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OpenText Content Manager vs OpenText Documentum Content Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Content Manager
Ranking in Enterprise Content Management
13th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (3rd), Document Management Software (5th)
OpenText Documentum Content...
Ranking in Enterprise Content Management
6th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Content Management category, the mindshare of OpenText Content Manager is 3.4%, down from 5.0% compared to the previous year. The mindshare of OpenText Documentum Content Management is 7.1%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management7.1%
OpenText Content Manager3.4%
Other89.5%
Enterprise Content Management
 

Featured Reviews

Maurice Riverso - PeerSpot reviewer
Records Management Officer at ANZPAA
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps us in terms of efficiency when working with multiple people at the same time, on the same case."
"This is a wonderful product with many options."
"There many ways that this application has improved our organization. The most significant is the reduction in paper generation and the ability to electronically annotate and manage all our documents."
"The most valuable feature is the ability to search, sort and retrieve using metadata; in particular, the ability to create custom reports using the print merge functionality as per the requests that are issued from clients."
"HPE Content Manager 9, and its predecessors, is an excellent EDRMS with a strong emphasis on record lifecycle and compliance with government standards."
"The product can be integrated with different solutions."
"The product is valuable generally due to its wide use and acceptance in the public sector in my region."
"An advantage is integration with your IP directory."
"In terms of scalability, Documentum is a very good product; it's scalable, flexible, and reliable."
"In terms of sub-products/components, the most valuable features are definitely Content Server and DFC."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The most valuable feature of OpenText Documentum is the versioning."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"The stability is very good, and sometimes we have connection issues with the DocBase Java Method Servers or DocBroker services because our project is about 400 megabytes and very big, but the designer works hard to resolve it."
"It is easy to develop a VPN and UI."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
 

Cons

"I would like to see an improvement in the licensing process. It is very complicated and it seems to involve many different people throughout the entire process."
"The stability of the solution is an area of concern where improvements can be made."
"Many users have expressed that it is too hard to find what they are looking for."
"Pricing is an issue, as it is too expensive."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Technical support is very frustrating. It is difficult to get a good response from HPE and even more difficult to find anyone that can really help us with the product."
"This system eats up a lot of staff time for support, administration, and use."
"The ease of use should be addressed. If one is skillful then this will not present a problem, but a person who is not will be forced to struggle."
"The vertical application could be improved."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"Documentum xCP 2.3 still has some drawbacks such as dependent filtration among multiple drop down lists in result list, unable to access all user tasks from all processes in user inbox, and unable to include task link in task notification mail automatically."
"Sometimes DocBroker cannot see the DocBase."
"OpenText Documentum's user interface could be improved a little bit."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The biggest issue for us is the price of the product."
 

Pricing and Cost Advice

"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"The fees incurred are for the licensing and maintenance."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The product is expensive."
"OpenText Documentum's pricing is good."
"It is quite an expensive product."
"The price is considered affordable now."
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Top Industries

By visitors reading reviews
Government
9%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
14%
Manufacturing Company
10%
Outsourcing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
 

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Missouri State Courts
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about OpenText Content Manager vs. OpenText Documentum Content Management and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.