving issues needs to be improved. When a ticket is raised, customer service actually contacts you for resolution. The issue is that they hardly resolve anything for you. They rather refer you to their FAQ or other links with tutorials. This could be frustrating as you may expect technical assistance, however, what you get is a link to a tutorial that usually may not solve the issue that has been raised. Their technical support team should engage more with customers when tickets are raised.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is reasonably priced."
"This speeds up the sign-off process."
"The solution is stable."
"You can customize how you want to use the solution."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"Very convenient, saves dealing with hard copies of documents."
"DocuSign is easy to use. I also like the document tracking features."
"The most valuable features are the Integrations, web site, and search."
"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."
"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
"It allows for simultaneous users to be on it."
"Information is much more readily available."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"SharePoint acts as a version control system, allowing easy recovery of past document versions."
"It is well supported by Microsoft."
 

Cons

"I would like for this solution to send me a copy of the signed document automatically."
"I could always use better security around the solution."
"DocuSign's mobile application could be better. It has some compatibility issues."
"The support is not accessible sometimes to African businesses."
"There are sometimes delays in user communication."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"It should automatically be datestamped beside the signature."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
"It should have more user-friendly customization, as it still requires developers to get engaged and build sites."
"The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."
"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."
"We would like more security features, like automating."
"The solution should be made more user-friendly for technical and business people."
"Emails stored now do not display metadata in native format."
"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."
 

Pricing and Cost Advice

"The tool is expensive."
"Any extended support from Microsoft is expensive."
"The pricing is competitive."
"They are about an eight in comparison to other similar products."
"SharePoint is included with our Microsoft license."
"The pricing works for us."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
"The pricing is competitive."
"The solution's pricing is relatively expensive because it's bundled with other products."
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Use our free recommendation engine to learn which eSignature (Electronic Signature) solutions are best for your needs.
851,604 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Government
8%
Educational Organization
6%
Government
13%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for DocuSign eSignature?
The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can create a pricing package that is flexible and suitable for our currency, it wil...
What needs improvement with DocuSign eSignature?
The support is not accessible sometimes to African businesses.
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and improving user awareness could foster better data relations. The learning curve o...
 

Comparisons

 

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Docusign, Conga, Adobe and others in eSignature (Electronic Signature). Updated: April 2025.
851,604 professionals have used our research since 2012.