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Kiteworks vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kiteworks
Ranking in Enterprise Content Management
16th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Email Security (26th), Managed File Transfer (MFT) (7th), Content Collaboration Platforms (14th), Secure Email Gateway (SEG) (9th)
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
166
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of May 2026, in the Enterprise Content Management category, the mindshare of Kiteworks is 1.4%, up from 1.1% compared to the previous year. The mindshare of SharePoint is 11.8%, down from 16.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.8%
Kiteworks1.4%
Other86.8%
Enterprise Content Management
 

Featured Reviews

KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.
Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As a file-sharing application, it's an absolute 10 out of 10."
"Scalability is impressive."
"I can identify from which region our users are uploading or downloading files."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The solution removes the limitations with file attachment size that is found with regular email."
"The solution can be used remotely; it's easy to upload and share files."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The most useful feature of this solution is to share files with external parties and we can use this functionality to share files internally too."
"The security feature is valuable."
"It has improved our organization by speeding up document sharing."
"It offers ease of use, which is crucial."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"When properly implemented and users are adequately trained, SharePoint can take the place of network file shares for most types of use cases."
"The search feature is valuable."
"The ability to have version control and co-editing is vital to our workflows."
"The lists handling is perfect, and any kind of content linked to them is very easy to publish."
 

Cons

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"File location could be improved."
"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"Perhaps there could be a notification to users about their bandwidth or network packet loss."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"Setting up permissions can be overwhelming. If this can be improved it would be great."
"Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."
"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."
"Needs improvement on the user interface."
"I would love to see a more robust workflow."
"Processing data from multiple site collections is not easy as they reside in different databases."
"UX performance, especially in Office 365, is an issue when the sites are accessed from Asia and Australia, which is bad compared to accessing them from the USA."
"Technical support is poor. Microsoft makes it tough to get quality support."
 

Pricing and Cost Advice

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"The price of Kiteworks is reasonable."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"Licensing can be by server or by seat."
"It comes bundled with the Microsoft 365 pricing plans."
"It is very expensive.​"
"For this type of solution, it is not wise to buy it without Software Assurance."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
"The solution's pricing is relatively expensive because it's bundled with other products."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"The data classification and search elements are cheap."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
893,164 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Government
12%
Comms Service Provider
9%
Manufacturing Company
7%
Government
11%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise39
Large Enterprise82
 

Questions from the Community

What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifi...
What is your primary use case for SharePoint?
My main use case for SharePoint is storing data, and it has primarily served as our document management and team collaboration platform. I have used it to organize and share documents, manage versi...
 

Also Known As

Accellion
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Kiteworks vs. SharePoint and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.