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Box vs Microsoft OneDrive for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Box increases ROI by reducing turnaround times, supporting compliance, and enhancing file management efficiency for significant returns.
Sentiment score
2.2
Microsoft OneDrive for Business boosts efficiency by reducing wait times, enabling seamless cloud synchronization and sharing, enhancing cost-effectiveness.
The document review approval cycle has roughly reduced to twenty to thirty percent.
Software Engineer at ValueMomentum
 

Customer Service

Sentiment score
5.0
Box's customer service is helpful and efficient but can face delays and repetitive inquiries; cost varies by support package.
Sentiment score
3.6
Microsoft's OneDrive for Business support is praised for responsiveness but needs improvement in knowledge and non-enterprise level service.
For Microsoft OneDrive for Business, I would rate the support a nine.
Systems services engineer at a retailer with 1,001-5,000 employees
They are always ready for our questions and they answer us within no time and very quickly.
Manager at tcs
Microsoft has a pretty good tech support team.
Product Manager For Marketing And Strategy at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.4
Box provides scalable performance for various user counts and data sizes, with potential improvements in admin reporting for enterprises.
Sentiment score
5.0
Microsoft OneDrive for Business offers scalable storage, integrates with SharePoint, and suits various user numbers with purchasing options.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
The solution is scalable.
Director of the IT at Jagiellonian University
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
Technology Analyst at Infosys
It should be increased for the free version users, making it more reachable to many people.
System administrator at BNY Mellon
 

Stability Issues

Sentiment score
7.9
Box is highly rated for stability, with minor performance issues rare and seamless connectivity, even during sleep mode.
Sentiment score
6.3
Microsoft OneDrive for Business is stable and secure, but issues with migrations and searches affect user experience.
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
As a certified Microsoft product, it maintains high security standards.
Student at a media company with 501-1,000 employees
On a scale from one to ten, it rates as a nine in stability.
Consulting Manager at Angkor Group SAC
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
 

Room For Improvement

Box users seek better control, improved integrations, and features like document indexing, enhanced UI, and efficient performance.
Microsoft OneDrive for Business needs improved syncing, usability, AI integration, support, and pricing to enhance user satisfaction.
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Senior Projects Manager at Tech-hub
Collaborative editing was challenging if multiple people were in a document at once.
Consultant at a tech vendor with 51-200 employees
If the asset owner can get some analytics of things, or a dashboard which is more top-level or high-level in terms of asset downloads and if there is a more collaborative platform in terms of engagement, more similar to Notion, would be nice for Microsoft OneDrive for Business suite of products.
Product Manager For Marketing And Strategy at a tech vendor with 10,001+ employees
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
Student at a media company with 501-1,000 employees
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
 

Setup Cost

Box's pricing is viewed variably, offering competitive value for some, though others find it steep, especially with security features.
Microsoft OneDrive for Business is viewed as cost-effective, with opinions on pricing varying based on integration and individual needs.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
Sometimes without the offers, the pricing of Microsoft OneDrive for Business is a little high.
Manager at tcs
 

Valuable Features

Box offers secure collaboration, seamless integrations, user-friendly interface, and robust features for compliance, enhancing personal and professional experiences.
Microsoft OneDrive for Business enhances productivity with cloud storage, seamless integration, real-time collaboration, easy sharing, and extensive synchronization.
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results.
Senior Projects Manager at Tech-hub
The best features of Box for me include the structured file organizing, which is the most important part I found.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
Executive Director at Universidade Federal de Campina Grande
Another benefit is that you can share information across multiple devices, not just on one device.
Consulting Manager at Angkor Group SAC
Sometimes when we work on PowerPoint or large Word documents, there is a chance that the document gets rolled back to a previous version, and you lose your work.
Principal Engineer at Oliver Wyman
 

Categories and Ranking

Box
Ranking in Content Collaboration Platforms
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
Enterprise Content Management (10th), Cloud Storage (11th), Digital Asset Management (5th), Document Management Software (6th)
Microsoft OneDrive for Busi...
Ranking in Content Collaboration Platforms
4th
Average Rating
8.4
Reviews Sentiment
4.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Content Collaboration Platforms category, the mindshare of Box is 7.4%, down from 8.8% compared to the previous year. The mindshare of Microsoft OneDrive for Business is 6.2%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft OneDrive for Business6.2%
Box7.4%
Other86.4%
Content Collaboration Platforms
 

Featured Reviews

Chirag Morajkar - PeerSpot reviewer
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Structured cloud storage has streamlined document collaboration and automated workflows
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me. One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.
PramodChaudharyDarwha - PeerSpot reviewer
Manager at tcs
Collaborative work has transformed team retrospectives and now saves us major planning time
I do not think that there is any improvement needed in Microsoft OneDrive for Business because a lot of features are already provided in the package that we have purchased, and we do not have anything that would be improved as of now. Speed-wise, Microsoft OneDrive for Business is very fast. Sometimes I think the auto-save feature of the things that we edit should also work in offline mode for some time, because once we get disconnected, I sometimes feel that the Excel or the Word document is trying to connect to Microsoft OneDrive for Business and trying to save it, but somehow the sessions expire. I sometimes want this to not happen. It can reconnect to the server when connection is up, but I can still work on the document.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Construction Company
7%
Comms Service Provider
6%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise30
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise9
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
What needs improvement with Microsoft OneDrive?
For Microsoft OneDrive for Business, something which would really be helpful is something which would help with Outlook email automation. There is no automation platform currently available for Mic...
What is your primary use case for Microsoft OneDrive?
Microsoft OneDrive for Business is used for storage of documents, spreadsheets, and I also use it for creation of landing pages which is internal rather largely for event broadcast internally. We u...
What is your experience regarding pricing and costs for Microsoft OneDrive?
I don't know the pricing for Microsoft OneDrive as I am just an end user. In my company, another person manages this, so I don't have access to pricing information.
 

Also Known As

No data available
MS OneDrive
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Find out what your peers are saying about Box vs. Microsoft OneDrive for Business and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.