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Microsoft OneDrive for Business vs ShareFile comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.6
Microsoft OneDrive for Business boosts efficiency, reduces costs, and streamlines document management and collaboration across the organization.
Sentiment score
8.5
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
We have been able to save around 600 million Naira in staff costs on cloud and on-premise storage.
System Administrator at Interswitch
 

Customer Service

Sentiment score
3.8
Microsoft OneDrive for Business support is responsive but some users face challenges with technical knowledge and non-enterprise assistance.
Sentiment score
6.6
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
Customer support for Microsoft OneDrive for Business has been 100%.
System Administrator at Interswitch
They are always ready for our questions and they answer us within no time and very quickly.
Manager at TCS
For Microsoft OneDrive for Business, I would rate the support a nine.
Systems services engineer at a retailer with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
5.1
Microsoft OneDrive for Business offers scalable solutions, integrating with SharePoint, supporting thousands of users, ideal for growing businesses.
Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
The solution is scalable.
Director of the IT at Jagiellonian University
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
Technology Analyst at Infosys
It should be increased for the free version users, making it more reachable to many people.
System administrator at BNY Mellon
 

Stability Issues

Sentiment score
6.4
Microsoft OneDrive for Business is stable and secure, with minor issues in file migration, shared tab, and search functionality.
Sentiment score
8.6
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
On a scale from one to ten, it rates as a nine in stability.
Consulting Manager at Angkor Group SAC
As a certified Microsoft product, it maintains high security standards.
Student at a media company with 501-1,000 employees
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
 

Room For Improvement

OneDrive for Business users seek improved file syncing, user interface, security, scalability, and integration with AI and automation.
Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
If the asset owner can get some analytics of things, or a dashboard which is more top-level or high-level in terms of asset downloads and if there is a more collaborative platform in terms of engagement, more similar to Notion, would be nice for Microsoft OneDrive for Business suite of products.
Product Manager For Marketing And Strategy at a tech vendor with 10,001+ employees
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
Student at a media company with 501-1,000 employees
Speed-wise, Microsoft OneDrive for Business is very fast.
Manager at TCS
 

Setup Cost

Microsoft OneDrive for Business pricing is divisive; some find value in bundled plans, while others seek greater transparency.
<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
Sometimes without the offers, the pricing of Microsoft OneDrive for Business is a little high.
Manager at TCS
 

Valuable Features

Microsoft OneDrive for Business boosts productivity with secure cloud storage, seamless integration, real-time collaboration, and AI-enhanced tools.
ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
Microsoft OneDrive for Business has positively impacted my organization because it helps users ensure that their files are not lost, especially since we have many users either with laptop issues or unable to locate a particular file.
System Administrator at Interswitch
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
Executive Director at Universidade Federal de Campina Grande
Another benefit is that you can share information across multiple devices, not just on one device.
Consulting Manager at Angkor Group SAC
 

Categories and Ranking

Microsoft OneDrive for Busi...
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.4
Reviews Sentiment
4.9
Number of Reviews
37
Ranking in other categories
No ranking in other categories
ShareFile
Ranking in Content Collaboration Platforms
11th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (10th), Cloud Data Exchange Services (5th)
 

Mindshare comparison

As of September 2026, in the Content Collaboration Platforms category, the mindshare of Microsoft OneDrive for Business is 6.0%, down from 9.3% compared to the previous year. The mindshare of ShareFile is 5.2%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft OneDrive for Business6.0%
ShareFile5.2%
Other88.8%
Content Collaboration Platforms
 

Featured Reviews

PramodChaudharyDarwha - PeerSpot reviewer
Manager at TCS
Collaborative work has transformed team retrospectives and now saves us major planning time
I do not think that there is any improvement needed in Microsoft OneDrive for Business because a lot of features are already provided in the package that we have purchased, and we do not have anything that would be improved as of now. Speed-wise, Microsoft OneDrive for Business is very fast. Sometimes I think the auto-save feature of the things that we edit should also work in offline mode for some time, because once we get disconnected, I sometimes feel that the Excel or the Word document is trying to connect to Microsoft OneDrive for Business and trying to save it, but somehow the sessions expire. I sometimes want this to not happen. It can reconnect to the server when connection is up, but I can still work on the document.
David Donaldson - PeerSpot reviewer
Regional Information Technology Director at a real estate/law firm with 10,001+ employees
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
9%
Construction Company
9%
Manufacturing Company
8%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What needs improvement with Microsoft OneDrive?
Microsoft OneDrive for Business is very good and I do not think it needs to improve on anything. I believe this is a very good product.
What is your primary use case for Microsoft OneDrive?
My main use case for Microsoft OneDrive for Business is to save files to my PC and to sync files so I can access them from different laptops. I experienced a scenario where I had issues with my cur...
What is your experience regarding pricing and costs for Microsoft OneDrive?
My experience with pricing, setup cost, and licensing has been very great for the past seven years.
Ask a question
Earn 20 points
 

Also Known As

MS OneDrive
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Microsoft OneDrive for Business vs. ShareFile and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.