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Box vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Enterprise Content Management
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
42
Ranking in other categories
Cloud Storage (12th), Digital Asset Management (6th), Document Management Software (6th), Content Collaboration Platforms (8th)
OpenText Documentum Content...
Ranking in Enterprise Content Management
4th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Enterprise Content Management category, the mindshare of Box is 3.7%, down from 3.8% compared to the previous year. The mindshare of OpenText Documentum Content Management is 7.1%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management7.1%
Box3.7%
Other89.2%
Enterprise Content Management
 

Featured Reviews

Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Team collaboration has improved through shared access and real-time synchronization
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Sharing and collaborating across files and folders has been a massive game changer."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"It is a very user-friendly product."
"Most of the time, they are running a free 50GB for life promotion, which is a pretty good deal."
"Box is very user-friendly; more so than SharePoint."
"File/Folder collaboration has allowed our users to work together, eliminate silos and reduce unnecessary email."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"Box's automation capabilities have helped optimize my business processes by saving time for sharing or sending files between the team."
"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"It is quite good."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The most valuable features of this solution are the security, storage, and document search capability."
"We use it as a repository of our records."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
 

Cons

"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"Collaborative editing was challenging if multiple people were in a document at once."
"I would like to see features for online collaboration between team members in the future, to open and see who is accessing the document now and see my movements across the document or the file we are sharing together."
"The Search functionality needs to be more robust and behave like Google Search."
"One thing that Box would benefit from is a records management component."
"I find their API to be quite complex and it could be more straightforward."
"Box is extremely user friendly, however our clients have been having a hard time adjusting and understanding Box."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"The interface is not user-friendly, new meta data classes are not easy to create."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"The user interface can be a bit more intuitive."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"The licensing model should be changed."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"The price is quite high as the licensing prices are significant."
 

Pricing and Cost Advice

"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"Better sign a full year's contract to get a discount."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"Box needs to improve with their pricing in terms of licensing costs."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"Box's pricing is excellent."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
"The price is considered affordable now."
"It is quite an expensive product."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
University
6%
Financial Services Firm
16%
Government
10%
Manufacturing Company
9%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise27
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see...
What is your primary use case for Box?
I use Box, Delphi, and IBM FileNet. I worked for a software company as a project manager, and this experience includes FileNet. I also used Delphi for programming work. I am familiar enough with Bo...
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Box vs. OpenText Documentum Content Management and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.