Executive SummaryUpdated on Jun 29, 2025
Box and Office 365 both compete in the cloud-based collaboration category. Box has the upper hand with its ease of use and strong security features, while Office 365 stands out for its comprehensive application suite and integration capabilities.
Features: Box provides mobile access, real-time co-authoring, and robust security features, making it optimal for secure file sharing and storage. Office 365 integrates productivity tools like Word, Excel, and Teams, allowing seamless collaboration and real-time editing across devices.
Room for Improvement: Box needs more effective integration with Office 365, enhanced search functions, and better security settings. Office 365 could benefit from improved performance on non-Microsoft devices, a simpler interface, and pricing flexibility.
Ease of Deployment and Customer Service: Box operates mainly on a public cloud model and offers dedicated support managers, though navigating its support system can be challenging. Office 365 is often deployed in hybrid environments and provides comprehensive customer service but can be bureaucratic, leading to delays in issue resolution.
Pricing and ROI: Box is seen as cost-effective with pricing flexibility and significant value even compared to competitors. Office 365, although more expensive, offers extensive features and varied licensing options, providing good value for enterprises but posing licensing complexity challenges for some users.
To learn more, read our detailed
Box vs. Office 365 Report (Updated: September 2025).
