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Box vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Content Collaboration Platforms
5th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
40
Ranking in other categories
Enterprise Content Management (6th), Cloud Storage (12th), Digital Asset Management (3rd), Document Management Software (3rd)
Office 365
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Content Collaboration Platforms category, the mindshare of Box is 8.5%, up from 8.4% compared to the previous year. The mindshare of Office 365 is 5.5%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

Shrikant Pillay - PeerSpot reviewer
Allows you to upload and download files quickly but lacks integration with Office 365
For enterprise users, the data is in a local repository. We use it for files for the end user process. This is a cloud solution. In my current organization, we have over 10,000 people using this solution. I use it very extensively. Users these days are working remotely You can upload your bin,…
Minos Pitsillides - PeerSpot reviewer
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can provide controlled access to documents using the product."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"Box is very simple and effective, so I prefer Box."
"The system's performance is impressive, and file sharing is notably straightforward."
"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"I like the ease of use."
"It is really easy to load files to and from this solution."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"The most valuable feature of Office 365 is that it has many solutions bundled together."
"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."
"The integration with other applications is pretty good."
"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."
"The cloud service and Skype are the most valuable features."
"I like that it is cloud-based, wherefrom any computer I can access my documents and continue working."
"The way the ERP presents information for the user is very good."
"The most valuable feature is Microsoft Exchange."
 

Cons

"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"The solution's data security should be improved."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"Tasks and comments could be easier to see, report, search, and manage."
"I find their API to be quite complex and it could be more straightforward."
"The UI should be faster. Sometimes it lags when switching between documents."
"It could be cheaper."
"The integration with other products should be improved."
"It could be more user-friendly for inexperienced people."
"They should do more testing before product releases."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."
"There are some complexities to the initial setup if you use some of the more advanced features."
"Constantly evolving with new features, which can be challenging for users."
"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."
"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."
 

Pricing and Cost Advice

"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"Box needs to improve with their pricing in terms of licensing costs."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"The pricing is not really high, but one can get the software with the license key for free."
"Licensing fees are paid on a monthly basis, or we prepay them."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"​The pricing/licensing is easy to manage."
"Good reporting and good value subscriptions for international calls."
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Top Industries

By visitors reading reviews
Educational Organization
59%
Financial Services Firm
5%
Computer Software Company
5%
Government
3%
Educational Organization
82%
Computer Software Company
3%
Financial Services Firm
2%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
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Comparisons

 

Also Known As

No data available
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Me & the Bees Lemonade
Find out what your peers are saying about Box vs. Office 365 and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.