Box vs OpenText Documentum Content Management comparison

Box and OpenText are both solutions in the Enterprise Content Management category. Box is ranked #9 with an average rating of 7.5, while OpenText is ranked #3 with an average rating of 7.4. Box holds a 3.8% mindshare in ECM, compared to OpenText’s 7.2% mindshare. Additionally, 85% of Box users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.

Box

Read 42 Box reviews

3,613 Views
1,445 Comparison Views

85% willing to recommend

OpenText Documentum Content...

Read 32 OpenText Documentum Content Management reviews

4,086 Views
3,555 Comparison Views

83% willing to recommend

Box

OpenText Documentum Content...

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Executive SummaryUpdated on Dec 28, 2025

Box and OpenText Documentum compete in the content management system category. Box seems to have the upper hand due to its user-friendly collaboration tools and flexible cloud compatibility, making it favored for mobile access and integration features.

Features: Box is recognized for its device compatibility, ease of collaboration, and Microsoft Office integration, alongside document versioning and real-time co-authoring. OpenText Documentum provides lifecycle management, a robust content server, extensive document management, and strong metadata capabilities.

Room for Improvement: Box could improve its search and API functionalities, offering more integrations and refining user permissions. OpenText Documentum needs enhancements in its user interface and integration with existing ERPs, as well as better performance handling large documents and a more intuitive permissions model.

Ease of Deployment and Customer Service: Box offers flexible deployment options primarily in the cloud, backed by prompt customer service, with its public cloud model noted for convenience. OpenText Documentum supports on-premises deployment with hybrid options, focusing on security, which may limit accessibility, but both systems have strong customer support.

Pricing and ROI: Box's competitive pricing and various licensing models are seen as an investment with higher costs per API call, justified by its wide capabilities. OpenText Documentum is pricier, offering a significant ROI through its robust enterprise content management features. Both systems provide value, with Box boosting productivity through collaboration and Documentum excelling in document management.

To learn more, read our detailed Box vs. OpenText Documentum Content Management Report (Updated: February 2026).

Buyer's Guide

Box vs. OpenText Documentum Content Management

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Box

Ranking in Enterprise Content Management

9th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud Storage (13th), Digital Asset Management (4th), Document Management Software (5th), Content Collaboration Platforms (8th)

OpenText Documentum Content...

Ranking in Enterprise Content Management

3rd

Average Rating

7.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Enterprise Content Management category, the mindshare of Box is 3.8%, down from 3.9% compared to the previous year. The mindshare of OpenText Documentum Content Management is 7.2%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
OpenText Documentum Content Management	7.2%
Box	3.8%
Other	89.0%

Enterprise Content Management

Featured Reviews

Ahmed Rashad

Senior Projects Manager at Tech-hub

Team collaboration has improved through shared access and real-time synchronization

I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.

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Federica Camaldo

Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory

User finds integration useful but seeks improvement in interface intuitiveness

I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."

"The solution is scalable."

"Simple file sharing and sync for internal and external customers."

"Office Integration. The full integration into the Microsoft Office products is just perfect."

"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."

"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."

"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."

"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."

More Box pros

"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."

"I recommend Documentum as it supports big systems and offers good integration."

"It is quite good."

"OpenText Documentum is a robust choice for enterprise-level document management."

"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."

"It provides possibilities for us to save documents and supporting the business process while doing so."

"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."

"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."

More OpenText Documentum Content Management pros

Cons

"They could integrate better with other platforms."

"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."

"Better integration with other solutions is needed."

"If there was a plugin that added some sort of toolbar in Office, that would be great."

"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."

"Collaborative editing was challenging if multiple people were in a document at once."

"Working on documents in real-time is sometimes faulty and could be improved."

"The integration with other products should be improved."

More Box cons

"It's difficult to manage and customize Documentum."

"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."

"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."

"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."

"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."

"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."

"The user interface can be a bit more intuitive."

"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."

More OpenText Documentum Content Management cons

Pricing and Cost Advice

"Better sign a full year's contract to get a discount."

"Box needs to improve with their pricing in terms of licensing costs."

"I believe Box is cheaper than SharePoint."

"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."

"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"

"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."

"The more you dig, the deeper the level of tools, and the more expensive it becomes."

"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."

More Box pricing and cost advice

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"The product is expensive."

"The price is considered affordable now."

"It is quite an expensive product."

"OpenText Documentum's pricing is good."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Government

University

Financial Services Firm

16%

Government

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	1
Large Enterprise	28

Questions from the Community

What do you like most about Box?

The solution is used for data storage and any kind of visualization.

See all answers

What is your experience regarding pricing and costs for Box?

I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.

See all answers

What needs improvement with Box?

I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see...

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

See all answers

What needs improvement with OpenText Documentum?

The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.

See all answers

What is your primary use case for OpenText Documentum?

We are using it to archive the information about our sales.

See all answers

Comparisons

SharePoint vs Box

Compared 13% of the time

ShareFile vs Box

Compared 8% of the time

Microsoft OneDrive for Business vs Box

Compared 7% of the time

Dropbox Business - Enterprise vs Box

Compared 5% of the time

OpenText Content Management vs Box

Compared 3% of the time

More Box Competitors

SharePoint vs OpenText Documentum Content Management

Compared 22% of the time

Alfresco vs OpenText Documentum Content Management

Compared 12% of the time

OpenText Content Management vs OpenText Documentum Content Management

Compared 8% of the time

Hyland OnBase vs OpenText Documentum Content Management

Compared 8% of the time

OpenText eDOCS Content Management vs OpenText Documentum Content Management

Compared 3% of the time

More OpenText Documentum Content Management Competitors

Product Reports

Buyer's Guide

Box

February 2026

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Buyer's Guide

OpenText Documentum Content Management

January 2026

OpenText Documentum Content Management report

Download OpenText Documentum Content Management product report

Also Known As

No data available

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

Box

OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.

OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.

What are the key features of OpenText Documentum Content Management?

Security: Robust security features ensure content protection.
Metadata Management: Advanced handling of metadata enhances organization.
Integration: Seamless connectivity with systems like SAP and Salesforce.
Lifecycle Management: Comprehensive support for document lifecycles.
Automation Engine: Streamlined workflows through intuitive automation.

What benefits or ROI can users expect?

Improved Efficiency: Centralized management reduces redundancies.
Regulatory Compliance: Helps meet industry standards easily.
Scalability: Accommodates growing content volumes effortlessly.
Enhanced Collaboration: Facilitates document sharing and teamwork.
Secure Cloud Transition: Maintains security while adopting cloud services.

Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.

OpenText

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Box vs. OpenText Documentum Content Management

February 2026

Free Report: Box vs. OpenText Documentum Content Management

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