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Box pros and cons

Vendor: Box
4.2 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Box allows for seamless data collaboration anytime and anywhere with a strong emphasis on file sharing capabilities.
Integration with Microsoft Office is excellent, enhancing productivity and collaboration across various platforms.
Box offers robust security features, ensuring data protection over the past seventeen years without any data loss incidents.
Box is easy to deploy and scale, making it suitable for various organizational needs, including multi-organizational projects.
Box provides controlled access to documents with a variety of permission settings, offering convenience and flexibility to users.

CONS

Box's high level of security impacts performance, especially when compared with other similar services.
The integration with other products should be improved, with a focus on Office 365 and Outlook.
Collaborative editing is challenging if multiple people are in a document at once.
Deleting files in Box is cumbersome as there is no obvious bulk delete option available.
Box's data security and the complexity of the API could be improved in future releases with better encryption and straightforward use.
 

Box Pros review quotes

Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Nov 17, 2025
Box's automation capabilities have helped optimize my business processes by saving time for sharing or sending files between the team.
reviewer2004534 - PeerSpot reviewer
Sales Manager at a wholesaler/distributor with 51-200 employees
May 15, 2024
Box is very simple and effective, so I prefer Box.
LH
Consultant at a tech vendor with 51-200 employees
Apr 24, 2025
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Learn what your peers think about Box. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
Parthasarathy Chellapillai - PeerSpot reviewer
Program Administrator at Flextronics
Jan 26, 2024
The solution is used for data storage and any kind of visualization.
Mahender Nirwan - PeerSpot reviewer
Software developer at TAIGLE LLC
Aug 15, 2024
We can provide controlled access to documents using the product.
PG
Medical Director at University OH Partners
Jul 17, 2023
The most valuable feature of Box is security.
reviewer1325613 - PeerSpot reviewer
Senior Applications Analyst at a real estate/law firm with 5,001-10,000 employees
Jul 19, 2022
It is a very user-friendly product.
MG
Senior Solutions Engineer at Eyland LLC
Jun 18, 2022
Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it.
it_user1417125 - PeerSpot reviewer
Service Management Consultant at Tata Consultancy
May 20, 2022
You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives.
Grant Boyd - PeerSpot reviewer
Senior IT Project Manager at Nature Conservancy
May 22, 2022
It is really easy to load files to and from this solution.
 

Box Cons review quotes

Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Nov 17, 2025
I would like to see features for online collaboration between team members in the future, to open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
reviewer2004534 - PeerSpot reviewer
Sales Manager at a wholesaler/distributor with 51-200 employees
May 15, 2024
In future releases, there could be encryption, to have better security.
LH
Consultant at a tech vendor with 51-200 employees
Apr 24, 2025
Collaborative editing was challenging if multiple people were in a document at once.
Learn what your peers think about Box. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
Parthasarathy Chellapillai - PeerSpot reviewer
Program Administrator at Flextronics
Jan 26, 2024
The solution's data security should be improved.
Mahender Nirwan - PeerSpot reviewer
Software developer at TAIGLE LLC
Aug 15, 2024
The price must be lowered.
PG
Medical Director at University OH Partners
Jul 17, 2023
Working on documents in real-time is sometimes faulty and could be improved.
reviewer1325613 - PeerSpot reviewer
Senior Applications Analyst at a real estate/law firm with 5,001-10,000 employees
Jul 19, 2022
They could integrate better with other platforms.
MG
Senior Solutions Engineer at Eyland LLC
Jun 18, 2022
One thing that Box would benefit from is a records management component.
it_user1417125 - PeerSpot reviewer
Service Management Consultant at Tata Consultancy
May 20, 2022
With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have.
Grant Boyd - PeerSpot reviewer
Senior IT Project Manager at Nature Conservancy
May 22, 2022
The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem.