Box and Adobe Experience Manager compete in the digital content management and collaboration sector. Box holds an edge in file sharing and usability, while Adobe Experience Manager excels in complex content management and digital marketing solutions.
Features: Box offers seamless file sharing, real-time editing, mobile accessibility, and robust security which are crucial for effective collaboration. Adobe Experience Manager focuses on digital asset management, user-generated content management, and integration with other Adobe products to deliver comprehensive digital marketing capabilities.
Room for Improvement: Box can improve its search functionality, integration with third-party software like Office 365, and refine user roles. Adobe Experience Manager needs better integration with non-Adobe services, a more developer-friendly environment, and improvements in user management and pricing.
Ease of Deployment and Customer Service: Box provides flexible deployment on public and private clouds and is praised for its responsive customer service, though some users report support delays. Adobe Experience Manager supports private cloud and on-premises deployment, offering comprehensive customer service, but may lag in technical support for non-core clients.
Pricing and ROI: Box is competitively priced, especially for higher education clients, offering good value and accessibility, though with potential API call costs. Adobe Experience Manager, while more expensive, provides efficiency for large-scale digital projects. Both deliver a positive ROI, with Box more affordable for smaller organizations and Adobe Experience Manager suited for large enterprises.
They are attentive to big companies but tend to be negligent towards mid-sized companies.
They are always supportive.
You cannot simply add more servers without purchasing the license.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Since they are enterprise and have significant digital business coming through the digital medium, the stability of the product is very important.
Box was very stable and did not have any latency issues.
Technical support could be improved, especially for smaller companies.
There should be a direct sync between the UAT lower environment to the production higher environment.
Collaborative editing was challenging if multiple people were in a document at once.
For large enterprises, the cost is often comparable with other major CMSs.
Adobe Experience Manager is expensive compared to competitors.
Feature-wise, I believe the dispatcher module is the best aspect of Adobe Experience Manager.
The integration of customer behavior and website setup is impressive.
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.
The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.
By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.
Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.
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