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Atlassian Confluence vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Atlassian Confluence improves onboarding, centralizes knowledge, and is regarded as a cost-effective tool enhancing efficiency and satisfaction.
Sentiment score
5.9
SharePoint reduces costs by improving efficiency and document management, offering better control and collaboration with initial training recommended.
 

Customer Service

Sentiment score
6.5
Confluence users praise support's expertise but note issues with resolution speed, service limitations, and regional coverage variations.
Sentiment score
5.3
SharePoint support quality varies; some rely on external teams for better service due to complications and infrastructure differences.
This team manages all queries and uses various plugins, such as Tempo for time tracking.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
The quality of Microsoft's technical support is very high.
It's also difficult sometimes to get the right information because we speak at first to a generalist and they have to go to a specialist.
 

Scalability Issues

Sentiment score
7.2
Atlassian Confluence scales well for many users; however, cloud setups and costs can present challenges for some organizations.
Sentiment score
6.7
SharePoint is highly scalable and adaptable, supporting various user scales; proper setup and planning mitigate storage challenges.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
 

Stability Issues

Sentiment score
7.9
Confluence users praise stability but note occasional connectivity issues; setup quality and updates influence performance and data integrity.
Sentiment score
7.5
SharePoint is generally stable and reliable, though users may encounter performance issues and support challenges with larger data volumes.
The stability of SharePoint is high; it is quite stable and resilient.
Everything runs smoothly, and I have no problems with its stability.
SharePoint is a stable product.
 

Room For Improvement

Atlassian Confluence struggles with integration, pricing, and user access, needing improvements in collaboration, customization, and interface efficiency.
SharePoint users seek improved usability, document management, customization, and training, facing challenges with setup, updates, and licensing.
The software does not currently have any kind of AI integration.
This chart used AI to offer users the option to create it based on the data.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
 

Setup Cost

Atlassian Confluence pricing varies with user base and setup, with costs increasing for plugins and external access.
SharePoint pricing varies by business needs, with cloud options for small businesses and complex licensing for larger enterprises.
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Enterprise licensing is generally cost-effective compared to individual purchases.
 

Valuable Features

Atlassian Confluence excels with ease of use, collaboration tools, Jira integration, customizable templates, and cross-device accessibility.
SharePoint boosts productivity with collaboration, document management, Office integration, and automation, benefiting large enterprises through adaptability and powerful features.
This tool provides a single repository for interacting with the entire team.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Its rights management capabilities and ability to restrict access to certain people are also very useful.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
 

Categories and Ranking

Atlassian Confluence
Ranking in Corporate Portals (Enterprise Information Portals)
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
106
Ranking in other categories
Enterprise Social Software (3rd), Knowledge Management Software (1st)
SharePoint
Ranking in Corporate Portals (Enterprise Information Portals)
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
162
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of August 2025, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of Atlassian Confluence is 14.6%, down from 17.4% compared to the previous year. The mindshare of SharePoint is 26.7%, down from 28.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Madhur D'silva - PeerSpot reviewer
Collaborative work benefits while user-friendliness challenges persist
The most valuable feature of SharePoint is its user interface, which is very easy to use. I do not have to be very technical to use it. Its rights management capabilities and ability to restrict access to certain people are also very useful. Furthermore, I can access SharePoint from any device, whether it is a phone or laptop, which is very convenient.
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
11%
Computer Software Company
11%
Government
7%
Government
13%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
Not with SharePoint specifically, but overall with the software or tools from Microsoft, I think there are areas that need improvement. It's very difficult to understand the objective. There are so...
 

Also Known As

Confluence
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Atlassian Confluence vs. SharePoint and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.