No more typing reviews! Try our Samantha, our new voice AI agent.

FileCloud vs Kiteworks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FileCloud
Ranking in Content Collaboration Platforms
10th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
GRC (4th)
Kiteworks
Ranking in Content Collaboration Platforms
14th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (16th), Email Security (26th), Managed File Transfer (MFT) (7th), Secure Email Gateway (SEG) (9th)
 

Mindshare comparison

As of May 2026, in the Content Collaboration Platforms category, the mindshare of FileCloud is 1.6%, down from 1.7% compared to the previous year. The mindshare of Kiteworks is 2.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
FileCloud1.6%
Kiteworks2.5%
Other95.9%
Content Collaboration Platforms
 

Featured Reviews

AG
Software Engineer at a tech services company with 51-200 employees
Secure file sharing has reduced licensing costs but still needs a more intuitive interface
One improvement FileCloud could benefit from is modernizing the UI and user experience. While it is highly functional, its interface feels enterprise-focused. A sleek, minimal design that is more intuitive would reduce the learning curve for complex employees and streamline the settings and menus to make the administrator's life easier. Additionally, I would appreciate having native real-time collaboration. Although integrations with Microsoft Office or other software as a service offerings exist, they are not as seamless as a native experience. If FileCloud built its own native collaborative editor or made an agreement with Microsoft, it would eliminate the slight lag that users feel when opening documents. I also think it could improve by reducing the complexity of the initial setup in an on-premise environment.
KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I decided to switch from OneDrive to FileCloud because FileCloud offers advantages over all the cloud products I have used, as it is more cost-effective, fast, and reliable, with unparalleled security compared to other alternatives, and it is very easy to use, allowing us to access our server and retrieve our files with ease."
"The best features FileCloud offers include centralized data access in a secure way, and we have role-based access where we can easily assign a role so that a person can access the data, update it, and add new data."
"Overall, FileCloud is a strong fit for what we need; it gives us better control, better user experience, and much stronger governance than the legacy approach we are replacing."
"My advice for others looking into using FileCloud is that you can use it for remote storage, as it is good and better than other providers."
"From an ROI perspective, we have seen returns on multiple dimensions."
"For instance, with 50 employees and 1,000 users, using two other services would lead to about $20 a month for each of the 1,050 users, totaling around a quarter of a million per year, in comparison, with FileCloud, we pay for only 50 licenses at about $20 each plus 1,000 guests, leading to an approximate total of $11,000 a year, representing a 95% reduction in licenses."
"The granularity for the audit log in FileCloud is extremely valuable."
"Since using FileCloud, we have saved approximately 40% of the time it previously took to access data because we can retrieve information at any time with an internet connection."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"I can identify from which region our users are uploading or downloading files."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"Scalability is impressive."
"The solution can be used remotely, including from mobiles, and it's easy to upload and share files."
 

Cons

"I think FileCloud could be improved because we are using different types of databases and need database separation for different types of database providers such as MongoDB, MariaDB, and MySQL."
"The price can be a little higher for smaller organizations, but for medium to large enterprises, the price is very cost-effective and affordable."
"I think the user interface could be more modern and intuitive, especially for non-technical users."
"When I mention the UI interface and organizing files, I find that it is not that great."
"I rate FileCloud a 7 out of 10 because, as a small marketing team needing to do simple tasks such as syncing Photoshop files or collaborating on a Word document, it feels excessive."
"The biggest area for improvement in FileCloud is the admin experience around troubleshooting and observability."
"The requirement to uninstall and reinstall after every other update is time-consuming and should be addressed."
"Currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server."
"In my experience, their technical support can be a little slow."
"File location could be improved."
"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."
"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"Perhaps there could be a notification to users about their bandwidth or network packet loss."
"There is one particular thing that is a nuisance."
 

Pricing and Cost Advice

Information not available
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"The price of Kiteworks is reasonable."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
report
Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.
893,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
21%
Comms Service Provider
12%
Financial Services Firm
11%
Construction Company
10%
Financial Services Firm
13%
Government
12%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for FileCloud?
FileCloud is positioned in the mid-to-enterprise market, offering cloud (SaaS) plans ranging from $12.50 to $18.75 per user/month and a more affordable self-hosted option starting at just $6 per us...
What needs improvement with FileCloud?
FileCloud can be improved by making some integrations with other things and integration with local storage.
What is your primary use case for FileCloud?
My primary use case for FileCloud is secure file sharing and centralized document management within a team or organization.
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
 

Comparisons

 

Also Known As

FileCloud Server
Accellion
 

Overview

 

Sample Customers

NASA, US Army ERDC, DR Horton, Deloitte, Toyota, City of San Diego
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about FileCloud vs. Kiteworks and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.