Box vs Kiteworks comparison

Box and Kiteworks are both solutions in the Enterprise Content Management category. Box is ranked #10 with an average rating of 8.3, while Kiteworks is ranked #16 with an average rating of 8.0. Box holds a 3.8% mindshare in ECM, compared to Kiteworks’s 1.4% mindshare. Additionally, 85% of Box users are willing to recommend the solution, compared to 100% of Kiteworks users who would recommend it.

Box

Read 43 Box reviews

6,378 Views
2,360 Comparison Views

85% willing to recommend

Kiteworks

Read 13 Kiteworks reviews

4,869 Views
828 Comparison Views

100% willing to recommend

Box

Kiteworks

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and Box are two competing products in the secure content management category. Kiteworks is the stronger option for those prioritizing data protection due to its impressive security and compliance features, while Box is better suited for businesses focused on collaboration and integration capabilities.

Features: Kiteworks offers strong encryption, secure email, and advanced threat protection, providing a comprehensive security framework. Box provides seamless integration with numerous third-party applications, allowing users to collaborate in real time. Additionally, Box includes specialized tools for content sharing and editing within the Microsoft Office suite.

Room for Improvement: Kiteworks could enhance its range of integrations and collaboration features to attract a wider audience. Its interface might feel too complex for newcomers despite the strong security focus. Box could improve the personalization aspect of its customer service and reduce the setup complexity for users with limited IT resources. Security measures can always be updated to match Kiteworks' robust offerings.

Ease of Deployment and Customer Service: Kiteworks provides customizable deployment options and dedicated support services to meet specific organizational needs. Box's cloud-based model allows for faster setup, though the initial integration may require significant IT involvement. Customers have found Kiteworks' customer service more responsive, while Box's is deemed efficient but can feel impersonal.

Pricing and ROI: Kiteworks appeals to organizations with its competitive setup cost, promising savings by mitigating compliance risks. In contrast, Box demands a higher upfront investment but delivers substantial ROI by enhancing team productivity and collaboration, making it valuable for businesses where these elements are a priority.

To learn more, read our detailed Box vs. Kiteworks Report (Updated: June 2026).

Buyer's Guide

Box vs. Kiteworks

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Box

Ranking in Enterprise Content Management

10th

Ranking in Content Collaboration Platforms

8th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Cloud Storage (11th), Digital Asset Management (5th), Document Management Software (6th)

Kiteworks

Ranking in Enterprise Content Management

16th

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Email Security (26th), Managed File Transfer (MFT) (8th), Secure Email Gateway (SEG) (9th)

Mindshare comparison

As of June 2026, in the Enterprise Content Management category, the mindshare of Box is 3.8%, up from 3.8% compared to the previous year. The mindshare of Kiteworks is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Mindshare Distribution
Product	Mindshare (%)
Box	3.8%
Kiteworks	1.4%
Other	94.8%

Enterprise Content Management

Featured Reviews

Chirag Morajkar

Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees

Structured cloud storage has streamlined document collaboration and automated workflows

The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me. One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.

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KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Box has allowed us to access, share and edit content seamlessly as an organization."

"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."

"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."

"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."

"The system's performance is impressive, and file sharing is notably straightforward."

"We use Box for collaboration with files or folders, and our use is mostly for collaboration, especially on the documentation."

"The most valuable feature of this solution is the set of security options that can be set when sharing files with a group."

"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."

More Box pros

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The solution removes the limitations with file attachment size that is found with regular email."

"As a file-sharing application, it's an absolute 10 out of 10."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

More Kiteworks pros

Cons

"If you want to delete something in Box, you have to do it manually, one by one."

"The solution's data security should be improved."

"I wish the search was faster, like a google search."

"The upload speed needs improvement."

"The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified."

"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."

"I would like to see features for online collaboration between team members in the future, to open and see who is accessing the document now and see my movements across the document or the file we are sharing together."

"I truly believe that Box should have a box consulting division which would really enable customers who do not necessarily want to work with ISVs."

More Box cons

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"We have experienced some issues with stability due to bugs."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"In my experience, their technical support can be a little slow."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

More Kiteworks cons

Pricing and Cost Advice

"Box's pricing is excellent."

"Box needs to improve with their pricing in terms of licensing costs."

"Better sign a full year's contract to get a discount."

"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."

"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"

"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."

"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."

"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."

