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Box vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Enterprise Content Management
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
42
Ranking in other categories
Cloud Storage (12th), Digital Asset Management (6th), Document Management Software (6th), Content Collaboration Platforms (9th)
OpenText Documentum Content...
Ranking in Enterprise Content Management
4th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Enterprise Content Management category, the mindshare of Box is 3.8%, up from 3.7% compared to the previous year. The mindshare of OpenText Documentum Content Management is 6.0%, down from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management6.0%
Box3.8%
Other90.2%
Enterprise Content Management
 

Featured Reviews

Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Team collaboration has improved through shared access and real-time synchronization
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is really easy to load files to and from this solution."
"The solution is scalable."
"The application is very light in terms of uploading and downloading files."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"The system's performance is impressive, and file sharing is notably straightforward."
"Box is very user-friendly; more so than SharePoint."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"Box is very simple and effective, so I prefer Box."
"The product is user-friendly."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The most valuable features of this solution are the security, storage, and document search capability."
"The most valuable features of this solution are the security, storage, and document search capability."
"The stability is very good."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"In terms of sub-products/components, the most valuable features are definitely Content Server and DFC."
 

Cons

"The UI should be faster. Sometimes it lags when switching between documents."
"The price must be lowered."
"Sometimes, their website doesn't work properly."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"Better integration with other solutions is needed."
"Collaborative editing was challenging if multiple people were in a document at once."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"The BPM side should be improved."
"The price of Documentum could be lower. It's quite high compared to its competitors."
"The biggest issue for us is the price of the product."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"Sometimes DocBroker cannot see the DocBase."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
 

Pricing and Cost Advice

"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"I believe Box is cheaper than SharePoint."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"Box's pricing is excellent."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The price is considered affordable now."
"It is quite an expensive product."
"The product is expensive."
"OpenText Documentum's pricing is good."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Government
6%
Healthcare Company
6%
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise27
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see...
What is your primary use case for Box?
I use Box, Delphi, and IBM FileNet. I worked for a software company as a project manager, and this experience includes FileNet. I also used Delphi for programming work. I am familiar enough with Bo...
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Box vs. OpenText Documentum Content Management and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.