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Kiteworks vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kiteworks
Ranking in Enterprise Content Management
16th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Email Security (26th), Managed File Transfer (MFT) (8th), Content Collaboration Platforms (14th), Secure Email Gateway (SEG) (9th)
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
167
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of June 2026, in the Enterprise Content Management category, the mindshare of Kiteworks is 1.4%, up from 1.1% compared to the previous year. The mindshare of SharePoint is 11.7%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.7%
Kiteworks1.4%
Other86.9%
Enterprise Content Management
 

Featured Reviews

KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.
Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can identify from which region our users are uploading or downloading files."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The solution removes the limitations with file attachment size that is found with regular email."
"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."
"It’s a great product that you should seriously consider and take the first step by training."
"The solution can be used remotely, including from mobiles, and it's easy to upload and share files."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"For enterprise global collaboration, DMS, and ECM needs, this is the right platform."
"Using this product, one can benefit from OOB features in regards to content and document management, and it provides a single platform where multiple applications can be integrated under one roof."
"The most valuable features to our organization are the ability to store and share documents across the entire corporation, and the ability to use workflows."
"SharePoint acts as a version control system, allowing easy recovery of past document versions."
"The ability to take Excel files and make them dynamic SharePoint lists with instant reporting capabilities has been a major benefit."
"Removed the need of paper storage and people flow into the office."
"It helped us manage our documents and records effectively and at a reasonable cost."
"What I like about SharePoint is that they keep up with a lot of updates, and they bring out new features. I also like that the system is integrated with the Microsoft 365 suite of apps."
 

Cons

"In my experience, their technical support can be a little slow."
"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"File location could be improved."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"The cloud-local file synchronization application (OneDrive for Business) is not as simple as expected, but it works."
"When working on a website with SharePoint Online, not many people can edit simultaneously. If I am editing one section, my colleague cannot edit it at the same time."
"Microsoft support could be better, especially for enterprise troubleshooting. They require a lot of logs and often rely on online support, which does not meet customer expectations."
"For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries."
"It will fully use your system resources."
"It would be nice if the platform made it easier to implement a complete document management process (digitalization, OCR, protocols, etc.) without the need to integrate software from different vendors."
"The initial setup was somewhat complex."
"The solution lacks collaboration features so that I am unable to collaboratively create and work on a document with others."
 

Pricing and Cost Advice

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"The price of Kiteworks is reasonable."
"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
"The pricing is competitive."
"The product is reasonably priced."
"The replacement costs for it are cheaper if you use only SharePoint."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"The solution's pricing is relatively expensive because it's bundled with other products."
"Any extended support from Microsoft is expensive."
"For this type of solution, it is not wise to buy it without Software Assurance."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
900,644 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Government
10%
Comms Service Provider
10%
Manufacturing Company
8%
Government
10%
Financial Services Firm
10%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise83
 

Questions from the Community

What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is a little difficult to name the areas for improvements in SharePoint because I don't use it all that much. I know I can host pages on it and feel that the CMS platform, which helps create thos...
What is your primary use case for SharePoint?
SharePoint is a repository that I use primarily for collaboration and sharing resources and assets. It's a good way to collaborate, and one benefit of SharePoint is the pages you can create on it, ...
 

Also Known As

Accellion
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Kiteworks vs. SharePoint and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.