

Alfresco and Box are competitors in enterprise content management and cloud storage. Alfresco takes the lead in customization due to its open-source platform, while Box outperforms in security and compliance.
Features: Alfresco provides robust document management, customization through its open-source model, and scalability. It includes a flexible content model management feature. Box stands out with superior collaboration tools, extensive integrations, and strong security features, making it ideal for seamless cloud workflows and compliance needs.
Room for Improvement: Alfresco could improve its deployment ease by reducing the technical expertise required and enhancing its non-developer user interface. It can also expand its support for integrations. Box may enhance its search functionalities and provide more customizable user roles. Offering more licensing flexibility could also be beneficial.
Ease of Deployment and Customer Service: Alfresco demands more technical expertise during deployment but suits businesses with custom needs. Box offers a straightforward deployment process with excellent customer support, easing immediate implementation for companies with minimal IT resources.
Pricing and ROI: Alfresco offers a cost-effective approach with low setup expenses, ideal for long-term flexibility. Box, despite a higher upfront cost, provides significant ROI with increased productivity and robust security, fitting organizations needing secure cloud environments.
Alfresco provides a significant return on investment by efficiently managing documents.
I have seen a return on investment as open-source production with vibrant community support is cost-effective compared to many proprietary CMS solutions in the market.
It made my office go paperless, thereby saving the environment.
I would prefer a direct relationship with them, focusing on updating their products more like in an agile practice
Alfresco's technical support is very fast and professional.
The customer support for Alfresco is very vibrant, supportive, and responsive.
Implementations needing to handle millions of documents may involve complex cluster setups requiring expert assistance.
Alfresco is very scalable and handles my organization's growth efficiently.
Alfresco's scalability is very good; it grows with organizational needs and handles all organizational requirements.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
The stability of Alfresco is rated highly as it hardly goes down.
Alfresco is generally a very stable and high-performance platform.
Those issues have now been corrected.
Box was very stable and did not have any latency issues.
It would be beneficial if Alfresco offers different options for document storage, such as databases or cloud solutions.
Governance of this system is required. If you don't have proper governance, things can go wrong.
I feel the documentation needs a lot of improvement, especially for Activiti microservice adoption, which is sometimes frustrating or slows me down.
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Collaborative editing was challenging if multiple people were in a document at once.
Alfresco is a very cost-effective and affordable tool.
The pricing of Alfresco starts at $100,000, which can be expensive for small projects.
Alfresco is very cheap and cost-effective.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
This makes the record independent of the document, which is beneficial as documents often change, and it helps avoid continual updates to the registry.
There is document storage with metadata, document versioning, document workflow, check-in, check-out, REST API for integration, easy customization, and vibrant community support.
When it comes to scripting, if there is something that Alfresco does not do natively, you can use their custom API to do almost anything that you want.
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results.
| Product | Mindshare (%) |
|---|---|
| Alfresco | 7.6% |
| Box | 3.7% |
| Other | 88.7% |


| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 27 |
The Alfresco Digital Business Platform offers open, secure content services to let you unlock the value from your most important business information. Give users access to their content wherever and however they work with Alfresco’s open, flexible, and highly scalable cloud-native content services platform. Easily integrate and connect with everyday business applications. Find, view, collaborate on, govern, and securely share digital content—and get information to the right person at the right time.
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.
The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.
By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.
Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.
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