FileCloud vs Kiteworks comparison

"My main use case for FileCloud is that I love it because it's a very secure content collaboration platform that provides compliance, data governance, data leak protection, data retention, and digital rights management capability."

"I decided to switch from OneDrive to FileCloud because FileCloud offers advantages over all the cloud products I have used, as it is more cost-effective, fast, and reliable, with unparalleled security compared to other alternatives, and it is very easy to use, allowing us to access our server and retrieve our files with ease."

"FileCloud has been a very positive experience overall."

"The granularity for the audit log in FileCloud is extremely valuable."

"Since using FileCloud, we have saved approximately 40% of the time it previously took to access data because we can retrieve information at any time with an internet connection."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"Scalability is impressive."

"I can identify from which region our users are uploading or downloading files."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"I would suggest that the cost could be reduced to give smaller organizations a chance to afford this tool."

"However, one area that it should improve is that the updates need to be more constant, especially to the file drive."

"The requirement to uninstall and reinstall after every other update is time-consuming and should be addressed."

"Currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server."

"The price can be a little higher for smaller organizations, but for medium to large enterprises, the price is very cost-effective and affordable."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"In my experience, their technical support can be a little slow."

"File location could be improved."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"The price of Kiteworks is reasonable."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."