More Box pricing and cost advice

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The price of Kiteworks is reasonable."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Manufacturing Company

Construction Company

Comms Service Provider

Financial Services Firm

13%

Government

10%

Comms Service Provider

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	10
Large Enterprise	30

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

Questions from the Community

What is your experience regarding pricing and costs for Box?

I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.

See all answers

What needs improvement with Box?

See all answers

What is your primary use case for Box?

My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...

See all answers

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

See all answers

What needs improvement with Kiteworks?

See all answers

What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

See all answers

Comparisons

SharePoint vs Box

Compared 7% of the time

Dropbox Business - Enterprise vs Box

Compared 5% of the time

Microsoft OneDrive for Business vs Box

Compared 5% of the time

ShareFile vs Box

Compared 4% of the time

OpenText Content Management vs Box

Compared 2% of the time

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SharePoint vs Kiteworks

Compared 7% of the time

GoAnywhere MFT vs Kiteworks

Compared 7% of the time

Hygraph vs Kiteworks

Compared 7% of the time

Varonis Platform vs Kiteworks

Compared 5% of the time

Seclore Email Encryption vs Kiteworks

Compared 4% of the time

More Kiteworks Competitors

Product Reports

Buyer's Guide

Box

June 2026

Download Box product report

Buyer's Guide

Kiteworks

June 2026

Download Kiteworks product report

Also Known As

No data available

Accellion

Overview

Box offers seamless integration with third-party apps, strong collaboration tools, and secure content distribution to enhance productivity across devices.

Box is a powerful platform for file storage and collaboration, known for its security, ease of use, and advanced integration options. Supporting seamless synchronization and real-time editing, Box facilitates effective teamwork and secure sharing of content both internally and externally. Though it faces challenges such as folder-level security and collaboration speed, Box remains a preferred choice for enterprises seeking efficient document management and secure file transfers. Its robust feature set, including metadata management and customizable permissions, supports remote work and facilitates easy access to stored documents and workflows.

What are the key features of Box?

Ease of Use: Intuitive interface across all devices for efficient file management and collaboration.
Collaboration Tools: Real-time editing and robust tools to enhance teamwork.
Security Options: Strong encryption and customizable permissions to protect content.
Third-party Integration: Seamless integration with apps like Microsoft Office.
File Sharing: Efficient sharing capabilities for both internal and external stakeholders.
Metadata Management: Advanced options for organizing and managing content.

Why do users appreciate using Box?

Productivity Boost: Reduces time and effort needed for document access and collaboration.
Secure Environment: Ensures data safety through strong security measures.
Improved Workflow: Facilitates smoother operations and collaboration across teams.
Mobility: Supports remote work with easy access to files on the move.

In industries like finance, healthcare, and legal, Box is employed for secure document storage and sharing, ensuring compliance with regulatory requirements. Teams leverage its features for secure project collaboration, e-signatures, and handling large files, making it invaluable in sectors requiring strict data management protocols.

Box

Kiteworks provides secure enterprise file sharing with mobile access and collaboration tools, supporting up to 100 GB transfers. It ensures data safety with encryption and offers a smooth interface for independent data management.

Kiteworks is tailored for effective large-scale data transfers using SFTP, email, and web. It supports two-factor authentication, antivirus scanning, and seamless integration with SSO to minimize administrative tasks. Users benefit from a centralized platform that offers visibility and control over data exchanges, receiving activity notifications and managing encryption keys independently. Despite its strengths, technical support and interface stability need improvement, along with the introduction of automated LDAP syncing and expanded knowledge resources.

What features make Kiteworks stand out?

Mobile Access: Facilitates secure data handling on-the-go.
Enterprise File Sharing: Enables large file transfers with up to 100 GB limit.
Collaboration Tools: Streamlines team efforts and file sharing.
Enhanced Security: Includes two-factor authentication and antivirus scanning.
SSO Integration: Reduces administrative tasks for efficient user management.

What ROI benefits should users seek in reviews?

Data Security: High level of encryption ensures sensitive data protection.
Efficient Management: Independent data handling and activity alerts improve workflow.
Administrative Ease: SSO and centralized logs simplify oversight and reduce complexity.

Organizations in sectors like healthcare and finance utilize Kiteworks to securely share and transfer sensitive data, from medical records to credit card information, ensuring compliance and data integrity. Industries benefit from its automated data transfer and secure communication capabilities, critical for operations ranging from air quality monitoring to banking transactions.

Kiteworks

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Buyer's Guide

Box vs. Kiteworks

June 2026

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